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“Great Stay Here”

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Courtyard by Marriott San Ramon
Ranked #3 of 8 Hotels in San Ramon
Phoenix, Arizona
Level Contributor
117 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Great Stay Here”
Reviewed 14 October 2013

Normally for business I would never stay at a Courtyard type hotel, I prefer a full servcie hotel. These guys have changed my mind! The lobby was fantastic, had outlets everywhere so no matter where you sat you could charge your iPad or phone. I usually only stay at a hotel that has a full restaraunt, but the food served at the Courtayrd was simple but tasted great and catered to my needs. There are also 2 restaraunts in the same complex you can go to. Room was updated and nice. Great business hotel. I would recomened for anyone who is in the area for business.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AZTVLR71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanramon1, General Manager at Courtyard by Marriott San Ramon, responded to this review, 22 October 2013
Hello:

Thank you so much for taking time out to review the Courtyard by Marriott - San Ramon. I am so pleased that you enjoyed the "Refreshing Changes" of the Courtyard by Marriott - San Ramon. Marriott has made many changes to the Courtyard brand of hotels, changes that many of our business travelers are pleased with!

Thank you again for sharing your comments. We hope to see you back here again soon.

Linda Robles
General Manager
Courtyard by Marriott - San Ramon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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166 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Detroit, Michigan
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 9 October 2013

Very nice place to stay. Close to the airport, without a long drive to get out of the city. Friendly, helpful staff, soft fluffy towels, the most comfortable bed / pillows. Breakfast was exceptional!! Not only a great varity of choices on the buffet, very tasty too.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle824
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanramon1, General Manager at Courtyard by Marriott San Ramon, responded to this review, 14 October 2013
Hello:

Thank you so much for taking time out to review our Courtyard by Marriott - San Ramon. With our newly renovated rooms, convenient Bistro restaurant, and excellent employees, we do take such pride in our building. I am pleased that you had a pleasant stay.

We hope to see you again soon!

Linda Robles
General Manager
Courtyard by Marriott - San Ramon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ashburn, Virginia
Level Contributor
131 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 6 October 2013 via mobile

Updated Courtyard with more less standard rooms. That is to say, standard issue Marriott: somewhat small yet well-appointed rooms, solid lobby amenities, and a bistro that has a limited (albeit tasty) menu.

The hotel is convenient to the highway, and to many food & convenience shopping options. Bed was comfortable, TV was modern flat-screen, and the bathroom/vanity was clean and appropriate.

In other words, everything by the Marriott playbook.
The real difference-maker in this property was the overwhelming abundance of warm service. Every single staffer I met was engaged, friendly and truly looking to provide an excellent experience. For a regular road-warrior, that REALLY stands out. Nicely done!

Stayed October 2013
Helpful?
Thank BJoelG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanramon1, General Manager at Courtyard by Marriott San Ramon, responded to this review, 14 October 2013
Hello:

Thank you so much for taking time out to recognize our staff here at the Courtyard by Marriott - San Ramon. I will be sure to share your comments with our team, as they try very hard every day to make our guests experience a positive one.

We hope to see you back here again soon!

Linda Robles
General Manager
Courtyard by Marriott - San Ramon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Penang Island, Malaysia
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 October 2013 via mobile

Stayed there for 2 nights due to business trip. Friendly staffs but not the bartender. Big room space and very clean toilet. Had a quality sleep over there. Less choice of breakfast but overalls is good. The place is way far from town so is quite but is very convenient due to there are stores around it.

Stayed October 2013, travelled on business
Helpful?
Thank KazuyaCheang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanramon1, General Manager at Courtyard by Marriott San Ramon, responded to this review, 14 October 2013
Hello:

Thank you so much for your kind review regarding the Courtyard by Marriott - San Ramon. I truly appreciate you taking time out of your schedule to recognize our employees. We all work very hard to make sure each guest experience is a great one. Our associates do take pride in their work as they know how important you are to our success.

I hope that you will find your way back here to San Ramon again someday! Thanks again for the review.

Linda Robles
General Manager
Courtyard by Marriott - San Ramon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 September 2013 via mobile

pros: friendly staff, comfy beds, clean, quiet. good sbacks and breakfast. I really enjoyed the grounds.
cons: small rooms, no jackuzzi, a little over price for simple hotel.
I wish I would had stayed at the Residence Inn, Pleasenton.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelingemi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanramon1, General Manager at Courtyard by Marriott San Ramon, responded to this review, 14 October 2013
Hello:

Thank you so much for taking time out to write a review regarding the Courtyard by Marriott - San Ramon. I am glad that you found our hotel to have such positive "Pros," and I also do understand that a Courtyard may not completely fit all traveler's needs. That is what is so great about Marriott. We have a hotel, such as the Residence Inn, to fit every traveler's need.

I know that you mentioned the Residence Inn - Pleasanton, but we also have a Residence Inn in San Ramon if you have the need to be back in this area again.

I do want to thank you again for your comments and for staying with us. We appreciate it!

Linda Robles
General Manager
Courtyard by Marriott - San Ramon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Retford, United Kingdom
Level Contributor
73 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 19 September 2013

This hotel is certainly one of the most welcoming hotels that I have stayed in for a long time. All the staff, from the manager to the chamber maid, are very friendly and go the extra mile to ensure your stay is pleasant. The amenities available make for a stress free stay and especially the airline check in computer takes a lot of hassle out of getting to the airport. I recommend this hotel and continue to stay there

Room Tip: Request a room in the front of the hotel. The rear is adjacent to the freeway but is adequately soun...
See more room tips
  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cameron E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanramon1, General Manager at Courtyard by Marriott San Ramon, responded to this review, 14 October 2013
Hello:

Thank you very much for taking time out to write a review on the Courtyard by Marriott - San Ramon. We truly appreciate your kind words regarding our hotel and staff. Our team here works very hard to make a difference with our guests, as they know how important you are to our success. We do appreciate you choosing our hotel, and we hope to se you back here again soon!

Linda Robles
General Manager
Courtyard by Marriott - San Ramon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 11 September 2013

All Pros:
Free parking
Friendly, smiling employees (front desk agent, server at bistro, housekeeper)
Sparkling clean room
Paul Mitchell shampoo, conditioner & body lotion
Attractive room design & furnishings
Great lighting and electrical outlet placement
Firm mattress and perfect weight bed coverings
Quiet room facing San Ramon Valley Blvd.
Nice neighborhood, convenient to many shops & restaurants
Can't wait to return. Good job Courtyard!

Room Tip: Ask for room away from the truck delivery area facing the 680 freeway.
See more room tips
  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sanfran10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanramon1, General Manager at Courtyard by Marriott San Ramon, responded to this review, 13 September 2013
Hello:

Thank you so much for taking time out to write such a terrific review regarding the Courtyard by Marriott - San Ramon. I will be sure to share your comments with our entire team, as they truly take so much pride in their jobs everyday. They truly will be pleased to hear that their dedication and efforts have paid off.

Thank you again, and we hope to see you back here again soon!

Linda Robles
General Manager
Courtyard by Marriott - San Ramon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard by Marriott San Ramon

Property: Courtyard by Marriott San Ramon
Address: 18090 San Ramon Valley Blvd, San Ramon, CA 94583-4405
Region: United States > California > San Ramon
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in San Ramon
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard by Marriott San Ramon 3*
Number of rooms: 136
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Travel Republic (UK), Hotels.com, Odigeo, Expedia, Priceline, TripOnline SA, Traveltool, S.L.U., HRS, Evoline ltd, HotelQuickly and Cancelon so you can book your Courtyard by Marriott San Ramon reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott San Ramon Hotel San Ramon
Courtyard San Ramon
San Ramon Courtyard
San Ramon Marriott

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