We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Under construction - Wait until it is over then it will be great” 2 of 5 bubbles
Review of Hilton Garden Inn San Mateo

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Hilton Garden Inn San Mateo
Ranked #1 of 12 Hotels in San Mateo
Certificate of Excellence
San Francisco, California
Level Contributor
177 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Under construction - Wait until it is over then it will be great”
2 of 5 bubbles Reviewed 31 May 2014

The hotel is in the final stages of renovation so make sure you ask if this is under construction before you choose to stay there.
Once it is done it will be a really great value. It is far from the airport but ideal if you are working with the biotech industry.

Room Tip: Wait until the construction is done to stay here.
See more room tips
  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Julia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dghudson, General Manager at Hilton Garden Inn San Mateo, responded to this review, 2 June 2014
***Renovation Update***
The lobby is 90% done. Guest rooms will be finished in July. Any noisy work is going on between 8am-5pm. If you would like to get more detailed information then please don't hesitate to contact me directly. Thank you for your patience while we make improvements to the hotel.

Derek Hudson
General Manager
(650) 356-6107
Derek.Hudson@Hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

565 reviews from our community

Traveller rating
    290
    193
    52
    20
    10
See reviews for
141
101
48
227
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Pleasant Hill, United States
1 review
2 of 5 bubbles Reviewed 29 May 2014

This hotel is relatively close to the San Mateo Event Center but it is oddly located in an industrial park. It was being renovated so it was a mess and and the renovation didn't look like it was going to help much. The pool was non-existent and the TV wouldn't change channels. We hung out with friends at their hotel in Half Moon Bay and were so disappointed we had to return to our underwhelming accommodations.

  • Stayed May 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jennifer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dghudson, General Manager at Hilton Garden Inn San Mateo, responded to this review, 2 June 2014
Thank you for your feedback. I'm sorry you could not find our pool. It has been open the entire time during our renovation. We keep the outdoor pool and Jacuzzi heated year round.

Please reconsider us the next time you come to San Mateo. You missed out on all the shopping that is walking distance from the hotel in our quiet location. We are also getting lots of positive comments about our new look. Contact me directly and I'll make sure your next stay is in one of our newly renovated rooms.

Derek Hudson
General Manager
(650) 356-6107
Derek.Hudson@Hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Mateo, United States
1 review
5 of 5 bubbles Reviewed 22 May 2014

A hidden gem in Silicon Valley, the staff makes the experience. Particularly Elias, who works the breakfast shift and will welcome you as if he'd been awaiting your arrival. The warmth of the staff, from front desk to restaurant to chamberpeople really differentiates this from just another Hilton Garden Inn.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Constance M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Hague, The Netherlands
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 20 May 2014 via mobile

We stayed here because we wanted a comfortable hotel close to the San Mateo Event Center. Arriving the day before the Maker Faire it was a perfect place to overcome our jetlag. Renovation on the lobby were just finished (nice!) and we got a great newly renovated King room on the 7th floor. Very quiet and roomy. Fast elevators. Staff is very pleasant and welcoming. Food at the restaurant is average. Breakfast cooked to order is good. Added bonus was the free shuttle to the Maker Faire. We'd be happy to stay here again.

Stayed May 2014, travelled as a couple
Helpful?
Thank LePiaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atascadero, United States
1 review
4 of 5 bubbles Reviewed 18 May 2014

We stayed here before and it was a great experience, but they are now remodeling and it was noisy in the morning. It is a good value for the weekend price and I hope that they finish the remodel soon.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Babette D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beijing, China
Level Contributor
3 reviews
3 hotel reviews
3 of 5 bubbles Reviewed 12 May 2014

Next time, I would like to choose the Hyatt one at Burlinggame. The breakfast is OK but not as good as Hyatt. In addition, the TV was no signal. Because that I only stayed for 1 night. So I didn't ask the hotel to repair it for me.

  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Xqcao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 5 May 2014

We arrived at about 11:00pm and we were greeted by a smiling young lady. Since it was too late, the restaurant in the Hotel as well as the Room Service were already closed. With her assistance, we were able to find a restaurant that was still open (that late) and had our late dinner.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Myrna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near San Mateo
2.5 mi away
BEST WESTERN Coyote Point Inn
1.2 mi away
San Mateo Marriott San Francisco Airport
2.4 mi away
Holiday Inn San Mateo-San Francisco SFO
Show Prices
Show Prices
Show Prices
4.1 mi away
Hilton Garden Inn San Francisco Airport / Burlingame
0.5 mi away
Residence Inn San Francisco Airport/San Mateo
5.5 mi away
San Francisco Airport Marriott Waterfront
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn San Mateo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn San Mateo

Property: Hilton Garden Inn San Mateo
Address: 2000 Bridgepoint Circle, San Mateo, CA 94404
Phone Number:
Region: United States > California > San Mateo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in San Mateo
#1 Family Hotel in San Mateo
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn San Mateo 3*
Number of rooms: 158
Official Description (provided by the hotel):
The Hilton Garden Inn San Mateo is just 6 miles from San Francisco International Airport via complimentary shuttle, and offers complimentary high-speed internet access, fitness center and pool. All rooms feature adjustable mattresses, flat screen TVs, refrigerator, microwave, hair dryer, iron and full size board. The hotel is across the street from an outdoor mall and 30 minutes from downtown San Francisco and the Pacific Ocean. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travel Republic (UK), Hilton Hotels Direct and Odigeo so you can book your Hilton Garden Inn San Mateo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn San Mateo Hotel San Mateo
Hilton San Mateo

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing