I attended a board game convention, DunDraCon, at this hotel over the President's Day weekend. I have gone to lots of conventions over my lifetime, and most of the time the staff tries to stay out of the way, and if you need them they're polite but really sick of people. SO not the case at the San Ramon Marriott. I never opened a door for myself when entering the building- there was always a staff member a few steps ahead of me ready to open the door. There were stations with large water jugs and cups throughout the ballroom areas, and they were ALWAYS full and the water was always nice and cold.
I had lunch in the hotel restaurant on Sunday. They were running some specials for the convention, and also had a really yummy looking full menu. My two friends and I each had an entree, and split a dessert. Our server, Andrea, went above and beyond. She made sure our drinks were always full, made sure we had condiments, and asked several times if we had everything we needed. All with a smile, and some kind words about how she always found the attendees of this convention to be extra nice. She asked questions about the convention and was very enthusiastic. If you stay here, I hope you encounter her, because she is fantastic. I also had the breakfast buffet two days, and everything was yummy. The omelette station had lots of options, the bacon was always full, and most importantly, my coffee cup was never empty.
They also had a cash-only area set up where convention attendees could grab a quick bite or a drink that seemed very well priced and good-quality. When I ducked out of a game around 9pm to grab a quick coffee-and-a-cookie pick-me-up (only $3 total!), the staffer made a point to tell me to keep my cup and I could get a free refill before midnight. Like I said before, I've been to a lot of cons and stayed in a lot of hotels, and that was a first!
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- Also Known As:
- San Ramon Marriott Hotel San Ramon
- Marriott San Ramon