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“Great Service from Gayle”

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Inn at San Luis Obispo
Ranked #17 of 32 Hotels in San Luis Obispo
Reviewed 13 October 2013

This older hotel has been remodelled and upgraded. Gayle at the front desk is very friendly, efficient, and helpful. Rooms are comfortable. The waffles for breakfast are great and there are a lot of choices for other options.

Room Tip: Ask for a room on the side away from the noisy pub next door.
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  • Stayed: October 2013, travelled with family
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Thank B H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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214 - 220 of 361 reviews

Reviewed 11 October 2013

cant believe there is a bathroom sink that small or TP that thin. the breakfast was good--good waffles, lots of choices. Do people really dance upstairs at 2 am? the motel was redecorated fairly recently and the parts that were done were done well--however the bathroom leaves a lot to desire. Way low toilet--need a derick to get up.

  • Stayed: October 2013, travelled with friends
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Review collected in partnership with Best Western
2  Thank Myrna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2013

The friendly staff addressed our personal needs and were easy to talk to, and ask questions to, good on the local area and encouraging and sharing their town. If we hadn't stopped at Obispoe, we would never have had the chance to explore the lovely hidden town within, with very individual shops along with great history of America and the founders of the area.

  • Stayed: September 2013, travelled with family
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Review collected in partnership with Best Western
Thank Kerri W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2013

The hotel looked more like a Motel 6, but charged $187.25 per night. The appearance of the hotel and parking lot was old and nothing special to warrant the high cost. We have stayed at the Marriott for this price and had much better accommodations and experiences. It would have been okay for an $89.99 room, but definitely not worth $187.25.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Best Western
1  Thank Gareth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelgm99, Guest Relations Manager at Inn at San Luis Obispo, responded to this reviewResponded 10 October 2013

We would like to thank you for your review and to sincerely apologize for falling short of your expectations. We do have some renovations and restorations slated for the entire property over the coming months and we would love to welcome you back after the facelift.

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Reviewed 1 October 2013

Good comfortable and clean place, the location is close to downtown and easy access to many restaurant and shops. The place is clean and comfortable, friendly staff. Can find cheaper price if willing to drive few miles. Overall stay was a good experience.

  • Stayed: September 2013, travelled on business
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Review collected in partnership with Best Western
1  Thank Gita S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2013

This is a great place to stay... I only had one incident occur and I know that the Mgr.. will take care of it .. I will come back again...and I recommend it to others... I don't feel it is fair to the other employees who work so hard to be labeled for one unpleasant employee...it is very clean and well taken care of...I have stayed many times and will cont. to do so...

  • Stayed: September 2013, travelled with family
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Review collected in partnership with Best Western
1  Thank Lonnie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelgm99, Guest Relations Manager at Inn at San Luis Obispo, responded to this reviewResponded 17 September 2013

Thank you for staying with us and for your feedback. At Best Western Somerset Inn, we are committed to delivering exceptional service to our guests, and we are glad you are appreciative of it. Nonetheless, we regret any incident that that may have occurred which was not in keeping with such standards. Please do visit us again!

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Reviewed 3 September 2013

Worst hotel experience on the planet to date. The room had a horrible smell. The carpet was filthy and had cuts in the material. The TV remote didn't work. The bathroom shower head was full of fungus. The sink was like a motorhome sink. The toilet was extra small. The locks don't work and they lock you out of your room in the morning. The food was horrible. The ice machine was in a dirt covered field like a farm animal. The room price was $220.00 and AAA rated in a three diamond. Don't use Best Western and don't trust AAA!

  • Stayed: September 2013, travelled on business
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Review collected in partnership with Best Western
3  Thank Jack M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelgm99, Guest Relations Manager at Inn at San Luis Obispo, responded to this reviewResponded 10 September 2013

We are extremely disappointed that you had such an unpleasant stay with us. Please accept our apologies. We would like to inform you that we do have renovations planned for the property over the coming months. We hope you would give us another opportunity to win back your confidence.

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Additional Information about Inn at San Luis Obispo

Address: 1895 Monterey St, San Luis Obispo, CA 93401-2613 (Formerly Somerset Inn)
Phone Number:
Region: United States > California > San Luis Obispo County > San Luis Obispo
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 32 Hotels in San Luis Obispo
Price Range: £61 - £146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Inn at San Luis Obispo 2.5*
Number of rooms: 39
Official Description (provided by the hotel):
Located between San Francisco and Los Angeles along the breathtaking Central Coast, the Inn at San Luis Obispo is the ideal lodging option for families, business travelers, and couples. Our 3-Diamond, AAA-approved hotel invites you to experience well-appointed accommodations with ample amenities, such as refrigerators, microwaves, and free Wi-Fi. While you're here, you'll also enjoy a daily complimentary continental breakfast, outdoor heated pool, and hot tub. And our location couldn't be more convenient. We're just a few blocks from the shops and restaurants of downtown San Luis Obispo and just a short drive from beaches, wineries, and other attractions. ... more   less 
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Also Known As:
Best Western Somerset Hotel San Luis Obispo
Best Western San Luis Obispo
San Luis Obispo Best Western

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