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“Very good”

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Courtyard Santa Ana Orange County
Ranked #5 of 23 Hotels in Santa Ana
Plymouth, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Very good”
Reviewed 2 July 2014 via mobile

The hotel is clean, well kept and has exceptionally friendly staff that always are more than helpful. This is one of thr finest Hiltons that I've stayed in for a while and it is situated directly opposite the airport and an hour from LA. Very good stay.

Stayed July 2014, travelled on business
Helpful?
1 Thank Jonathan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stasia W, Director of Sales at Courtyard Santa Ana Orange County, responded to this review, 18 July 2014
Thank you for taking the time to review our hotel!

We are so glad to hear that you enjoyed your stay and found the hotel to be friendly and well kept. I will be sure to pass your compliments along to the rest of the staff.

We hope to see you back again in the near future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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264 reviews from our community

Traveller rating
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    31
    14
    7
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Spokane Valley
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 June 2014

My boyfriend, his son, and I stayed here a Friday and a Sunday night during a leisure trip to the area. We had a much more pleasant experience on Friday than we did on Sunday. We got a king room with a pull out for his son. With the room on Friday, the sheets were in the pull-out ready to go. Sunday we had to call to tell them we didn't have any bedding. They came quickly but only brought blankets, so I had to have them return with sheets. Then they called about two hours later at 9:45pm to verify we were the room that requested the sheets and that we received them. Good thing we hadn't fallen asleep yet! Other complaints would be that they air conditioning unit was fairly loud and on Sunday night, the overall floor very loud with people in the hall ways. However, the bathrooms are very roomy and the showers were large. There isn't too much for dining around. There is a Starbucks accross the street though. The gals in the bistro were friendly and quick as well. Overall, a decent stay.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank teram13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stasia W, Director of Sales at Courtyard Santa Ana Orange County, responded to this review, 2 July 2014
Thank you for you review and feedback.

We pride ourselves on offering outstanding customer service and we appreciate hearing from our guests when we fall short. I have shared your feedback to our entire team to ensure that we are promptly following up with all of our guest's requests.

Thank you again as your feeback will only help us improve and we hope to have the opportunity of hosting you again in the near future.
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Charlotte, North Carolina
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 22 June 2014

My fiancé and I stayed here on our last night in California. We had a very busy trip this year and waited until the last minute to book our final hotel. We got an amazing deal on a room at this hotel. We really liked our room and it was very convenient location wise for us because it is close to the SNA airport.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Edarke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stasia W, Director of Sales at Courtyard Santa Ana Orange County, responded to this review, 2 July 2014
Thank you for taking the time to review our hotel!

We are glad that you selected the Courtyard by Marriott Santa Ana while visiting Orange County and we hope to see you again very soon.
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Hyderabad, India
Level Contributor
74 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 21 June 2014

I stayed for one night in late November at the Courtyard before flying out from the Santa Ana airport.

The courtyard brand is an excellent value for money proposition with 3 star facilities with nice ambience and clean surrondings.
The hotel has parking fee of $7 per night and the parking area is fairly small and close to the entrance.

The premises are very clean and I really love the ambience of the lobby and the lounge area.

Room. I was on the 3rd floor and the room was of decent nice and very clean. The bath was spacious and gleaming.

There are number of restaurants a short 5 min drive away.

Santa Ana Airport is also 10 mins from the hotel and this hotel is very convenient for a morning flight.

I paid just north of $100 per night and that is quite a decent price for the hotel.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bramgopal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stasia W, Director of Sales at Courtyard Santa Ana Orange County, responded to this review, 2 July 2014
Thank you for your review of the Courtyard by Marriott Santa Ana/Orange County!

We are very glad to hear how much you enjoyed your stay with us and I will be sure to share your comments with the whole team.

We hope to see you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester Hills, Michigan
Level Contributor
96 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 18 June 2014

One of the better hotels in the area (reasonable rates for the area without compromising on amenities). It is super close to the airport without the typical airport noise. John Wayne Airport operates under strict hours of 7AM - 9PM so.... you typically won't have overhead airplanes waking you up. The staff is very customer focused and helpful. Location is near many restaurants (you won't go hungry!). Lots of shopping including full retail and outlet mall. Not too far from the beach as well. I was there for business, but would definitely recommend for a family or vacation stay. Typically, I stay at the full service Marriott in Irvine, but the rates were really high the week of my visit and it was not available for all of the nights I required. This was a fantastic alternative.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LAMMER13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stasia W, Director of Sales at Courtyard Santa Ana Orange County, responded to this review, 2 July 2014
Thank you so much for taking the time to review the Courtyard by Marriott Santa Ana/Orange County!

We are happy to hear that you enjoyed your stay. We are fortunate to be so close to the airport without experiencing airplane noise. Be sure to take advantage of our complimentary shuttle service to and from John Wayne Airport.

I will be sure to share your comments about the friendly service that you experienced with the whole team.

Thanks again and we hope to welcome you back again very soon!
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Riverside, CA
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 17 June 2014

This is hands down one of the best hotels in the area. It is very close to the airport, South Coast Plaza, and the beach. The staff was very friendly and helpful. Thankful for the free wifi! The business center came in handy to print and there was no charge, truly a hotel aimed at customer service. The Paul Mitchell bath products were a nice touch. We stayed here for a wedding in the area and it was perfect for us.

Room Tip: Choose a room on the fourth floor away from the street.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stasia W, Director of Sales at Courtyard Santa Ana Orange County, responded to this review, 2 July 2014
Thank you for taking the time to review the Courtyard by Marriott Santa Ana/Orange County!

We are happy to hear that you enjoyed your stay with us and that you were able to take advantage of some of the attractions near the hotel.

We hope to see you again when your travels bring you to Orange County.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raleigh, North Carolina
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 May 2014

Stayed at three different hotels while traveling to Disneyland and this one is just as on par as the others (Embassy Suites Anaheim North, Doubletree Anaheim Convention Center, and now Courtyard Santa Ana.) If all three charged the exact same price, this hotel would be my last pick. It's not a bad hotel, but the others are better in my opinion.

The hotel was in a great location that is minutes away from a huge shopping mall and plenty of restaurants. It is about 15-20 minutes away from the park which isn't that bad in my opinion. The only issues we had is that we had noisy guests next to us and across the hall who kept letting the door shut on the lock to prevent it from fully closing. Not the hotel's fault, but it just didn't help the experience. One other note I will say is if you get a room facing East MacArthur Blvd, you will get street noise. The street noise doesn't bother me too much, but my girlfriend made mention of it the next day.

Why the last choice of all three? Embassy Suites had way better parking that was also free. Of course, Embassy suites has a separate bedroom/living space and free breakfast.

The Doubletree was closest to the park and although they charged for parking, it seemed like they had way more spaces to accommodate guests.

Room Tip: If you don't like street noise, ask for a room not facing East MacArthur Blvd.
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tramsell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stasia W, Director of Sales at Courtyard Santa Ana Orange County, responded to this review, 9 May 2014
Thank you for choosing to stay with us! We are so glad to hear that you enjoyed your stay while visiting Disneyland. We hope to see you again when you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Santa Ana Orange County

Property: Courtyard Santa Ana Orange County
Address: 8 Macarthur Pl, Santa Ana, CA 92707-5924 (Formerly Courtyard by Marriott Santa Ana John Wayne Airport/Orange County)
Region: United States > California > Orange County > Santa Ana
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Santa Ana
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Santa Ana Orange County 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Courtyard Santa Ana Orange County CA

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