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“Adequate, but needs updating.”

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Quality Suites San Luis Obispo
Ranked #3 of 32 Hotels in San Luis Obispo
Certificate of Excellence
Reviewed 6 October 2013

Stayed for four nights.
This is a large Motel style property, just north of the centre of SLO which is easy to walk to in 15 min, parking is fairly easy in town or the hotel has a shuttle.
Staff were excellent, the free breakfast really set you up for the day and the evening drinks cannot be complained about!
The communal areas including the pool are also very well kept.

The one area that lets this the place down is suites themselves, they are very dated! Our suite and all suites throughout I think, look as if they were designed and completed in the late 80s/early 90s. Our suite was large and clean, but all the furniture/fittings (apart from the two brilliant flat screen TVs) looked like they were circa 90s and the sliding doors were a throwback to the 80s. The bathroom was small and clean and the shower had good power, but it is very small and is of the plastic all in one type, where even the tiles are 'faux' plastic tiles. I cannot fathom why a sink would be placed outside the bathroom in the bedroom! As a result of the age of the suites the plumbing is very noisy.

This suites in this hotel need to be completely renovated and redesigned, they are of a good size and it would be easy enough to sacrifice some space to put a decent bathroom in each, but of course this would be very expensive to update each suite.

I have to say the staff were excellent throughout, especially the cleaning crew, but the suites, the most important element, let this place down.

SLO is a fantastic place, incredibly friendly people and it is an excellent base for the central coast.

  • Stayed: September 2013, travelled as a couple
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Thank Bosques
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gnewland, Owner at Quality Suites San Luis Obispo, responded to this reviewResponded 7 October 2013

Thank you for telling us about your visit and posting a review of our hotel on tripadvisor. We agree that renovations and keeping our hotel updated is important. Renovation is a continual process at our hotel. Your comments and input help us to prioritize the direction and scope of our next renovation.

It was great to see you enjoyed our staff and the many amenities we provide to our guests. The ability to walk downtown is a convenience that is mentioned and appreciated by many of our guests.

We look forward to seeing you again the next time you are able to visit San Luis Obispo

Thank you,
George Newland
Owner/Managing Partner

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319 - 325 of 746 reviews

Reviewed 3 October 2013

After years of annual visits, we have established a nice relationship with this hotel' staff. They are very friendly & helpful. On the rare occasion issues arise, they work diligently to resolve them. The rooms are clean and as comfortable as can be expected (after all, it's not home). Given the price of their rooms, they could offer better hors d'oeuvres than just pretzels & Chex Mix during their evening happy hour. I will say, though, their made to order breakfast is restaurant quality.

  • Stayed: September 2013, travelled with friends
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Thank Tom W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2013

Rooms are mostly suite like - 1 large bedroom with adjacent room that has a sleeper couch.
2 tv's.
Although slightly old-fashioned, it's so comfortable, and the outdoors divided into few courtyards, with pool, fireplaces, evening happy hour. Free B'fast is motel-like, basic but nice.
Serves a lot of Cal Poly parents. Can be very crowded & noisy on certain Parents' weekends - but otherwise always homey & cozy. Walk to near-by cafes, and high street is also 10 min. walking.
Certainly recommended.

Room Tip: Back building more quiet.
See more room tips
  • Stayed: September 2013, travelled with family
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1  Thank dalik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gnewland, Owner at Quality Suites San Luis Obispo, responded to this reviewResponded 3 October 2013

Thank you for posting a review of our hotel on tripadvisor. The design of our hotel is intended to convey a residential feel to our guests. We like our guests to feel comfortable during their stay and the residential feel provies a relaxing and comfortable atmosphere. We appreciated hearing that you felt “very comfortable” at our hotel and hopefully the way we have designed and operate the hotel helped you enjoy a comfortable, homey and cozy visit.

We look forward to seeing you again the next time you are able to visit SLO.

Thank you,

George Newland
Owner/Managing Partner

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Reviewed 29 September 2013

Free beer between 6pm and 8pm and crisps
BBQ 6pm 8pm cost $6.00 with food supplied
If your travelling with kids a separate room with 2 double beds, which means some private time watching tv with out waking the kids
Staff friendly
Rooms clean, bed linen clean, bathroom clean
Beds comfortable
Free parking and excellent wifi speed.
Very happy and quite location.
We paid $149.00 plus taxes
Will stay again

Stayed: September 2013, travelled with family
2  Thank Scott H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gnewland, Owner at Quality Suites San Luis Obispo, responded to this reviewResponded 3 October 2013

Thank you for telling us about your family visit to our hotel and posting a review on tripadvisor. Providing a great experience for families is very important to us. It was good to hear that you found us to be “great spot with kids”. Having traveled with children myself, we can appreciate the benefits to both family and private time when traveling. It is good to know that our suites work out well allowing you both family and private time to enjoy being together.

We look forward to seeing you again in San Luis Obispo and at our hotel.

Thank you,

George Newland
Owner/Managing Partner

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Reviewed 26 September 2013

We stayed here because my wife liked the name of the place. I thought it was awful. To their credit, the rooms were clean and functional, but of Ikea quality. Hotel staff cold as ice. Barbecue very cheap nd free beer.
Sorry, not my up of tea !!!!

  • Stayed: September 2013, travelled with family
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1  Thank Ronniemarkus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gnewland, Owner at Quality Suites San Luis Obispo, responded to this reviewResponded 28 September 2013

Thank you for taking the time to post a review of our hotel on tripadvisor. I was sorry to read that our hotel was “not your cup of tea”. I always feel a sense of personal responsibility when we let one of our guests down and they do not fully enjoy their stay at our hotel. We are committed to provide a great value for our guests when they choose to stay with us. If you did not feel you receive a great value, I would like to hear from you directly so that I can do my best to resolve the situation. Please contact me at gnewland@qualitysuitesSLO.com.

Thank you,

George Newland
Owner/Managing partner

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Reviewed 23 September 2013

I recently stayed at the Quality Suites while I visited my daughter at Cal Poly. This was a nice basic hotel.

Pros - very large suites with 2 rooms, nice pool and barbecue nightly on the grounds, great location to town and the college.

cons - bathroom was very small, TV reception was poor, hotel was pricey for the quality based on the proximity to Cal Poly.

  • Stayed: September 2013, travelled with family
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Thank Kasi_Mark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gnewland, Owner at Quality Suites San Luis Obispo, responded to this reviewResponded 24 September 2013

Thank you for taking the time to post a review of our hotel on tripadvisor. Cal Poly University opened this week and we saw a lot of parents coming to visit and drop off their students. We always appreciate hearing from our guest that visit Cal Poly. Since they usually come several times a year for various Cal Poly events we get to know many of them. We have had many parents that have gotten to know our hotel and the area and enjoyed it so much they continue to visit after their children graduate.

We look forward to seeing you again on your next visit.

Thank you,
George Newland
Owner/Managing Partner

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Reviewed 17 September 2013

First visited in 2012 and returned in 2013. This hotel is perfect for us - a family of 5 (Grown up family 20, 18 & 13 this year). The rooms are clean & a good size & very reasonable cost. BBQ offered $3 - $5 with salad. Free Wine & beer & soft drinks with snacks Mon - Thurs 5.30 - 7.30. The town is a 15 - 20 minute walk but a courtesy shuttle ride is offered which is fantastic. You can call for a pick up from the town also - not sure until what time. Breakfast offers a very good choice including cooked. Coffee available in the lobby. We stopped off for one night on our way from LA to SFO and 2 nights on the way back. Morro bay nearby is a lovely town to visit with water activities. Paso Robles for the Vine yards - would recommend Adelaida Vine Yard - lovely wine & wine tasting! Avila Beach lovely area but wouldn't recommend Pismo Beach. Last year set off from SLO to Monterey up route 1 - fantastic drive.

Room Tip: Each time stayed away from the pool area - Pool is gorgeous but a bit busy in the evening particular...
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  • Stayed: August 2013, travelled with family
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1  Thank Insulin38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gnewland, Owner at Quality Suites San Luis Obispo, responded to this reviewResponded 24 September 2013

Thank you for posting a review of our hotel on tripadvisor. It was great to read that you returned to visit our hotel again this year. I always appreciate hearing when we are part of and enjoyable family vacation. Knowing that you stop on both legs of your trip helps us to understand we are providing services that our guests appreciate. Thank you for mentioning that are courtesy shuttle is a “fantastic” service. It is enjoyed by many of our guests.

We look forward to seeing you again in 2014.

Thank you,

George Newland
Owner/Managing Partner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Suites San Luis Obispo

Address: 1631 Monterey St, San Luis Obispo, CA 93401-2929 (Formerly Quality Suites Central Coast)
Phone Number:
Region: United States > California > San Luis Obispo County > San Luis Obispo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in San Luis Obispo
#3 Business Hotel in San Luis Obispo
#3 Romantic Hotel in San Luis Obispo
Price Range: £103 - £217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Suites San Luis Obispo 3*
Number of rooms: 138
Official Description (provided by the hotel):
Featuring complimentary breakfast, complimentary beer & wine tasting reception, and a downtown San Luis Obispo location, The Quality Suites San Luis Obispo awaits you with a combination of beautifully appointed suites and an array of area activities. ... more   less 
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Also Known As:
Quality Suites San Luis Obispo Hotel San Luis Obispo
Quality Inn San Luis Obispo
Quality San Luis Obispo

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