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Hampton Inn & Suites- San Luis Obispo
Ranked #7 of 32 Hotels in San Luis Obispo
Certificate of Excellence
Lexington, Kentucky
Level Contributor
97 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Like our stay here”
Reviewed 13 July 2014

We weren't disappointed at our stay here. Everything is within our expectation. It's very clean. It has fridge. Very happy to stay here. We went down to have our breakfast quite late and the food was gone fast as it was holiday weekend. I heard that it was full the night we checked in. Will definitely come back here again whenever we are near the central California beach again.

Room Tip: We stay at 3rd level and it was a great stay
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
2 Thank Clairey_world
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick O, General Manager at Hampton Inn & Suites- San Luis Obispo, responded to this review, 14 July 2014
Dear Guest, thank you for your great comments about your last stay with us at the Hampton Inn & Suites. It's great to hear that your stay was a success. We love to hear feedback from our guest. We take great pride in serving our guest and make them feel like they are at home.
We look forward in seeing you the next time you are in the San Luis Obispo area.
Sincerely,
Rick Ogg
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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571 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Camarillo
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 July 2014

Outstanding hotel and staff. Great location. Walking distance to shopping centers. Few miles from town. Only negative comment. First night. People above me let their kids run from one end of the room to the other and jump off the beds. Extremely rude. Brought to hotel staff's attention. Matter was resolved.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Gregory C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick O, General Manager at Hampton Inn & Suites- San Luis Obispo, responded to this review, 11 July 2014
Dear Guest, thank you for your comments about your last stay with us. I'm so sorry for the noisy children above you. I am glad that the staff had taken care of the issue during your stay.
We look forward in seeing you again the next time you are in the San Luis Obispo area.
Sincerely,
Rick Ogg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salem, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 July 2014

Enjoyed our first time staying in a Hapmton Inn & Suites. San Luis Obispo, CA location hotel was fairly new. The only semi complaint would be to make the beds more soft as they are pretty hard to sleep on. The towels could be a little thicker and if possible, improve on the hot omelets so that they don't taste like it was from a frozen package and heated up. Rooms where very clean, linens clean, quiet rooms mostly on top 4th floor so you don't have anyone walking over you like we did our first night stay of 6 nights when we were on the 2nd floor. We didn't hear much traffic even having a room facing highway.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Kris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick O, General Manager at Hampton Inn & Suites- San Luis Obispo, responded to this review, 11 July 2014
Dear Guest, thank you for your comments about your recent stay with us at the Hampton Inn & Suites San Luis Obipso. We take our guest comments very seriously and have a strong commitment to our customers and take pride in doing our utmost best for every person we encounter.
We look forward in serving you again the next time you are in the San Luis Obispo area.
Sincerely,
Rick Ogg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hayward, California
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 6 July 2014

As a hilton honors diamond member I expect a high level of service. I had booked a 3 night points stay. Delayed due to a monsoon. Called to say I would arrive by noon the following day. Did not ask, nor did I expect a refund on points but did expect my room would be ready upon arrival. Was told there was no reservation for me when I arrived and had to argue with management for 15 mins before was given a room. They said there were no notes that I had called. Room was not serviced at all on July 5th. Flight delay for my outbound flight. Called to ask for late checkout until 4pm (flight at 7pm) was told could extend to 2pm but not later than that without a full one night charge. Called hilton honors desk and was granted extension until 3pm. I was so upset filed a complaint with the honors desk. If you are an honors member it means nothing to the people running this hotel. I do not recommend.

Room Tip: This property is right off the 101. Rooms very noisy.
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  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank slgiberson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick O, General Manager at Hampton Inn & Suites- San Luis Obispo, responded to this review, 8 July 2014
Dear guest, I am sorry that you had issues and concerns during your stay with us. We have a strong commitment to our customers and take pride in doing our utmost best for every person we encounter.
We hope your will give us another try the next time you are in the San Luis Obispo area.
Sincerely,
Rick Ogg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 July 2014 via mobile

I am a local in San Luis obispo and stayed in this hotel while I was moving. The hotel is one of the newest hotels in the area and it provides quality and great service.
Slo has many hotels around the area but the Hampton provides a great experience and rate.
Rooms are clean and are pretty new.
The staff is very helpful and friendly.
This hotel is next to the freeway, as many hotels in the area are. The freeway noise dies at night and it's not a disturbance, unless you are just picky and stupid enough to realize most hotels will have rooms facing the freeway or a Main Street and no hotel will have sound proof windows in all of San Luis.
The hotels breakfast is typical for Hampton inns and it's of great value for families specially.
Definately a great stay!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Edgar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick O, General Manager at Hampton Inn & Suites- San Luis Obispo, responded to this review, 8 July 2014
Dear loyal Hampton Inn guest, thank you for your great comment about your last stay with us at the Hampton Inn & suites San Luis Obispo, Ca. We are so glad you had a great stay.
My staff and I would like to thank you again for choosing the Hampton Inn & Suites and we look forward in servicing you again.
Sincerely,
Rick Ogg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 July 2014 via mobile

I came for a two night stay, for a wedding in nearby Pismo Beach and stayed another day because of things I wanted to see nearby - changing hotels can be a drag. I am a Hilton Honors member.
This is a standard three star generic hotel which does not live up to its claims - "duvets and bedcovers are washed fresh for your stay". Our duvet had hair over it and parts of the floor were not vacuumed.
When we returned to the room at 3:30pm, it still was not made up. One waste paper basket in the room stayed overflowing throughout our stay.
People in charge of breakfast DO refill as quick as possible, but the eating area is left to the guests having to clean their tables before using them.
Overall ok but will give this one a pass next time in the area.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Satish_M_12435
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick O, General Manager at Hampton Inn & Suites- San Luis Obispo, responded to this review, 4 July 2014
Dear guest,
I apologize for the condition of the room during your recent stay with us. I have spoken with our room supervisor so we can immediately address these issues and provide a better guest experience for our guests. We have a strong commitment to our customers and take pride in doing our utmost best for every person we encounter.
We hope to see you the next time your are in the San Luis Obispo area.
Sincerely,
Rick Ogg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
134 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 3 July 2014 via mobile

An excellent hotel we used on our road trip down California 1. Welcoming receptionist, very comfortable rooms and well priced. The fitness room was a bonus.
Road noise during night prevented an excellent score

Stayed July 2014, travelled with family
Helpful?
1 Thank Tony P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick O, General Manager at Hampton Inn & Suites- San Luis Obispo, responded to this review, 8 July 2014
Dear guest, we are so glad your trip was a success. We realize there are many choices of hotels out there and we appreciate that you had chosen the Hampton Inn & Suites San Luis Obispo. Ca.
We look forward in seeing you the next time you are in the San Luis Obispo area.
Sincerely,
Rick Ogg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites- San Luis Obispo

Property: Hampton Inn & Suites- San Luis Obispo
Address: 1530 Calle Joaquin, San Luis Obispo, CA 93405-7205
Phone Number:
Region: United States > California > San Luis Obispo County > San Luis Obispo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 32 Hotels in San Luis Obispo
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites- San Luis Obispo 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
Welcome to the new Hampton Inn & Suites San Luis Obispo hotel, located off scenic Hwy. 101 and Los Osos Valley Road. Situated in the heart of central California, this Hampton Inn hotel is close to cultural and recreational attractions. Enjoy fishing, hiking, surfing or kayaking at Avila Beach. Take the children to the San Luis Obispo Children's Museum or the SLO Museum of Art. Find hunting, jogging and horseback riding only minutes away from our hotel. Traveling on business? This California Hampton Inn is only a few minutes away from AT&T, California Polytechnic State University and French Hospital. ... more   less 
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