After a very shaky first night (the room I reserved was lost due to another guest deciding to extend their stay - I would have expected management to tell them "I'm sorry, this room has been reserved starting today, but we can move you to another room if you wish to extend"), we were moved to our 1 bedroom, king suite, the next day.
Management and staff deserve the highest praise, they truly exemplify outstanding customer service.
Why only a 'very good' rating you ask? On our last full day at the hotel, our room was never cleaned. After attending our sons wedding and being gone ALL day, we came back to find we'd been 'overlooked' somehow. My husband had to walk to the front desk and ask for clean towels. Ugh.
The rest of our party (we had a block of rooms booked) seemed to be very happy overall.
If you book here, stay away from room 101 - it's VERY noisy (right on the main drag). That was our room the first night, and it was miserable.
Overall, I'd recommend this hotel if you're looking for something nice in the area.
Again, management and staff are outstanding!
- Official Description (provided by the hotel):
- The Residence Inn San Diego North San Marcos hotel by Marriott blends stylish modern luxuries like stainless steel appliances and 32-inch flat panel HDTV's, all the comforts you expect for an extended stay. ... more less
- Reservation Options:
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- Also Known As:
- Residence Inn San Diego North/San Marcos Hotel San Marcos