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“Worst service ever!!!!!!”

Espetus Churrascaria
Ranked #10 of 408 Restaurants in San Mateo
Price range: US$50 - US$60
Cuisines: Steakhouse, Brazilian, South American
More restaurant details
Restaurant details
Good for: Groups, Business meetings, Child-friendly
Dining options: Dinner, Lunch, Full Bar, Private Dining, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Dining style: Fine Dining
Cross street: 7th and 8th
San Mateo, California
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“Worst service ever!!!!!!”
Reviewed 27 August 2013

Epic fail!!! They totally ruined our friends' wedding. They had a contract for a private room which was not respected. They were completely uncaring and rude!!! Incredibly unprofessional !! We hopped into cabs and went to the Iron Gate where we enjoyed excellent food and attentive professional service!!! —

Visited August 2013
Helpful?
2 Thank Luna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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95 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Cupertino, California
Level Contributor
168 reviews
126 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
“Overpriced”
Reviewed 26 August 2013

The meats here were deeply gratifying. I especially enjoyed the bacon wrapped steak, and my wife liked the chicken hearts. The beef ribs were superb as well. Also, the sweet and acidic grilled pineapple complemented the proteins quite well.

But, as good as the food was, there's no way that I could have eaten $55 worth.

The service here was terrific. Our servers were extremely attentive and friendly throughout the meal.

But for the exorbitant price, this place would have been the perfect steak house.

Visited August 2013
Helpful?
Thank Gaakin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Bay, CA
1 review
“Meat, meat, and more meat!”
Reviewed 26 August 2013

Came to Espetus for a birthday. Enjoyed the meat variety - chicken a bit dry, though. Salad bar was sufficient. Loved the polenta, cheese bread and fried banana served at the table. Staff was friendly and attentive. Pricey but worth a splurge every once in a while.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Irenie342
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockton Ca
Level Contributor
19 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Second Chance for Espetus...”
Reviewed 31 May 2013

I wrote a review a while ago on the Espetus in San Francisco [not good] and gave the one in San Mateo a try when Dear Husband was REALLY craving "all you can eat meat" and since our favorite Texas De Brazil in Las Vegas was too far we came here. We made reservations for 5:30, but arrived around 5:05 and the seated us right away. Once they verified that we knew how the dinner worked we made our way to the salad bar area. This was really disappointing to me. They had very few options and the ones they did were not very good quality. For instance most churrascaria's have fresh mozzarella marinated in spices and olive oil, there's was just plain mozzarella balls in a bowl. They were dry and lacking any flavor at all. They offered vinegar and oil, but it literally was white kitchen vinegar and maybe low quality olive oil...there really was no taste at all. There was no fresh fruit and the salami consisted of one basic kind, and the prosciutto was extremely dry and had an off taste. I tried the beef "stew" but found the beef to be tough and grizzly. Hubby had the white rice and black bean/meat mixture which he really liked.

returning to the table they had brought a wooden platter of extras, fried polenta, plantains, and some very yummy cheese bread/balls. There was actually something else on the platter but I really don't remember what it was. Next we turned the wheel to green and the meat parade started. They had your typical offerings, chicken hearts, grilled pineapple, chicken breast and sirloin chunks wrapped in bacon, chicken and pork sausage, leg of lamb, beef ribs, flank steak, top sirloin, fillet mignon, parmesan crusted chicken, and my VERY favorite the garlic sirloin which was encrusted in garlic. Super yummy and tender a must for any garlic lover.

Our waiter was attentive but not overly friendly. The Gauchos were always making the rounds and if you said no to a few items they would ask which item you wanted and within a minute or two it would be at your table. The manager of the restaurant was in the thick of things. He was at each table checking on everyone and sincerely cared if you were being taken care of..either that or he was a REALLY good actor LOL. In fact he was bringing a few diet cokes to a table to help out and accidentally spilled one all over his suit and he took it all in stride he finished taking care of the customer first then went and took care of his clothes.

We ended up ordering 2 servings of the Petit gateau for dessert. Hubby and two of our kids LOVED it, but it was super super sweet and CHOCOLATY. I personally didn't care for it, but the ice cream is served on the side in a sugar/cookie shell [sorta like a lacey] and it was great..wish I could just order that next time. We knew how expensive most Churrascarias are so the bill was not a surprise to us. There was 4 of us we all drank only water, had the two desserts and our bill with tax and tip was $310. Hubby and I have already made a future date to return sans kids soon.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank sftnslky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy, California, United States
Level Contributor
10 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Lots of meat...but it comes at price!!!”
Reviewed 19 May 2013 via mobile

Delicious food, and great ambiance but not at all worth $50 per person dinner price. You really have to a lot meat to make it worth your while. Not as big as selection as Fogo De Chao, and much slower service for the price. I would suggest trying it during lunch for half the price, but nothing more.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank LAnce C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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