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“Excellent Choice for Staying in the Bay Area” 4 of 5 bubbles
Review of Los Prados Hotel

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Los Prados Hotel
Ranked #7 of 12 Hotels in San Mateo
San Francisco, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent Choice for Staying in the Bay Area”
4 of 5 bubbles Reviewed 9 August 2014

In the summertime, it is difficult to find descent rooms near San Francisco without paying under $200 a night. We booked this room last minute and did not expect much. However, this place turned into an unexpected pleasure because it had a staff that took pride in their work and the rooms were up to par with Best Western standards. I was also surprised by how comfortable the beds were as I never expect hotel beds to be as comfortable as my own. If I ever need a room in this area again, I will definitely would stay here again.

  • Stayed August 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Skye C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arni B, Manager at Los Prados Hotel, responded to this review, 11 August 2014
Dear Skye C:

We are glad to hear your very kind comments. We want to give our best customer care as Best Western International promise. We value you as a loyal guests and I am enviting you to come back with us when you are visiting San Francisco. We are centrally located between San Francisco and San Jose silicon valley.

Sincerely,
Arni B., CFDM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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152 reviews from our community

Traveller rating
    38
    45
    33
    20
    16
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Citrus Heights, United States
2 reviews
5 of 5 bubbles Reviewed 25 July 2014

We had a family member who was in an emergency situation and hospitalized down the street. At 4:30am we decided to find a hotel close by just to sleep for a few hours. Los Prados Inn was incredibly accommodating during this stressful time.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Kimberly N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arni B, Manager at Los Prados Hotel, responded to this review, 11 August 2014
Dear Kimberly N:

Its is our pleasure to make your stay as comfortable as possible. We strive hard to give you above and beyond kind of service.

Sincerely,
Arni B., CFDM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
3 of 5 bubbles Reviewed 1 July 2014

Attempted to use the lobby computer to access and print some items. Was frustrated by the very slow speed and the need to reaccess the site numerous times. Very disapointing along with no local maps. Note this area have very few through streets due to highway 101 cutting through the middle of it. It would be a good idea to give nonlocals some idea of the area.

  • Stayed June 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank 736billyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arni B, Manager at Los Prados Hotel, responded to this review, 8 July 2014
Dear Guest:

Sorry for the inconvenience you experienced during your stay. We have checked our internet system and all is well. We will take your suggestion into consideration. Rest assured that we are here to help you and provide you with the best customer service.

Sincerely,
Arni B.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oroville Calif
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 23 June 2014

excellent all around service friendly staff Great Breakfast friendly one of the girls even made my waffle'' Traveling with a husband who has a hard time getting around makes it interesting for travel.. The front desk changed our room to ground floor, to front of hotel and excellent in front of the room parking. all around greatest services . Will be traveling to San Mateo more and will be staying only at this hotel.. Many thanks for making my trip a good one.. a room on the ground floor, near front of building for Even making my waffle'' What can I say.. We will be back'''

  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Betty D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arni B, Manager at Los Prados Hotel, responded to this review, 8 July 2014
Hi Ms. Betty D:

What a pleasant review! We are delighted to serve you with utmost care. Come back and see us soon!.

Sincerely,
Arni B.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
el monte, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 21 June 2014

A nice place for an overnight stay. The location wasn't the greatest, our view outside the window was the loading dock of the strip mall. The hotel itself was behind the strip mall and a Denny's right next to the freeway. The rooms though were clean, quiet and large with a microwave and mini fridge. The beds were comfortable, overall I have no complaints about our rooms. The hall way lacked A/C and was hot but overall it was a nice hotel.

  • Stayed June 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arni B, Manager at Los Prados Hotel, responded to this review, 24 June 2014
Hi John T:

Thank you so much for staying with us. We are here to give you the best service. Looking forward to see you again.


Sincerely,
Arni B.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sacramento, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 June 2014

Very spacious, very large comfortable room. Breakfast was good, but it used to be great. I miss the breakfast burritos that they used to have. This time breakfast was good, but ordinary. Best hotel in area.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank cocotuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arni B, Manager at Los Prados Hotel, responded to this review, 18 June 2014
Dear Cocotuff:

Thank you for your kind comments. Im not sure if you are referring to this property because we never served burrito.

We, as the Best Western International thank you for your loyalty to the brand. Hope to serve you when you are in the San Francisco bayarea.

Sincerely,
Arni B.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Mateo/Los Prados, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 16 June 2014

We stayed here because they allowed us to park our car for an extended amount of time compared to 7 to 14 nights and were happy with the results. The shuttle was punctual and very helpful. The only thing that was a slight problem was not having an elevator and hauling our luggage up the steps. We ate at a sushi place around the corner that was delicious.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Shellie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arni B, Manager at Los Prados Hotel, responded to this review, 18 June 2014
Dear Shellie L:

We are glad to make your trip easy as possible. We are always here to serve you. Looking forward to see you again.

Arni B.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Los Prados Hotel

Property: Los Prados Hotel
Address: 2940 S Norfolk St, San Francisco's International Airport Area, San Mateo, CA 94403-2018 (Formerly Best Western)
Region: United States > California > San Mateo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #7 of 12 Hotels in San Mateo
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Los Prados Hotel 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
Hotel San Mateo Los Prados Inn San Mateo, CA - Los Prados Hotel - San Francisco Airport - Los Prados Hotel Silicon Valley ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Odigeo, Expedia, Hotels.com, Priceline and Agoda so you can book your Los Prados Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western San Mateo
San Mateo Best Western

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