Upon arrival, no place to park to check in - a bus full of Asian flight attendants got off the bus, and the lobby was full. The furniture in the lobby was old and looked dirty, I would not sit on it. We then found out they charge $22 a day for parking, and $12 a day for internet, which we were surprised to find out. We got our room and in my opinion was not as nice as other Marriott Hotels. The bathtub no-slip adhesive was pulled up in the front, hair on the floor, and no fan in the bathroom - so the mirror fogged easily. The bed pillows were a joke 3 tiny pillows for a king size bed and one was so flat it wasn't worth using. We were awoken the first morning (7 am) by a loud noise coming through the wall, sounded like sawing, but we eventually decided it was probably someone trying to unclog a drain as it sounded like metal grinding on metal (probably a snake or such equipment going up and down a drain pipe). This went on for about 10-15 minutes, so we were awake. There isn't a fridge or anything in the room - they did provide you with 2 (glass) drinking glasses wrapped in paper, but I don't like to use those since they really don't get cleaned. But we used them, and sure enough every day they did not get cleaned, nor did the ice bucket get dumped and a fresh liner get left behind - even though the ice had melted. Skimpy on the towels and such - just hard to believe a Marriott would operate like this, they're usually very nice.
- Official Description (provided by the hotel):
- Full-service Marriott convenient to San Francisco Airport and Silicon Valley. Deluxe accommodations feature guestrooms and suites. Restaurants, lounge, coffee shop, gift shop, business center, pool and spa, exercise room. Concierge tower rooms with private lounge. 24,000 Square feet of meeting and banquet space. Complimentary Wireless Internet for all Marriott Elite Members. ... more less
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- Also Known As:
- San Mateo Marriott San Francisco Airport Hotel San Mateo
- Marriott San Mateo