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“Small gem of a hotel tucked away in a shopping mall!”

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Embassy Suites by Hilton San Luis Obispo
Ranked #11 of 32 Hotels in San Luis Obispo
GreenLeadersSilver level
Reviewed 22 March 2014

We spent several nights exploring the Pismo Beach-San Luis Obispo area, and we used the SLO Embassy Suites as our base. At first it didn't look promising, hidden away in the back of a large shopping mall. But we had such a pleasant experience there -- the free breakfasts were terrific. Everything you could possibly want (including made-to-order omelets). Our room was quiet, although the living area had no window so it seemed too dark most of the time. They also offer a free cocktail hour every night for two hours -- another good deal. Sometimes we'd order an appetizer or two from the adjoining restaurant, and that was our dinner. The front desk staff was helpful, the housekeeping staff kept things neat and clean. Altogether, a very pleasant experience.

  • Stayed: March 2014, travelled as a couple
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Thank JoanneE837
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMrgEmbassy, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this reviewResponded 28 March 2014

Dear Joanne E;

Thank you very much for choosing Embassy Suites San Luis Obispo. So glad that we exceeded your expectations and that you found our desk staff helpful and that you enjoyed the services of our suite keeping department. You are correct, San Luis Obispo is absolutely gorgeous as well as surrounding areas such as Pismo Beach. We certainly hope that you are able to make it back to the area soon. Safe travels!

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Reviewed 15 March 2014

We like to stay at Embassy Suites because of the family atmosphere and value. This embassy suites is dated, dirty, poorly kept and the furnishings in the rooms are dingy, dirty and broken down. Hard to relax when you feel like nothing around you has been updated or cleaned for years. Rollaway was unsleepable and I wouldn't let my kids sit on the furniture. Carpet was very dirty and worn out. Hotel staff was friendly. Location was mediocre.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Embassy Suites Hotels
2  Thank Joni A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMrgEmbassy, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this reviewResponded 28 March 2014

Dear Joni A;

Thank you for your feedback regarding your stay. As we work our way closer to a refresh we still take great pride in maintaining our property at a high standard. I will review your comments with our team and we will continue to put our best foot forward to create a great experience for our guests. I wish you all the best!

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Reviewed 13 March 2014

The complimentary breakfast is better than most. It is such a treat to have a made-to-order breakfast when traveling. The evening complimentary reception is also very nice, especially after a day of travel.

  • Stayed: March 2014, travelled solo
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Review collected in partnership with Embassy Suites Hotels
Thank Nancy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMrgEmbassy, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this reviewResponded 28 March 2014

Dear Nancy32478;

Yes, many guests compliment us on our cook to order breakfast and evening reception. So glad you were able to take advantage of these great amenities and we hope to see you back soon.

All the best!

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Reviewed 4 March 2014

We were visiting friends and family and stayed in San Luis Obispo for two days. The Embassy Suites is located near a freeway exit and shopping center and was convenient for visiting the local area including Pismo Beach and Morro Bay.

The staff were very friendly and accommodating. We had a quiet suite on the fourth floor. The hotel offers a free breakfast. We would usually grab a cup of coffee and a roll before meeting our friends or sightseeing. If you want a full breakfast it looked fine and again the breakfast staff was friendly and helpful.

There are several good restaurants located within walking distance and the area is safe and secure. My wife even found some time for a quick shopping stop at one of the local stores. I would recommend this hotel for a relatively inexpensive stay and a quiet environment yet centrally located to the San Luis area.

Room Tip: I have found if you ask.. most people are very accommodating to help you find the room most suited f...
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  • Stayed: February 2014, travelled as a couple
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Thank EdR2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMrgEmbassy, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this reviewResponded 28 March 2014

Dear EdR2;

Thank you for your recent visit to Embassy Suites San Luis Obispo. So very glad that you enjoyed the location of our property which, as you mentioned, is conveniently located near the freeway, restaurants and great shopping. We often hear how friendly our staff is and I'm glad you enjoyed them as well. Hope to see you again soon!

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Reviewed 1 March 2014

Great place to stay with a terrific "cooked to order" breakfast and evening happy hour service. Wonderful and helpful staff. I would definitely stay here again. A bit hard to locate.....but worth the effort. Clean, beautiful environment, pleasant stay. All that you could ask for.

  • Stayed: February 2014, travelled with friends
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Review collected in partnership with Embassy Suites Hotels
Thank Jack S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMrgEmbassy, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this reviewResponded 28 March 2014

Dear Jack S;

Many thanks for taking the time to give us your positive feedback. I was very happy to see that you enjoyed our complimentary cooked to order breakfast, evening reception and that you found our facility clean and beautiful. We look forward to seeing you on your next visit to SLO.

All the best!

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Reviewed 28 February 2014

We have been here in august 2013 so it was an obvious choice. The choice at Breakfast Buffet is exceptional and the Manager Happy Hour just adds to the the entire package.No other hotel chain can beat this offering all included in your room rate. There are others that charge $300-800 per nite and dont even include a bottle of water. So for 4 adults to stay in a suite type room for $154 per nite and have all this included its Stupendous. You also have a great business center at your disposal with a printer. The staff is friendly , the parking easy . Shuttle for Farmers market. The hotel sits in the middle of a shopping center with all kinds of stores from Panera to Dollar to Forever 21 and a full Grocery store. So everything is right there. Its just off the highway for easy on and off access. Perfect stop to stay if you are visiting Hearst Castle

Room Tip: Ground floor for easy access to morning breakfast or wine hour
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  • Stayed: February 2014, travelled with family
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1  Thank Pavlina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMrgEmbassy, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this reviewResponded 28 March 2014

Dear Paulina B;

Wow, sounds like you had a fantastic stay. You hit all the hot buttons that guests enjoy about our hotel and the area, i.e. complimentary cook to order breakfast, evening reception, friendly staff, free parking, convenient location to shopping and our overall value. We appreciate you taking the time to share your feedback and hope to see you back very soon. All the best!

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Reviewed 28 February 2014 via mobile

A lovely little hotel but difficult to find with its street address. Turns out it is buried at the back of a shopping center. Once you find it however it is a quiet location and a good value. I would be happy to stay again if the chance occurs.

  • Stayed: February 2014
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Thank William R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMrgEmbassy, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this reviewResponded 28 March 2014

Dear William R;

Yes, we are nestled at the back end of a shopping center so it can be a little hard find. We have improved our on-line directions which seems to really have helped. Glad you enjoyed your visit and we hope to have you back soon.

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Additional Information about Embassy Suites by Hilton San Luis Obispo

Address: 333 Madonna Rd, San Luis Obispo, CA 93405-6506
Phone Number:
Region: United States > California > San Luis Obispo County > San Luis Obispo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in San Luis Obispo
#6 Business Hotel in San Luis Obispo
Price Range: £108 - £240 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton San Luis Obispo 3*
Number of rooms: 195
Official Description (provided by the hotel):
Located near SLO Wine country and gorgeous beaches, this hotel is perfect for your San Luis Obispo vacation! All guests receive complimentary breakfast and cocktails & snacks at the nightly evening reception and spacious, two-room suites. The hotel offers a shuttle to the famous SLO Farmer's market for $4 round-trip every Thursday night. The on-site restaurant, Greenhouse Grill and Cafe, offers delicious Californian cuisine. Enjoy an indoor pool, 24-hour business center, 24-hour fitness center and high speed Internet access (charge included). Embassy Suites San Luis Obispo is 100% non-smoking and a $300 fee will be added when smoking in a non-smoking room or suite. This hotel also has a late check-out policy of a half day rate up until 4PM. After 4PM, the late check-out policy becomes a full day rate. ... more   less 
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Also Known As:
Embassy Suites San Luis Obispo Hotel San Luis Obispo
San Luis Obispo Embassy Suites

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