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Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center
Ranked #2 of 8 Hotels in San Rafael
Certificate of Excellence
GreenLeadersSilver level
Reviewed 7 July 2014

Parking at a hotel in San Francisco can take a serious bite out of your vacation budget. This hotel has free parking, free cooked to order breakfast, and a free happy hour! All big money savers! It is in a great location, about 20 minutes from the Golden Gate Bridge and other attractions. The rooms are a bit smaller than most of the Embassy Suites, but they were clean and quiet in a sold out hotel. The only thing we found lacking was the water pressure and the friendliness of the front desk.

  • Stayed: July 2014, travelled with friends
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Review collected in partnership with Embassy Suites Hotels
Thank Tina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mjdrios, General Manager at Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center, responded to this reviewResponded 19 July 2014

Thank you for your positive recommendation of the Embassy Suites San Rafael. We’re thrilled that our accommodations met your expectations.

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Reviews (1,202)
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740 - 746 of 1,202 reviews

Reviewed 4 July 2014

We stayed 3 nights. Convenient to SF and lots to do in beautiful Marin, it's a great option for families. Lots of breakfast options, a great pool and clean, comfortable rooms at a reasonable price. I particularly appreciate the help from the front desk when we asked to stay an extra night.

  • Stayed: June 2014, travelled with family
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Thank Sue D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mjdrios, General Manager at Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center, responded to this reviewResponded 5 July 2014

Thank you for the positive comments....we're pleased that you enjoyed our breakfast.

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Reviewed 3 July 2014

Hotel is conveniently situated with a friendly front desk staff. One of two elevators was out of service during our three day stay which made wait times very long. Cooked to order omelets was good with minimal wait time even though the breakfast area was always crowded

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank Charles H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mjdrios, General Manager at Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center, responded to this reviewResponded 5 July 2014

We are pleased that you enjoyed your stay!

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Reviewed 2 July 2014

We love staying here because of the location and the fact that we can always get a nice room and a delicious breakfast. The atrium and the fish are relaxing. The rooms are generally clean with adequate supplies. This time, we were given a first floor room with a conference table in the front room. This was despite the fact that we made reservations months in advance. Convenient to the city and to wine and race country. Would recommend.

  • Stayed: June 2014, travelled with family
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1  Thank soxfan333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mjdrios, General Manager at Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center, responded to this reviewResponded 5 July 2014

Thank you for your kind comments...& we're grateful that you enjoyed your stay.

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Reviewed 26 June 2014

we stayed two nights here for family travel and it was a very nice hotel. The typical layout of rooms for embassy, very comfortable and clean. The breakfast is nice, help yourself and also chef prepared if you tell them what you want, however they are not very friendly. We experienced both mornings the chefs were quite unfriendly but I didn't have to deal with them long and the food was fine.

  • Stayed: June 2014, travelled with family
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Thank roadrunner44x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mjdrios, General Manager at Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center, responded to this reviewResponded 28 June 2014

Thank you for your positive comments. We are extremely grateful that you had a good hotel experiance and look forward in being of service in the near future.

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Reviewed 26 June 2014

Have stayed here about 10 times in the last 10 yrs. and it's always fun to return. Great staff and a good location.I would recommend to anyone. Easy access to the Highway and close to all tourist locations

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Thomas P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mjdrios, General Manager at Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center, responded to this reviewResponded 28 June 2014

Thank you for your recommendation of the Embassy Suites San Rafael. We’re thrilled that our accommodations exceeded your expectations. We look forward in being of service in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014 via mobile

I am a Hilton honors member and stay at Hilton properties all the time. This property is up to what I expect from a Hilton property. The last time we attempted to stay here the room was in need of paint and touch up had a funny smell just wasn't up to my Hilton standards and at the time we were on the third floor and there was a basketball girls traveling team all around us when I requested to get another room due to the fact of its appearance and location they were defensive and said they did not have another room to move me too I find that hard to believe I told them the carpet was stained and terrible if you can't find another room we would like to check out. Then they said that I was not going to be a will to get out of it so we checked out anyway. We were in the area and it's been a year so we thought would give it another try requested a high room on the fifth floor and it was much better. The front desk staff was way better then it was the last time. The nightly manger special did not provide much choices of snacks but the bartender and drinks available were excellent. I would definitely give it another try and come back the linens were great the bed was great the room was clean on the fifth floor

Stayed: June 2014, travelled as a couple
3  Thank Travlinwisely
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mjdrios, General Manager at Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center, responded to this reviewResponded 28 June 2014

Thank you for taking the time to share your recent experience at the Embassy Suites San Rafael.

We sincerely apologize for your experience, and we will share your concerns with our staff to ensure that a situation similar to the one you experienced at our restaurant does not occur again.

We look forward in being of service during your next stay.

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Additional Information about Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center

Address: 101 McInnis Pkwy, San Rafael, CA 94903-2773
Phone Number:
Region: United States > California > Marin County > San Rafael
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in San Rafael
Price Range: £135 - £239 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center 3.5*
Number of rooms: 236
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Also Known As:
Embassy Suites Hotel San Rafael - Marin County / San Rafael
Embassy Suites San Rafael
San Rafael Embassy Suites

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