We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great food”
Review of Napoli

Napoli
Ranked #81 of 247 Restaurants in San Rafael
Restaurant details
Reviewed 8 March 2014 via mobile

Perfect Italian cuisine. Small, but good. Pizza is very fresh. Service is Italian like and good. Perfect for families with kids.

Thank Sreinecke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (18)
Traveller rating
Traveller type
Time of year
Language

12 - 16 of 18 reviews

Reviewed 18 February 2014

In town on business, dining solo on a Monday night. Not a lot of choices in this town, but Napoli looked like a viable option. Good sign, owner is really Italian. Small place, short on true ambiance but quaint and clean with really nice staff.

Not packed, but fairly busy. They placed me at a table for four, even though an empty two seater is one table over. Of course, a party of 6 comes in and they ask me to move. A good sign of what's on store for me.

Order taken rather quickly and soup brought out pronto. Butter placed on table, but no bread. Had to ask for the bread and it took another 15 minutes for it to be provided even though I could see it waiting on the counter. Fresh, house made cavatelli with pesto was delicious @ $12 - plus it was a large portion. Unfortunately a big, too big, gap between soup and main course being served. Glass of house red doable for quality and priced decently at $6.50.

Had to flag the waitress down for another glass of wine ... and then waited 10 minutes. Finally had to remind her which resulted in the wine being brought immediately. Ordered cannoli ($4) for dessert as I was told it was the only house-made dessert. Never been a fan of cannoli, but I'm always hopeful. Didn't like it this time either, but that's no fault of the nice folks at Napoli.

Also ordered a small pepperoni pizza @ 9.95 to go (lunch tomorrow, yum!), so no verdict on that yet.

I'm rating Napoli as "very good" based on the food only, because (and especially considering the price) it really was that good. Service on its own is poor, which is too bad. The place was busy and only one server. Don't think the poor service was due to the number of tables ... this gal just seemed overwhelmed and not organized at all. Kitchen staff was even frustrated at her passing back and forth without picking up orders that were ready.

    • Value
    • Atmosphere
    • Service
    • Food
Thank DandLtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2014

You might not think this place had good food by looking at it, but the pizza had a thin, crispy crust, and the toppings were delicious! I'll be back!

    • Value
    • Atmosphere
    • Service
    • Food
Thank CCAnnie66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2013

While visiting San Rafael we were cruising 4th Street looking for someplace open on a Monday night for dinner. We saw a few places that looked interesting but they had terrible reviews. Napoli is more of a little hole-in-the-wall but it had great reviews and looked like it would hit the spot. The decor is fairly casual "Italian-style"...nothing fancy but clean, quaint, homey...and smelled delicious. All of the food is made from scratch. The breadbasket is full of what look like bagels but are rounds of pizza dough (YUM!!). The minestrone was fantastic! Fresh veggies and shell pasta that was clearly added in after my order because they weren't swollen. The pizza was lovely. My husband had a bowl of some kind of rigatoni boscaiola with sausages and artichoke hearts...enough to take 1/2 home for lunch! We finished off the meal with canoli (homemade there!). YUM. The service was attentive, friendly, and professional. The meals were brought out at the same time (which can be a big annoyance to me because I often order soup and they bring it out immediately because I forget to say that I would like it with the meals...NOT HERE!). Very good timing for everything. I have zero complaints. We will definitely go again when we're in Marin.

    • Value
    • Atmosphere
    • Service
    • Food
Thank ClawMarks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2016
Google Translation

    • Value
    • Service
    • Food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Napoli also viewed

San Rafael, Marin County
San Rafael, Marin County
 
San Rafael, Marin County
San Rafael, Marin County
 
San Rafael, Marin County
 

Been to Napoli? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing