How can the east extended be so opposite from the west location? It was as if we were motel 6 in a ghetto. We just left the Rennisance sports club for 139.00 with amentities, and for 20.00 extra we had all you can eat morning hot buffet or made to go breakfast. Not muffins and fruit. Disappointing! The police were on site upon arrival,although I made the reservation my husband could not check in for us; because " wives leave their husbands and the husband get stuck with the bill", said the clerk, another guest came to the counter as I was checking in and said " don't worry I am not going to complain this time, the hallway smelled like cat urine and a bar, the bed in our room had hairs in the bed upon arrival. The clerk said they don't keep dishes in the room because people steal them and his co worker said it was for sanatization purposes? Confusing and an environment that I knew we made a mistake with. We stayed in the west previously and it was great. Completely different experience. Breakfast included is a joke, a grab and go is not impressive as you select "include breakfast" with reservation. Plus there were fruit flies at the check in counter, which meant something was rotten. Extremely dissatisfied and disappointed to cut our vacation short, because we checked out 5-10 min after we checked in.
- Official Description (provided by the hotel):
- Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more less
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- Also Known As:
- Extended Stayamerica San Ramon
- San Ramon Extended Stay
- Extended Stay San Ramon