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“Bad service” 1 of 5 bubbles
Review of Courtyard by Marriott San Ramon

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Courtyard by Marriott San Ramon
Ranked #3 of 8 Hotels in San Ramon
A TripAdvisor Member
“Bad service”
1 of 5 bubbles Reviewed 18 March 2005

Valentine day weekend Feb 2005-
We checked in the hotel at 2 AM, and it took us at least 1 hour to check in. The front desk receptionist treated us with discrimination (our guess is that just because we're asian american). She didn't checked us in because all our credit cards didn't go through (we were trying all of our credit cards), and we even called our credit cards customer service, and they said that my credit cards are just fine. The next guest checked in with his credit card without any problems at all. We complained to the Hotel manager, and she said she will get back to us, but never heard a call from her. This the worst Valentine weekend that we've ever remembered. We will never ever ever go back to this hotel again.

  • Stayed February 2005
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
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1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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161 reviews from our community

Traveller rating
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    31
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Phoenix, Arizona
Level Contributor
177 reviews
148 hotel reviews
common_n_hotel_reviews_1bd8 614 helpful votes
4 of 5 bubbles Reviewed 17 November 2004

I ended up with this hotel as a result of a bid on Priceline. It was a great deal for the price. My room was very quiet, and well equipped. It even came with an iron and ironing board. Physique shampoo was provided as an amenity. My room came with two queen beds. The only fault is that no free continental breakfast was served, as you would expect in similar places (Hampton Inn comes to mind). The room was clean and attractive.

Helpful?
2 Thank maynard7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maui, Hawaii
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 24 May 2004

This CourtYard is decent.
Its a 4 story hotel layout type Courtyard.
The rooms are spartan but functional.
They offer FREE High Speed internet connection in each room.(usually costs 9.95 a day)
My room was bigger than expected.
Its very convinient to 680 and all areas near to San Ramon.
Across the freeway is a Target, Borders and a good italian place < Pasta Pomodoro>
Next to The hotel is a <Marie Callendars> and a <Chevys>...just down the street is a <Applebees>
There is a pool and hot tub..pool is out doors and hottub is indoors.
Free Parking is a plus.
Overall I like this place.

Helpful?
Thank SouthMauiGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
4 of 5 bubbles Reviewed 19 October 2003

This is a newer four story property with a standard hotel layout, rather than the traditional courtyard-in-the-middle. It is adjacent to the busy 680 freeway, and while the rooms are well insulated for sound, sensative people may want to request rooms that do not face the freeway. The breakfast buffet was of slightly higher quality than the CY Pleasanton about five miles away. Good choices for dinner within walking distance.

Helpful?
1 Thank FT_FlyinHawaiian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, CA
Level Contributor
56 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 299 helpful votes
3 of 5 bubbles Reviewed 18 October 2003

Just an average courtyard hotel. Very small room, though. Small television too. They chintzed on the shampoo and soap.

Helpful?
Thank sdjimbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard by Marriott San Ramon

Property: Courtyard by Marriott San Ramon
Address: 18090 San Ramon Valley Blvd, San Ramon, CA 94583
Region: United States > California > San Ramon
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in San Ramon
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard by Marriott San Ramon 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Courtyard By Marriott San Ramon Hotel San Ramon
Courtyard San Ramon
San Ramon Courtyard
San Ramon Marriott

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