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“Welcome Break” 4 of 5 bubbles
Review of Courtyard San Luis Obispo

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Courtyard San Luis Obispo
Ranked #12 of 32 Hotels in San Luis Obispo
GreenLeadersSilver level
Amsterdam, The Netherlands
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Welcome Break”
4 of 5 bubbles Reviewed 8 January 2014

We stayed here on the night of the 24th December. Unfortunately, our first room was above, or very close to, the ventilation system for the restaurant, and the low frequency humming/grinding noise was going to make sleeping an impossibility for my other half. After a quick discussion, she went and spoke to the nice man at Reception who apologised and immediately rehoused us to the other side of the building, where it was very quiet.
The room was clean and comfortable, no complaints there, certainly not for the short period which we would be staying for.
On christmas morning, the staff were insanely cheerful. By that, I mean that I was expecting miserable faces from people who were having to work on that particular day, but no! Very friendly, very helpful, and the breakfast was pretty damn good. Plenty selection, plenty advice, and if they had their way, we would have had to be rolled out the hotel.
A genuinely pleasant experience, and a great place to break up our drive down the Pacific Highway.

Room Tip: Opposite end of the building to the restaurant may help avoid noise from the ventilating system.
See more room tips
  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stormachtig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Remi_Bordelon, Front Office Manager at Courtyard San Luis Obispo, responded to this review, 13 January 2014
Dear Stormachtig,

What wonderful comments about our service staff! Thank you so much for sharing your pleasant experience regarding your stay at our property. I am glad to hear you had a nice Holiday and it gives me great pride to know our staff made your stay that much more enjoyable. I will be sure to pass your lovely comments along to my front desk staff and well as the serving restaurant staff. If you are ever in the area again, we would love for you to stay with us. See you soon!

Warmest Regards,
Remi Bordelon
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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409 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (91)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Vancouver
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 4 January 2014 via mobile

Besides the awkward and somewhat unsmiling and unhelpful service , this courtyard lives up to marriott standards. It's very well kept, and clean even though it's decor is dated, hasn't had a renovation in a long time, perhaps, but the bed and bedding were excellent. The bathroom clean. The pool area was very clean, the whole hotel was clean and even charming.
Our goal was to soak at the sycamore hot springs and sleep on a comfortable bed. Accomplished!

Stayed January 2014
Helpful?
Thank sm_art_1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Remi_Bordelon, Front Office Manager at Courtyard San Luis Obispo, responded to this review, 13 January 2014
Dear sm_art_1970,

I am glad you found your time with us relaxing. Although only 6 years old, our hotel is scheduled for a renovation very soon. I am sorry our service at times was not satisfactory. Our priority is welcoming and assisting all our guests so it is disappointing to hear you did not feel you received that service. If you are ever in the area again, we would love to have the opportunity for a second chance to serve you. Thank you for sharing your comments as it is the best way for us to see room for improvements.

Warmest Regards,
Remi Bordelon
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Juan Capistrano, CA
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 4 January 2014

We stayed here during Thanksgiving week on our way to the Bay Area. We took Amtrak from Los Angeles to San Luis Obispo and decided to stay in SLO rather than San Simeon for our side trip to Hearst Castle. The Courtyard is about 3 or 4 miles from the train station, next to a beautiful open space preserve called Irish Hills, and one freeway exit away from the Madonna Inn. There is ample free parking; the staff is very welcoming and gracious; and unlike many other Courtyards which have converted their on-site restaurants to "The Bistro" model, this Courtyard has retained its Courtyard Café, (at least for now), which we greatly prefer. We enjoyed a great dinner there on our first evening in town. Many other guests were enjoying the fireplace in the adjacent lobby bar. We had an accessible room with two queen beds, which was very spacious, with plenty of counter and closet space, a refrigerator and microwave. The bathroom was also very spacious. It was a little too chilly to use while we were there, but the hotel also has a beautiful outdoor pool area. We paid a military rate of $84.00 per night and $10.08 in taxes and fees per night - extremely reasonable.

Room Tip: Any room overlooking the pool should be nice. The accessible rooms are very spacious.
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  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SJCLawyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Remi_Bordelon, Front Office Manager at Courtyard San Luis Obispo, responded to this review, 16 January 2014
Dear SJCLawyer,

What wonderful comments! Thank you so much for acknowledging the excellent service our staff provides to all our guests. It is our top priority to accommodate and welcome everyone who walks in our doors and I am pleased you felt satisfied with our service and your stay. Please make sure to come visit us again if ever you return to San Luis Obispo.

Warmest Regards,
Remi Bordelon
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, CA
Level Contributor
72 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed 3 January 2014

We stayed 1 night using my reward points during a roadtrip to San Simeon. The hotel was clean and well maintained. It's a convenient location close to restaurants/shops and highway 101. Our room had two queen beds, mini frig, microwave. We were on the 2nd floor overlooking the pool. There was some noise from the pool until about 9pm but then it quieted down (no problem as far as I was concerned). The view of the hills/mountains was nice. The heater/AC is on the loud side, so we finally just turned it off for the night. Unfortunately, the bed was super-bouncy, every time my husband or I moved/turned over the bed would shake and wake the other person up. Probably the WORST hotel bed I've ever slept in.

Room Tip: I would request room NOT facing highway 101.
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  • Stayed December 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank craftywriter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Remi_Bordelon, Front Office Manager at Courtyard San Luis Obispo, responded to this review, 16 January 2014
Dear craftywriter,

I am glad you enjoyed your stay with us. We have quite a few amenities we offer our guests and you are absolutely right that our hillside view is peaceful and serene. I am sorry you experienced some difficulties with the bed. We just recently upgraded all of our mattresses so it is possible you had a stay with one of the few left to exchange. If you are ever in the area again, please come by for a visit and you will notice the difference in the quality of our new mattresses.

Warmest Regards,
Remi Bordelon
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
101 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 2 January 2014

Located a couple of miles from the middle of San Luis Obispo and in the neighborhood of a few other low priced hotels the Marriott Courtyard was pretty much what I expected for the money - which is a good thing.

From my perspective they met expectations and did not make any unfulfilled claims. The hotel is comfortable, convenient. clean and reasonable value for money.

If I was to visit the area again on holiday I might try to find a place closer to the center of town, possibly with a bit more character. This time we were just passing through and getting a bit hotel weary so just wanted somewhere easy to stay - this met our needs.

Room Tip: It seems like a quiet area and there are access doors convenient for most areas of the car-park so t...
See more room tips
  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 3rdimension
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Remi_Bordelon, Front Office Manager at Courtyard San Luis Obispo, responded to this review, 13 January 2014
Dear 3rdimension,

Thank you for your comments. I am pleased to hear we met your expectations and you enjoyed your stay with us. If you are ever in the area again we would love for you to stay with us!

Warmest Regards,
Remi Bordelon
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Juaners
Level Contributor
95 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 31 December 2013

We were driving back home from spending time in Monterrey and Carmel area and decided to stop over in San Luis Obispo. Our decision to stay here was influenced by a gift certicate we had been given.
Overall, I was pleased. Our room with king size bed had a decent size desk, a sofa and a big bathroom. The room as well as the property is clean.
Things to keep in mind, it is outside the city center, and you will need a car to get around. It is adjacent to the freeway entrance, so it's convenient to get in and out quickly.
Overall a good stop over to break the long scenic drive.

Room Tip: Across the hotel there's a diner with really good food. You can walk over from this hotel.
See more room tips
  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Juaners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Remi_Bordelon, Front Office Manager at Courtyard San Luis Obispo, responded to this review, 13 January 2014
Dear Juaners,

You are right that we are the perfect destination stop during a long scenic drive along the pacific coast and what a beautiful area this is! I am glad to hear you enjoyed your stay with us and found our property meeting your expectations. Please visit us again when traveling this way!

Warmest Regards,
Remi Bordelon
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Quincy, Illinois
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 26 December 2013 via mobile

We just stayed at this courtyard on our way somewhere else, and we arrived late at night on Christmas. A very kind woman checked us in, and she was like a mama making us feel right at home. Her personal hospitality and concern for our comfort exceeded our expectations. The room was spacious and clean, and the bathrooms were nice and large. The free coffee in the lobby was even very tasty!

Stayed December 2013, travelled as a couple
Helpful?
Thank mirvmire1227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Remi_Bordelon, Front Office Manager at Courtyard San Luis Obispo, responded to this review, 13 January 2014
Dear mirvmire1227,

I am so please to hear how wonderful our front desk staff welcomed you to our property. I know exactly who you are referring to and will pass on your lovely complements to her. Our goal at the front desk is to always exceed our guests’ expectations and I am always overjoyed to hear when we meet such a goal. Thank you for your wonderful comments and I hope to see you again very soon.

Warmest Regards,
Remi Bordelon
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard San Luis Obispo

Property: Courtyard San Luis Obispo
Address: 1605 Calle Joaquin, San Luis Obispo, CA 93405-7214
Region: United States > California > San Luis Obispo County > San Luis Obispo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in San Luis Obispo
#8 Family Hotel in San Luis Obispo
#10 Business Hotel in San Luis Obispo
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard San Luis Obispo 3*
Number of rooms: 139
Official Description (provided by the hotel):
The Courtyard by Marriott is San Luis Obispo's newest hotel and is conveniently located near Cal Poly and is 7 mi to Pismo and Avila Beach. The Courtyard San Luis Obispo is 4 mi to San Luis Obispo County Airport with easy access to all area attractions and landmarks. Our San Luis Obispo hotel has a distinctive architectural style where you can enjoy the warmth of the California sun. The Courtyard San Luis Obispo has a customer-focused guest room design combining both comfort and functionality. Our San Luis Obispo hotel offers spacious rooms, complimentary wireless internet, as well as a fitness center and an outdoor heated pool with jacuzzi. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Agoda, Marriott, Odigeo, Expedia and Hotels.com so you can book your Courtyard San Luis Obispo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott San Luis Obispo Hotel San Luis Obispo
San Luis Obispo Courtyard
San Luis Obispo Marriott

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