We went to peggy sues strictly for dessert. We ordered a couple milk shakes, and a couple sundaes. After sitting waiting for 20 minutes I went up to ask what the hold up was. I saw that the men in front of us in line had already been given there burgers and were about done eating. I found the staff not making our desserts and when asked the ditzy cashier said "O I though someone already made them." She then brought out my order but not the desserts for the other 2 orders we placed. I had 2 young kids with me and after being there for 45 minutes and still not having our correct order I went to ask for a refund on what hadn't been delivered. I was instructed to talk to Saif. He then informed me he is the "manager" on duty but can't authorize a refund. I explained that someone at this restaurant can authorize a refund and he assured me that they can not. He was extremely rude along with the rest of the staff who didn't seem bothered at all that this is the service we received. I would not recommend this place to anyone and will never go back myself. I left with 2 upset little kids.
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