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“Good service -- clean fresh room”

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Holiday Inn San Mateo-San Francisco SFO
Ranked #5 of 12 Hotels in San Mateo
GreenLeadersBronze level
Marathon, NY
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Good service -- clean fresh room”
Reviewed 30 January 2012

Right off the the freeway this budget friendly hotel offers clean fresh rooms and a very pleasant hotel staff. Not a luxury property but the rooms were large and spacious. No free breakfast. It would have been nice to have a coffee bar in the lobby as there isn't a Starbucks nearby. Will stay here again when I'm in the city for business.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Weezy341
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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280 reviews from our community

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64
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110
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
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English first
Auckland Region, New Zealand
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 January 2012

The Holiday Inn San Mateo more than fullfulled our expectations. From the moment we arrived 12.30pm and check in was 3pm but not a problem they happily checked us in early and up graded our room. And what a great room, we were given a large room. It was quite and the beds were very comfortable with nice linens. Very big bathroom.
The things we liked the most was free internet and parking.
Breakfast was great and all the staff throughout the hotel were very pleasant and helpfull.
We would recommend this hotel to anyone as a great place to stay and great value for money and if in San Fran again we would definitly stay here.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anthony G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woodmere, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 January 2012

It was a long start and a long flight. Robert greeted me with enthusiasm and impecable service.
Made sure I had an incredible room and really the energy and warmth from the start is making this selection of a fine Hotel very rewarding. Thanks HI Staff, it is always hard being away from home, your commitment truly helps.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hal K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 31 December 2011

Very nice choice, Great little restaurant in the hotel with good breakfast and service. Rooms large with nice beds and nice staff. This was so much better than the Marriott we checked out of because of poor service. Better service all around.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank tomriggs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 November 2011

I stayed here for a week and have got no complaints. I was pleasantly surprised by the staffs eagerness to help and when I decided to eat on the premise, the room-service was prompt, friendly, and the food was great too! Rema, the sales coordinator, was a life-saver when I went out to my rental car and my battery was dead-- she provided me with her own jumper cables, and helped me for 45 minutes to get my car going! Cant express how much I enjoyed my stay, it was great and everyone was very accommodating to my requests. The hotel was tidy and clean and I highly recommend the sauna!

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank AdamLaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wheeling, WV
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 November 2011

In previous reviews, there was expressed concern about the shuttle service of this hotel (apparently they had used a cab for this service). This week, I used the van from this hotel 2x each day to go to SFO to catch the BART into and out of the city. Thus, I could be close to the airport, save money for my organization, and still not need a car and get into the city daily. The staff at the hotel and operating the van were very supportive and warm. While the hotel is somewhat isolated, this service makes it very accessible. Also, one morning I had breakfast at the hotel and the food and the service staff were both very good.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Castle Rock, Colorado
Level Contributor
194 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 14 November 2011

Clean, neat and well maintained. Large rooms, updated and comfortable.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mas4467
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn San Mateo-San Francisco SFO

Property: Holiday Inn San Mateo-San Francisco SFO
Address: 330 N Bayshore Blvd, San Mateo, CA 94401-1235
Phone Number:
Region: United States > California > San Mateo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in San Mateo
#3 Family Hotel in San Mateo
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn San Mateo-San Francisco SFO 3*
Number of rooms: 110
Official Description (provided by the hotel):
The Holiday Inn & Suites San Mateo / San Francisco SFO is the newest and most modern hotel in the area. Conveniently located off US-101, we are situated among fine dining, world-renowned attractions, endless shopping possibilities and vast business opportunities. Our prime location places you within minutes from the San Francisco International Airport, Downtown San Francisco, Golden Gate Park, Monster Park, San Mateo Expo Center, Downtown San Mateo, AT&T Park, Half Moon Bay, East Bay, Pier 39, Alcatraz, Fisherman's Warf, Hillsdale Mall, Pacifica Beach, Golden Gate Bridge and is a short drive from Napa and Sonoma Valley which hosts some of the finest vineyards in the world. ... more   less 
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Also Known As:
Holiday Inn San Mateo-San Francisco Sfo Hotel San Mateo
Quality Inn San Mateo
San Mateo Quality Inn

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