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“Nice hotel with excellent customer service”

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Quality Suites San Luis Obispo
Ranked #2 of 32 Hotels in San Luis Obispo
Certificate of Excellence
bay area, california
Level 3 Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Nice hotel with excellent customer service”
Reviewed 18 August 2012

My wife and I stayed here on a Thursday night in August 2012 as we were going to see Paula Fuga and ALO play at SLO Brew just down the road (an easy walk, less than a mile) and we were quite happy with the entire experience. The property is well kept with a very appealing pool area in the courtyard along with many tables and chairs to relax at. They have a free beer and wine happy hour along with a poolside barbeque in the evening and their complimentary breakfast in the morning is more than what you most places offer. We didn't take advantage of any of these perks, but if we had had more time would certainly would have.
The room itself was nice, a suite with a king bed. It included 2 flat screen TVs, a fridge, microwave, even a DVD player (they have free DVD rentals).
Even the check in experience was great - we got checked in right away and the person who dealt with us was very professional telling us all about the different amenities the hotel offered.
Would definitely stay here again next time we're in SLO.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ashcalif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gnewland, Owner at Quality Suites San Luis Obispo, responded to this review, 25 August 2012
Thank you for posting a review of our hotel on tripadvisor. It was great to see that you were able to visit us while enjoying one of the performances at SLO brew. Many of our guests have told us that they enjoy going to SLO brew and like you they find it and easy walk to downtown.

We hope that next time you visit you will have more time to enjoy the many amenities we offer. We look forward to seeing you again.

Thank you,
George Newland
Owner/General Manager
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720 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (151)
Date | Rating
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English first
Applegate, CA
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 August 2012

I have never stayed at a Quality brand hotel before, but this hotel gets great reviews-- for a reason. The hotel is very clean and every room is actually a one-bedroom suite, with a separate king bedroom and family room with fold-out sofa. The room includes a refrigerator and microwave, in addition to an in-room DVD player (movies can be rented for free in the gift shop.) A wine and beer-tasting reception is held each evening, and most nights also include dinner for a nominal price. The pool and spa area are great, and the hotel overall has a friendly semi-resort feel at a great price. Location is great and walking distance to several restaurants. Made-to-order breakfast included, value for price is fantastic.

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FamilyVonStark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gnewland, Owner at Quality Suites San Luis Obispo, responded to this review, 15 August 2012
Thank you for writing a review of our hotel on tripadvisor. It was great to see that you decided to give us a try even though you had never stayed at a Quality brand hotel before. We try and provide a good mix of amenities that will suit both the family travelers and the business traveler. Generally we see more families on the weekend and businesspeople during the weekdays. We appreciate that you noticed we are “great for business and family travel".

We look forward to seeing you again the next time you are in SLO.

Thank you,

George Newland
Owner/General Manager
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Level 4 Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 13 August 2012 via mobile

Cannot fault this hotel in anyway. Travelling as a family 5 we had a room with two double beds and a sofa bed which was perfect. This was a 1 night stopover from Death Valley to San Jose and is was just what we needed. Happy two hours of free booze at the bar was great whilst the kids swam in the pool, great bar-b too. Lovely bar lady and staff could have happily stayed longer.

Stayed July 2012, travelled with family
Helpful?
2 Thank Vicky M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gnewland, Owner at Quality Suites San Luis Obispo, responded to this review, 15 August 2012
Thank you for writing a review of our hotel on tripadvisor. It was nice to see that you found us to be a “Fantastic Hotel". It was great to hear that we accommodated your family of five and made it comfortable and enjoyable for everyone. We were pleased to see that we were “just what was needed" and that you would have “happily stayed longer" given the opportunity.

We look forward to seeing you again.

Thank you,

George Newland
Owner/General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orange, California
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 August 2012

Stayed 2 nights to visit area. Great location. Can walk downtown or places to eat. Loved the large suites and the courtyards with outdoor seating. Pool area was well maintained and a pleasure to use. We enjoyed the happy hour with free beer/wine. Breakfast was above average, cooked to order eggs and waffles plus the usual choices. Staff was always friendly. We'll be back for sure.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Socalmom4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gnewland, Owner at Quality Suites San Luis Obispo, responded to this review, 15 August 2012
Thank you for providing a review of our hotel on tripadvisor and letting us know that you will “be back for sure". Many of our guests find our location to be ideal for walking downtown or walking to the many places to eat. It was good to see that you “love the large suites and the courtyards with outdoor seating”.

We look forward to seeing you again the next time you are in SLO.

Thank you,

George Newland
Owner/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 August 2012 via mobile


We expected an average hotel, but was pleasantly suprised. We got a suite with two spacious rooms (each with flat screen tv), big comfortable bed and a clean nice bathroom.
The breakfast was also a surprise. Hot, with cooks that served freshly made eggs, bacon, sausages etc. Real bread, nut just pastries as in many other american hotels.
The pool area was nice, we also liked the possibility to wash and dry clothes.
The staff was friendly an helpful.
Almost forgot to mention the free wine and snacks, served every afternoon!
At Quality Suites in SLO they really know what travellers want and appreciate - and their prices are reasonable.

Stayed July 2012, travelled as a couple
Helpful?
2 Thank Gunnar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gnewland, Owner at Quality Suites San Luis Obispo, responded to this review, 15 August 2012
Thank you for taking the time to write a review of our hotel on tripadvisor and letting us know that you would “love to come back". It was nice to see that you had the opportunity to experience many of our amenities. We do our best to accommodate our guests so it was nice to see that you recognize that we know what our travelers want, appreciate and provided it at a reasonable price.

We look forward to seeing you again the next time you're able to visit SLO.

Thank you,

George Newland
Owner/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oregon
Level 3 Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 August 2012

We took a week and rode a motorcycle from Oregon all the way down the coast to SLO. I'm so glad we stayed at this hotel. The rooms are spacious and comfortable. They are a little outdated but I would rather have that then pay extra for the latest trend. I wish we could have stayed longer. I will definitely recommend it to anyone visiting the area.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SukiJamma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gnewland, Owner at Quality Suites San Luis Obispo, responded to this review, 10 August 2012
Thank you for writing a review of our hotel on Tripadvisor. I hope you inquired about our “two-wheel” special during you visit. There are many fantastic roads to ride in SLO County. This is a great town to visit if you ride a Motor Cycle, ride a Road Bike or Mountain Bike. Please ask us about the great roads and trails in the area the next time you are here.

We appreciate that you will be recommending our hotel to anyone visiting the area.

We look forward to seeing you again.

George Newland
Owner/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level 4 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 8 August 2012 via mobile

I can't say enough good things about this hotel. Free beer an wine happy hour, not skimpy either and you don't have to wait in line forever. Free breakfast, not bad at all. Free DVD movies, not a huge selection but we found a couple. Free pickup at train station and ride to and from town. Just go to the front desk and within 1 min. literally you are on your way. Very well maintained property and super clean. Staff are professional, helpful and friendly. Oh yea, bbq by the pool during happy hour with $3.50 hamburgers.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank deartori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gnewland, Owner at Quality Suites San Luis Obispo, responded to this review, 10 August 2012
Thank you or telling everyone about our hotel. It is nice to read that your stay with us was “fantastic”. We do our best to provide quick and convenient shuttle service to town, the train station and the airport. Many of our guests have found that they can save the time and expense of driving their car by taking the train and taking our shuttle to town. Many guests also choose to make the short walk to town or nearby restaurant during their stay with us.

We look forward do to seeing you again.

Thank you,


George Newland
Owner/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Suites San Luis Obispo

Property: Quality Suites San Luis Obispo
Address: 1631 Monterey St, San Luis Obispo, CA 93401-2929 (Formerly Quality Suites Central Coast)
Phone Number:
Region: United States > California > San Luis Obispo County > San Luis Obispo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in San Luis Obispo
#3 Business Hotel in San Luis Obispo
#3 Romantic Hotel in San Luis Obispo
#3 Best Value Hotel in San Luis Obispo
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Quality Suites San Luis Obispo 3*
Number of rooms: 138
Official Description (provided by the hotel):
Featuring complimentary breakfast, complimentary beer & wine tasting reception, and a downtown San Luis Obispo location, The Quality Suites San Luis Obispo awaits you with a combination of beautifully appointed suites and an array of area activities. ... more   less 
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Also Known As:
Quality Suites San Luis Obispo Hotel San Luis Obispo
Quality Inn San Luis Obispo
Quality San Luis Obispo

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