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“Great Location - Friendly Staff”
Review of San Ramon Marriott

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San Ramon Marriott
Ranked #2 of 8 Hotels in San Ramon
Certificate of Excellence
Reviewed 12 January 2014

This hotel is in a great location within the Bishop Ranch area. It's wooded and does not seem at all to be in the hustle / bustle of the surrounding areas. The staff is all very friendly and welcoming from the minute to check in, the parking attendants, the front desk staff, etc.
Our room faced a wooden area with a great view and was at the end of a very long hall with we had minimal noise from other hotel guests.
The beds are very comfortable and the bathroom amenities and facilities were good as well.

  • Stayed: January 2014, travelled on business
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Thank twosassyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanramongm, General Manager at San Ramon Marriott, responded to this reviewResponded 14 January 2014

Thank you for your wonderful comments about the property and our staff. It is great to hear our guests describe their stay providing valuable feedback. The San Ramon Marriott truly looks forward to serving you again in the future.

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234 - 240 of 382 reviews

Reviewed 9 January 2014

stayed on business and its a good fit for purpose hotel. Rooms are clean and comfortable, wi-fi access and decent sized television. Gym is okay but equipment isn't extensive.
Room service is timely and food/drink options are good. Staff are friendly and helpful and they were really the only commentable as being above expectation for a brand hotel.
I would stay there again for business but it is in the middle of no where, the BART to get into the city is a $20 taxi journey and you have to book. The local shopping mall is soulless and limited so nothing to do locally if you're there for a weekend.

Room Tip: Two room tips, ask for a room away from the freeway, its not overly noisy but the background noise i...
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  • Stayed: November 2013, travelled on business
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1  Thank James A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanramongm, General Manager at San Ramon Marriott, responded to this reviewResponded 14 January 2014

Although our guests are mainly corporate, we do have wineries, golf and an auto museum as delighters for our leisure guests. We look forward to having the pleasure of serving you again.

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Reviewed 9 January 2014

stayed on business and its a good fit for purpose hotel. Rooms are clean and comfortable, wi-fi access and decent sized television. Gym is okay but equipment isn't extensive.
Room service is timely and food/drink options are good. Staff are friendly and helpful and they were really the only commentable as being above expectation for a brand hotel.
I would stay there again for business but it is in the middle of no where, the BART to get into the city is a $20 taxi journey and you have to book. The local shopping mall is soulless and limited so nothing to do locally if you're there for a weekend.

Room Tip: Two room tips, ask for a room away from the freeway, its not overly noisy but the background noise i...
See more room tips
  • Stayed: November 2013, travelled on business
    • Value
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Thank James A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanramongm, General Manager at San Ramon Marriott, responded to this reviewResponded 14 January 2014

Thank you for your kind comments. Although we cater mainly to the corporage segment, we make every attempt to provide a great experience to our leisure guests with wineries and golf nearby. We look forward to having the pleasure of hosting you again.

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Reviewed 4 January 2014

This older Marriott has had a recent very flashy facelift, and looks near-new.

The service at arrival, front desk and restaurant is truly warm and friendly. Restaurant food is very good. Room and restaurant prices are low.

Located at the edges of an office park, the grounds are exceptional--many 40+ year-old redwood trees surround the hotel, and flower plantings are well cared-for.

Parking is about $12.

Room Tip: Higher floors on the lobby side are right up against the redwoods.
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  • Stayed: December 2013, travelled as a couple
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Thank harold b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanramongm, General Manager at San Ramon Marriott, responded to this reviewResponded 14 January 2014

We always enjoy hearing of the things our guests like about the property and hope to always be the preferred hotel in the Tri-Valley area.

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Reviewed 29 December 2013

We were there in November 2013 for a Hula competition. The rooms were clean and quiet (except for a woodpecker at the window, which was actually cute) and the location was super convenient for restaurants (Applebees, La Salsa, Coffee bean & Tea leaf) which are actually within walking distance. The staff was wonderful, so professional and kind. The arm for the parking lot was up all weekend (Halloween weekend) but we were still charged for parking but not the full rate. Overall, a good stay.

  • Stayed: November 2013, travelled on business
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Thank HawaiianChick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanramongm, General Manager at San Ramon Marriott, responded to this reviewResponded 14 January 2014

Thank you for your kind comments. We hope to have the pleasure of serving you again in the future.

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Reviewed 26 December 2013

We eat Christmas dinner there with our 84 yr old mother. Last year was a disaster, w/your remodeling. THIS year, it was like eating in a coffee shop. One other table in restaurant. Server didn't ask if we wanted any beverages. Squash soup was horrible, nutmeg was over used. No one at other table ate it either. I had raviolis..,again, more nutmeg. Dinner very pricey. Steak was the best item. And charging for parking? Seriously..,with elderly parents it's time to go elsewhere

  • Stayed: December 2013
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1  Thank Emmalou01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanramongm, General Manager at San Ramon Marriott, responded to this reviewResponded 14 January 2014

We truly apologize and regret that we failed to meet your expectations. Our hope is that this incident does not preclude you from staying a Marriott property in the future, as we do take pride in the products and services we provide. Please rest assured that our food prices and room rates, etc., are comparable to the properties in Tri-Valley.

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Reviewed 11 December 2013

I stayed here for a weekend during a business trip. The hotel is in a very lovely area, and the rooms were very spacious and clean. The staff was very friendly and helpful. The beds were really comfortable too. I loved the fitness center and the swimming pool. I will definitely stay here again if I'm in the area. Can't wait to go back!

Room Tip: Ask for room facing the swimming pool. They have a lovely view.
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  • Stayed: September 2013, travelled on business
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Thank Megan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanramongm, General Manager at San Ramon Marriott, responded to this reviewResponded 13 December 2013

Thank you for your kind comments. We hope to have the pleasure of serving you again. Wishing you a wonderful Holiday Season.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about San Ramon Marriott

Address: 2600 Bishop Dr, San Ramon, CA 94583-2338
Region: United States > California > Tri-Valley > San Ramon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in San Ramon
Price Range: £105 - £289 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — San Ramon Marriott 3.5*
Number of rooms: 368
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Also Known As:
San Ramon Marriott Hotel San Ramon
Marriott San Ramon

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