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“Outrageously expensive motel - avoid the restaurant”
Review of Madonna Inn

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Madonna Inn
Ranked #6 of 32 Hotels in San Luis Obispo
Certificate of Excellence
Reviewed 18 May 2009

We stayed here for one night on our honeymoon - a night we regret! We stayed in the Old World suite, which was impressive. Waterfall shower and sink and large fireplace gave a great first impression, as did the complimentary "champagne" left for our honemoon. We were put in the wrong suite to stay with our one-year old however, as the rock floor was not very soft for her to land on as she learns to walk! The pool area was very nice, but the view was obliterated by the constant drone of the freeway close by.

Our stay was ruined however by our trip to the Gold Rush Steakhouse. This garish restaurant served up VERY average food at extortionate prices, and my poor wife caught food poisoning from the shrimp pasta, which meant she became very accustomed to the toilet in our suite. Not the most romantic part of our honeymoon... On complaining in the morning at check-out, we were told no one else had complained so tough luck, but please take a complimentary postcard of your room!!!

Overall, our stay was a disaster, but even without the restaurant issue, it was still nowhere near worth the $299 + tax we paid for the room. It's a motel with fancy rooms...

  • Stayed: May 2009, travelled with family
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Thank The_Wonk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,367 - 1,373 of 1,702 reviews

Reviewed 13 May 2009

every room is different - we stayed in the jungle rock with a waterfall shower. The pool was very new and warm (stayed in it till 21:30 / 22:00 , then went for a meal which was very ggod and service was also good.
this was once voted top hotel in the world

  • Stayed: September 2008, travelled with family
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Thank CLASSIC_BAINO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2009

The Madonna Inn is all that people say about it. I’m not sure what style the buildings exteriors are supposed to be – fairytale springs to mind. Interior wise – bizarre. I’m sure that you will either love it or hate it, but either way it will be memorable. We had the Highway Suite, almost plain compared to some rooms, with a boulder fireplace, rock shower and balcony. One negative might be all the stairs to carry the luggage up & down. The restaurant is decked out in shocking pink, red and gold with gold cupids hanging from the ceiling and thousands of fairy lights. Even so the food was good and reasonably priced. Don’t miss the waterfall urinal in the gents, even if you are a lady.

  • Stayed: April 2009, travelled as a couple
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2  Thank Golden-mole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2009

I was looking forward to staying here for a night as I figured it would be a fun, if tacky, place to stay. I would say that I was actualy very surprised at the overall quality of the hotel. The pool was actually very nice with 2 seperate, private spas at the top of the property. The room was very clean and well kept (we stayed in the Austrian Suite) and had 2 flatscreens with pay-per-view. The only disappointment was the Steakhouse. The food was anything BUT gourmet, but the atmostphere was nice and I would still recommend that you eat there just because its fun, but dont expect much in the way of sophisticated dining.

  • Stayed: May 2009, travelled as a couple
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Thank FortMason4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2009

i have stayed in the madonna inn many times over a period of 35 years. it has always held a serious spot in my heart for destination hotels, but our last stay convinced me to stay elsewhere, but eat here. our room, the espana, reeked heavily of either mildew or heavily-scented cleanser, but the mixture of the two was very strong and overwhelming. there were stains on the bedspread of both beds, which we automatically removed immediately. we searched everywhere for an internet connection, which we eventually found - a cord hanging from the ceiling near the door of the room, wrapped with a rubber band and a piece of electrical tape to which the words: "internet: $9.95" had been printed. quite surprising, as in order to use it one would have to stand over there holding your laptop - no desk or table nearby, only to get hit with the door whenever anyone used it. the smell of the sulphur springs permeated the bathroom - i guess there's not much one can do about that - but nonetheless, be forewarned.

the coffee shop was quite nice and our breakfast was great - loved the pink sugar, as always. $100 for 2 adults and 2 teenagers is sort of high, would you say? dinner at the steakhouse was wonderful - here the value was seen for the price.

the pool area was recently redone and the kids loved it. the rest of the hotel, as far as rooms go, need surgery SOON! (thin walls, decrepit and peeling furniture, faded drapes and bedspreads long past their prime, old rickety beds, squeaking heard from above all night, freeway noise....i could go on but i will simply pray that the owners take a good hard look and realize this hotel needs some work!)

  • Stayed: April 2009, travelled with family
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1  Thank sanfrann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madonna_Management, Manager at Madonna Inn, responded to this reviewResponded 12 May 2009

We always enjoy reading the candid comments from our guests and take the opportunity to use them as a learning tool. Madonna Inn Resort & Spa recently completed full renovations of rooms including many upgrades such as, new and refurbished furniture, additional can lighting, custom bedspreads and upgraded bathrooms (some with Toto Washlet toilet seats). In addition, the Reservation Office has been renovated and now has a business center. We take great pride in offering superior service in a unique and hospitable environment. We treasure working with our guests to ensure that they are completely satisfied during their stay. If a guest encounters a situation that needs attention, we always recommend that they contact our staff so that we can quickly and efficiently address their concerns. Madonna Inn Resort & Spa offers a variety of amenities to hotel guests including complimentary wireless access in all public areas, state of the art fitness center, European style infinity pool with beach entry, and the 3500 square foot Day Spa.

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Reviewed 9 April 2009

First thing I noticed was a smell of midew in the cave man room. I was charged $50 smoking fee for burning incense(to make the room more livable). Both my wife and I are non smokers. I will never stay again.

  • Stayed: April 2009, travelled as a couple
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4  Thank airmanjack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2009

Stayed here on our way to UCSB. Miserable night due to guest partying. I didn't hear the freeway because my neighbors were so loud. We stayed in the San Francisco room, and someone was having a party next door in the Harvard Square room. They kept standing outside our door and talking loudly at 1:30am. We asked them to quiet down, but they were slow to do so.

When signing in, you have to sign a lengthy list of things that you won't do - such as partying at night. This apparently does not deter people from partying.

I've been wanting to stay here since I first heard about it thirty years ago. I am cured of my desire.

  • Stayed: April 2009, travelled on business
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Thank Jean_on_a_beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Madonna Inn

Address: 100 Madonna Rd, San Luis Obispo, CA 93405-5489
Region: United States > California > San Luis Obispo County > San Luis Obispo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in San Luis Obispo
#6 Family Hotel in San Luis Obispo
Price Range: £101 - £229 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Madonna Inn 3.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Madonna Hotel San Luis Obispo
Madonna Inn San Luis Obispo
Madonna San Luis Obispo

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