I made my reservation early to make things easier. The reservation was paid for twice and I had to call to have it refunded. When I showed up they told me they couldn't find any proof of a reservation so the girl took my card and said it would be straightened out later, even though I had a copy of the receipt on my phone. They decided to charge my card again and got paid twice for the room a second time.They still haven't given me my money back.
During my stay I barely got any sleep because the heater was extremely loud, it woke me up almost every hour when it turned off and on. Overall this place was a very bad experience for me and it started before I even got there.
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- Also Known As:
- North Bay San Rafael Hotel San Rafael
- North Bay Hotel San Rafael