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“Does the job for a long stay motel” 4 of 5 bubbles
Review of Howard Johnson Express San Mateo

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Howard Johnson Express San Mateo
Ranked #6 of 12 Hotels in San Mateo
Chandigarh, India
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Does the job for a long stay motel”
4 of 5 bubbles Reviewed 10 October 2012

Stayed at this hotel for 45 days in Spring 2012. The rooms are nice with all modern amenities. The staff is really friendly. Rooms are cleaned everyday. Very good breakfast with bagels, coffee and fruit. The pool was non operational most of the time. Superb location with the Caltrain station within a 10 min walk, Downtown San Mateo 15 min walk, Safeway (5 min walk).

Some of the rooms lack privacy as they directly face the main road (El Camino Real).

  • Stayed March 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mohitg1580
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HowardJohnsonSanMate, Director of Sales at Howard Johnson Express San Mateo, responded to this review, 17 October 2012
Dear mohitg1580,

Thank you for taking the time out for writing about us. We are glad that you liked our hotel and your stay was nice. We are sorry the pool was not open when you stayed with us but we have taken care of it. The next time you come you can certainly take a dip in the pool. Just for your information, we are only 15 minutes away from San Francisco International Airport and if you ever happen to attend any conference at San Mateo Event Center we are only 5 minutes away.
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244 reviews from our community

Traveller rating
    57
    67
    53
    37
    30
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (29)
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English first
Australia
1 review
4 of 5 bubbles Reviewed 29 September 2012

This is an old-style motel with external corridors so that you enter your room directly from the car park, which means no privacy with curtains open. However, it has been well modernised. I booked a recently renovated room, which was very comfortable and well presented but I don't know what other rooms are like.

Car park was full, got last space, which means when full you may have to park around the corner.

The free breakfast is really only a snack but there are lots of options within a short drive.

Very good access to Silicon Valley offices near Redwood City etc and also pretty close to SFO International airport.

  • Stayed September 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Howard Johnson

Helpful?
Thank MARK R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
INMAN
1 review
4 of 5 bubbles Reviewed 27 September 2012

The hotel was convenient to the Doctors office I was going to visit. Restaurants are close by. The hotel is an older hotel and not luxury, but for the price, location and room it was just what I needed. The room had a hair dryer, microwave, refrigerator, coffee maker, heat/cool conditioner, closet space, the room was nice. The TV had many stations to watch. I was very pleased, and will use this hotel in the future, (when I return in Dec.) I'm sure it is not the safest place or nicest place, but for the price and location, it worked out perfect for me.

  • Stayed September 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Howard Johnson

Helpful?
Thank KRISTEN H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
118 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 bubbles Reviewed 7 September 2012

One look at the exterior and you can tell this hotel has been around for awhile. Many of the rooms' interior features have been updated during what appears to be a recent renovation. The outlets, air conditioning/heating units, nightstands, and desks have not been, however. The stand-up shower in the bathroom was a bit short for my height (6'2") with little room to move (heaven forbid you drop the soap). Parking is tight--small, tightly packed spaces with little room to maneuver, but at least it was off the street and surrounded by the hotel's U-shaped buildings for added safety. Check-out is at 11AM. Be careful if asking to extend it. You might get your head bit off.

  • Stayed September 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank travelitis9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mendota Heights
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 29 August 2012

This was exactly what we were looking for in a hotel. Friendly helpful staff, convenient location to our family in the area and easy to find. Free parking and Internet. Clean. We were very pleased with our choice. We searched online quite awhile for hotels in this area before booking. This hotel was clearly the best choice considering cost and services.

  • Stayed August 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lois P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HowardJohnsonSanMate, Director of Sales at Howard Johnson Express San Mateo, responded to this review, 6 September 2012
Dear Lois P,

Thank you very much for taking the time to write about us. We are very happy that you liked us and your stay was convenient and comfortable. Free parking and our hassle-free internet connection is liked by many of our guests like you. We will pass on your compliments to our dedicated staff who make every stay a pleasant stay. We look forward to seeing you again at our hotel soon.

Management,
Howard Johnson Express Inn- San Mateo, CA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 August 2012

Very friendly and serviceminded staff. Clean sheets and free toiletries all the time, very comfortable beds. Very adequate breakfast for this pricelevel, but few tables in the reception where breakfast is served. Wifi workied well also on iphones/ipad. Refrigerator and microwaveoven in all rooms. Highly recommended, will stay there again!

Stayed August 2012, travelled with family
Helpful?
1 Thank Tommy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HowardJohnsonSanMate, Director of Sales at Howard Johnson Express San Mateo, responded to this review, 6 September 2012
Dear Tommy V,

Thanks so much for taking the time out to write about us. We are glad that you liked our friendly service, we try our best to put a smile on every guests' face that walks into our door. Our hard working staff makes this possible everyday, reviews like your's appreciate their work and keep them motivated. Thank you. We will try to add more breakfast tables and make the lobby more spacious. We are happy you made the right choice, we look forward to seeing you again at hotel soon.

Management,
Howard Johnson Express Inn- San Mateo, CA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Papillion, NE
1 review
3 of 5 bubbles Reviewed 16 July 2012

When we walked in the lobby we were greeted by one of the friendliest staff. Trisha was very helpful and offered to print our boarding passes for us. It wasn't the best, but it was a place to stay with a reasonable price. Having restaurants nearby made our stay better. Nothing spectacular about the room. The building is old and in need renovation. The place was easy to find and central to what we wanted to do. Room had a small microwave, refrigerator, and coffee maker. We didnt bother with the continental breakfast.

  • Stayed July 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sandy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HowardJohnsonSanMate, Director of Sales at Howard Johnson Express San Mateo, responded to this review, 6 September 2012
Dear Sandy D,

Thanks for taking the time out to write about us. Trisha is one of our best Front Desk personnel, she makes sure that everything is okay for the guests' stay.

Many of our guests such as you like the fact that we are centrally located and there are several restaurants nearby. We appreciate your feedback, we will try to make our rooms more welcoming the next time you stay with us. Please enjoy our complimentary continental breakfast on your next visit to our hotel. We look forward to seeing you again.

Management,
Howard Johnson Express Inn- San Mateo, CA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Howard Johnson Express San Mateo

Property: Howard Johnson Express San Mateo
Address: 2110 South El Camino Real, San Mateo, CA 94403
Phone Number:
Region: United States > California > San Mateo
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 12 Hotels in San Mateo
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Howard Johnson Express San Mateo 2*
Number of rooms: 57
Official Description (provided by the hotel):
Located in the beautiful city of San Mateo, we pride ourselves of the charming décor and comfortable amenities of our hotel. We aspire to give you the best quality service and make your stay memorable. Situated among fine dining, renowned attractions, endless shopping possibilities and vast business opportunities, we are certain you will enjoy your stay hassle-free.We are located within minutes from the San Francisco International Airport, Downtown San Francisco, Golden Gate Park, Monster Park, San Mateo Expo Center, Downtown San Mateo, AT&T Park, Half Moon Bay, Oakland, Berkeley, Daly City, Pier 39, Alcatrez, Fisherman’s Warf, Hillsdale Mall, Pacifica Beach, Golden Gate Bridge and we are a short drive away from Napa and Sonoma Valley which host some of the finest vineyards in the world.We are in close proximity to Oracle, Yahoo, Google, Mills Peninsula Medical Center, Virgin America, NASA, United Airlines, Stanford University, Canada College, and minutes from Silicon Valley which comforts our business travelers. Our explorer travelers will appreciate landmarks & historical buildings around the area like Coyote Point Park, Eugene A. Doran Memorial Bridge, De Anza Expedition Camp, Courthouse Square, Father Junipero Serra Statue, Devil's Slide Historical Landmark/ Viewpoint, Ralph D. Percival Memorial Vista Point. ... more   less 
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Also Known As:
Howard Johnson Express Inn - San Mateo Hotel San Mateo
Howard Johnson San Mateo
San Mateo Howard Johnson

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