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“A Favorite” 5 of 5 bubbles
Review of Cafe Roma

Cafe Roma
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Ranked #22 of 301 Restaurants in San Luis Obispo
Certificate of Excellence
Price range: US$20 - US$35
More restaurant details
Restaurant details
Good for: Romantic, Groups, Special Occasion Dining, Business meetings, Child-friendly
Dining options: Drinks, Lunch, Dinner, After-hours, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Free Off-Street Parking, Free Wifi, Full Bar, Outdoor Seating, Parking Available, Private Dining, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible, Wine and Beer
Dining style: Casual Elegant
Cross street: Santa Rosa
Transit: Across the street from the San Luis Obispo Train Station.
Description: Since 1980, the Rizzo family has been serving authentic Italian cuisine in San Luis Obispo's Historic Railroad District. Enjoy homemade pastas, steaks, and seafood made from the finest local ingredients--classic dishes like Osso Buco with Saffron Risotto and Tortelli di Zucca. From a vintage Italian bike hanging from the bar ceiling to the Murano glass chandeliers and Tuscan murals, Café Roma is a celebration of what people love about Italy. The garden patio, full service bar, and elegant dining room are popular destinations. Café Roma accommodates many special occasions and business functions with its private dining options and banquet room.
Level Contributor
18 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“A Favorite”
5 of 5 bubbles Reviewed 18 May 2014 via mobile

My father and his friends always plan a visit when in SLO. Delicious food, good service, lovely ambiance.

Helpful?
Thank jkjm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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137 reviews from our community

Visitor rating
    74
    35
    11
    7
    10
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Morro Bay, California
Level Contributor
138 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
“Roam Away from Cafe Roma”
1 of 5 bubbles Reviewed 9 May 2014

Our party of four arrived at 6:30 pm for our reservation. No official greeter but finally seated by our waiter, Marcus. It took 30 minutes before our order was taken, another 30 minutes before our appetizers arrived, and another 30 minutes before our dinners were served. Upon our query, Marcus informed us that there were 3 large parties being served at the same time, with 2 of the groups in the main dining room and the other downstairs in the banquet room. One of these large groups was directly next to us in the main dining room and the noise from their table dominated the entire room to the extent that our table could not carry on a conversation without yelling and even then it was difficult to hear above the din.
We finally asked to speak with the manager, Mr. Marco Rizzo, I have never met a manager less concerned with his guests comfort. No apologies were offered and Mr. Rizzo was very defensive, saying that he/they never knew when there would be large groups at the restaurant and "that's just the way it is." But it was obvious that the banquet tables had been set up ahead of time, so obviously these large groups were expected.
We asked to be moved to a quieter table for dessert, and that our dessert be comped for our unpleasant dining experience. This was agreed to and so we placed our orders. After the orders were taken, an embarrassed waiter returned to the table to say that only one of the desserts would be complimentary. Seriously?! Make an offer and then rescind it after we place our order???
While we do not dispute the quality of the food, we expect a restaurant of this stature (and price) to be more concerned with all of its guests' comfort. We ordered complete dinners, with appetizers and wine, and expected to spend a couple of hours over our meal with good conversation with our friends. Our expectations were not met by a long shot.
As a note to the manager, this restaurant is not configured in such a way to allow for banquet tables mixed in with small table seating in the main dining room. Since the restaurant has a banquet room downstairs, that is where the large groups should be placed, where they can make noise and move around without disturbing other diners. We were looking forward to dining in an upscale restaurant with pleasant surroundings and ambiance and instead it felt as though we were eating in a cafeteria.

  • Visited May 2014
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank 2Profs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Our favorite in San Luis Obispo”
5 of 5 bubbles Reviewed 4 March 2014

My wife and I have eaten here many times, both lunch and dinner. We have never been disappointed. The food is excellent as is the wine list, the ambiance very pleasant, especially on the patio for lunch, the service expert and friendly, the owners very gracious. This is where we go for special occasions and for relaxed lunch with friends. I'm looking forward to my next meal there.

  • Visited February 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Lorenzo37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Great food and ambiance”
5 of 5 bubbles Reviewed 9 January 2014

Food is great and waiters are very nice. The owners are there and are always kind. One of my favorie restaurants. I have been going to this restaurant since I was a child and it is both a great place to eat on a date or if you are with your family.

  • Visited December 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Alocalizer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aptos, ca
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“An old favorite”
5 of 5 bubbles Reviewed 7 January 2014

We have been eating at Cafe Roma for lunch and dinner for more than ten years, always on a trip to southern California. They never disappoint. The specials are always "special." The service is always prompt and freindly. I am writing another review to underscore how wonderful it is for a restaurant to maintain high quality and service. I cannot imagine a visit to San Luis Obispo and not eating at Cafe Roma.

  • Visited December 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank rocky2690
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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