Valentine day weekend Feb 2005-
We checked in the hotel at 2 AM, and it took us at least 1 hour to check in. The front desk receptionist treated us with discrimination (our guess is that just because we're asian american). She didn't checked us in because all our credit cards didn't go through (we were trying all of our credit cards), and we even called our credit cards customer service, and they said that my credit cards are just fine. The next guest checked in with his credit card without any problems at all. We complained to the Hotel manager, and she said she will get back to us, but never heard a call from her. This the worst Valentine weekend that we've ever remembered. We will never ever ever go back to this hotel again.
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- Also Known As:
- Courtyard By Marriott San Ramon Hotel San Ramon
- Courtyard San Ramon
- San Ramon Courtyard
- San Ramon Marriott