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“Very good hotel near the airport”

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San Mateo Marriott San Francisco Airport
Ranked #3 of 12 Hotels in San Mateo
Reviewed 19 June 2011

We needed a hotel as a base to overcome jetlag and get arranged upon arriving to the states. This hotel is a very good pick near the airport. Nothing to do within walking distance, and everything is expensive, but this was expected.

  • Stayed: June 2011, travelled with family
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Thank watergrinder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eCommerceCoordinator, General Manager at San Mateo Marriott San Francisco Airport, responded to this reviewResponded 29 June 2011

Dear watergrinder,

Thank you for your feedback on your recent stay with us. We're pleased to be your 'good pick near the airport' and are happy you were comfortable while overcoming your jet lag. Come back and see us again soon!

Regards,
Mark Lewis, General Manager

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598 - 604 of 723 reviews

Reviewed 17 June 2011

This Marriott was an Oasis in the bustle of the SFO corridor. Beautiful facility, comfortabe rooms and a wonderful careing staff. From the moment of check in to check out it was a pleasant experience. If you want to use the well equiped Gym you need to be there before 0530 and after 0700 since it is jammed with healthy young techies working out. Dining room is excellent and the small well stocked snack bar is great for a quick cup of coffee and bagle.

  • Stayed: June 2011, travelled on business
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3  Thank ETJ36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eCommerceCoordinator, General Manager at San Mateo Marriott San Francisco Airport, responded to this reviewResponded 29 June 2011

Dear ETJ36,

It was our pleasure to be your oasis while visiting the SFO area. We can't thank you enough for taking the time to compliment us on our customer service, amenities and accommodations. We appreciate your excellent ratings and hope your business travels bring you back to visit again soon.

Best Regards,
Mark Lewis, General Manager

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Reviewed 13 June 2011

We attended a wedding here and stayed here as well. The service was more deferential than one would expect in a 5-star hotel. The rooms are beautiful and immaculate. Would return there in a heartbeat.

Room Tip: Even the basic room is lovely.
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  • Stayed: May 2011, travelled as a couple
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Thank mowt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eCommerceCoordinator, General Manager at San Mateo Marriott San Francisco Airport, responded to this reviewResponded 22 June 2011

Dear mowt,

We are extremely excited after receiving your review! Thank you for taking the time to give us your valued feedback and lovely compliments on our property. It's wonderful to hear that you would return in a heartbeat; we'll look forward to having you!

Best Regards,
Mark Lewis, General Manager

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Reviewed 13 June 2011

After a couple of tries for an acceptable room, finally got situated. The Manager was very apologetic. First room had curtains the were torn to shreds, and would not close completely. The second smelled like B.O. The third smelled less like B.O., so i stayed.
Furnishings were comtemporary, but were not in stellar shape.
The room was plenty big, and the desk was large, and great for working.
Food in the resturant was hit or miss (i.e. the duck was great, the potatoes and veggies were cold .. clearly plated plated before the duck was cooked, and allowed to sit.
I think I would try elsewhere next time I am in the area

  • Stayed: June 2011, travelled on business
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Thank filigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2011

i booked this hotel for a 1 night stay but I was actually pleased with the experience.

The hotel shuttle took awhile to get to the airport, but unlike some other passengers it didn't skip me twice on a chilly November morning. A 20 minute ride later, we were at the hotel. The super early check-in was no problem and i got a room on one of the higher floors by the elevator. Despite being near the elevator, the noise was not much of an issue with 1-2 instances of drunken business men waiting for the lift.

The hotel check-in staff were professional and efficient. There is a Trader Joe's nearby but I didn't really end up having time to go. The hotel buffet breakfast was only okay - I won't be opting for it again. I was able to get wireless in my room (convenient!) and the beds were soooo comfortable! Bathrooms were huge and clean with both a shower and a tub available. The best part was that everything was kept clean!

I will be back at this hotel again if I have another short layover in SFO.

  • Stayed: November 2010, travelled with friends
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Thank yvrchick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2011

Pros: Nice room, ok area, pool, spa, nice lobby, nice restaurant, close to Hwy 101

Cons: Our room had maintenance issues, restaurant was expensive, parking was expensive, close to Hwy 101. The manager didn't seem to care that the room air didn't work well and the fact an access panel was open in the room.

This hotel definitely caters to the SF airport crowd. Reminds me of a tourist trap. However, other hotels don't seem to be of the same quality for the price.

Room Tip: Ask for rooms away from the lobby/front
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  • Stayed: May 2011, travelled with family
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2  Thank Californiyeah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eCommerceCoordinator, General Manager at San Mateo Marriott San Francisco Airport, responded to this reviewResponded 22 June 2011

Dear Created,

Thank you for taking the time to give us and other travelers your feedback on your experience with us. Please excuse our miscommunication and accept our apologies; we certainly do care and are sorry about the inconvenience in regard to the room air that didn't seem to work well. Thank you for bringing this to our attention. We appreciate your kind remarks on our quality stay at affordable rates. We hope you will choose to stay with us again on our next visit.

Best,
Mark Lewis, General Manager

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Reviewed 3 June 2011

Stayed for Club Volleyball tournament. The beds were wonderful, probably the best bed I have slept in since the 9 tournaments we traveled. The rooms was nice and comfortable. Bathroom was a little small, and the shower clogged but they sent up maintenance who corrected it immediately. The restaurant was good but high prices. Checking in was easy and they brought up our bags fast. Going in and out was through their security "slide room key" gates in the parking lot was kind of a pain but for security was probably safer. Staff was friendly, would recommend it and would stay there again. We did not hear any other sounds from the hallways or other rooms so it was pretty quite which we love.

Room Tip: Try to get a room next to elevators
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  • Stayed: April 2011, travelled with family
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1  Thank AllYearGymRats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eCommerceCoordinator, General Manager at San Mateo Marriott San Francisco Airport, responded to this reviewResponded 22 June 2011

Dear AllYearGymRats,

Thank you for making us your choice in accommodations and for completing the review on our property. We are very excited after reading your review! It's great to hear that our beds are so wonderful. After traveling for 9 tournaments, that's quite a compliment! Thank you for sharing how much you enjoyed your experience with us. We are happy that you would stay with us again and that you recommend our property. Thanks again for your review and ratings!

Best,
Mark Lewis, General Manager

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Additional Information about San Mateo Marriott San Francisco Airport

Address: 1770 S Amphlett Blvd, San Mateo, CA 94402-2708
Region: United States > California > San Mateo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in San Mateo
#4 Family Hotel in San Mateo
Price Range: £113 - £419 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Mateo Marriott San Francisco Airport 4*
Number of rooms: 476
Official Description (provided by the hotel):
Full-service Marriott convenient to San Francisco Airport and Silicon Valley. Deluxe accommodations feature guestrooms and suites. Restaurants, lounge, coffee shop, gift shop, business center, pool and spa, exercise room. Concierge tower rooms with private lounge. 24,000 Square feet of meeting and banquet space. Complimentary Wireless Internet for all Marriott Elite Members. ... more   less 
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Also Known As:
San Mateo Marriott San Francisco Airport Hotel San Mateo
Marriott San Mateo

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