Hotel Clerk unknowledgeable about surrounding area, how to work TV, or where to park. Remote Control did not work had to turn TV on/off by the side.
Refrigerator and bathroom unclean. No place to park.
- Free Wifi
- Free Parking
I stayed in this hotel with my family and every surface in the room was stained. The people are nice the cafe attached to the hotel is nice but to be honest I wouldn't stay here again. If they just spent time giving it a good cleaning it would be great
Thanks for your response and your suggestion. We apologize for any inconvenience you may have experienced. We assure you it will be better next time.
We used this hotel on vacation and were greatly disappointed. The room was free as I used Wyndham points, but don't even know if it was worth that. We had a 2 bedroom suite which was roomy and had a full kitchen which was kind of cool. The staff seemed nice. I will say that the room was clean, but it was in need of upgrading. That was the good. Now for the bad. Check-in time is listed as 3:00 but our room was not clean until after 5 and there were others waiting on their rooms. The A/C didn't blow cold. The WiFi didn't work at our end of the building. The breakfast was pathetic. They don't start breakfast till 7:30 and were even late opening the doors for stale crap with no fruit. This hotel has a lot of potential, but the management is running it as cheaply as they can. I would look elsewhere.
We apologize for your inconvenience. We assure you next time the service will be better.
an old tired facility, but it was clean. Ordinary room. Long flight of outside starts to 2nd floor. Breakfast was lacking, went to fast food restaurant instead of eating here.
Thank you for staying at the Ramada Inn Olive Tree. Our guests are highly valued and we strive to provide a courteous and professional service.