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“La Quinta Santa Ana surprise”

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La Quinta Inn & Suites Orange County Airport
Ranked #10 of 23 Hotels in Santa Ana
Reviewed 15 August 2014

Hotel was comfortable enough but very shabby. The carpet was very worn with an open seam right in front of the door. The upholstered fold out sofa was threadbare. Needless to say there was a somewhat unpleasant odor to the room due to it's level of wear and tear. The outside of the building was dirty, the sign wasn't lighted, and the fountain in front was chipped and empty. The staff were nice and the king bed was very comfortable.

Room Tip: probably need to choose another hotel
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  • Stayed: August 2014, travelled with family
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Thank Barbara L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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312 - 318 of 559 reviews

Reviewed 1 August 2014

I'm sure that it's possible to have a bad experience at any hotel no matter how expensive or how many good reviews it has. What I can say about this hotel is that we've been multiple times and have had good experience's almost every time. I've stayed in brand new, really nice La Quinta's and old nasty ones. This one is older but they seem to keep everything pretty clean and the rooms are pretty modern looking. The service has always been very good and they were quick to help with what few issues we sometimes have had. Pricing always seems to be pretty fair depending on when you go. Personally I never had an issue with smoke smell as others are reporting. I would recommend changing rooms if this happens to you.

Tip: The breakfast area is pretty small and gets crazy especially on weekends and holidays. Go down early if you can and it is in a beautiful little courtyard with heaters if they're needed.

Room Tip: You might want to ask for an outside facing room if you don't want to hear the frolicking in the...
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  • Stayed: May 2014, travelled with family
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2  Thank tconk40554
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014

the hotel is poorly staffed.not maintained.no designated pet rooms.all of the carpets are filthy and smell of animal urine.real ripoff for the price.and the maids just barged in without knocking while I was on the toilet and then got nervous and left the door open.thats just the half of it.hotel is not worth the money.

  • Stayed: July 2014
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Thank member714
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

I stayed at La Quinta Inn for more than a week (partially vacations and partially work) and it is one of the best value for money in Orange County. The location is great (right off the freeway and easy for trips north or to the beach), the hotel very good (my room was big and had great wifi which I needed for work, and the pool/jacuzzi very enjoyable). The free breakfast was very enjoyable and had plenty of choices. I can highly recommend this hotel.

Room Tip: 3rd floor is best
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  • Stayed: July 2014, travelled with family
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1  Thank alain55_1227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2014

I reserved a non-smoking room and late arrival. Arrived past 10 on a Sat. night and was told all that was left was a smoking but could move the next day. On a crowded Sat. night, what option did I have. I did not sleep, woke with a headache. I was supposed to be there 4 nights, checked out that morning. The reservation page says requests are not guaranteed. They should not accept the reservation if they cannot provide it or say something ahead of time. I will not stay at a LaQuinta again or use reservation counter again.

  • Stayed: July 2014, travelled solo
    • Rooms
    • Cleanliness
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Thank DougG271
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2014 via mobile

I have been staying at the Hampton Inn and Suites across the street for 5 years and this trip they were booked full. I thought I would give them a try especially considering that the price was the same. To be kind is was tacky. A mere step above a dive. Stained carpet and furniture, missing grout in the bathroom, thin walls and noisy. I have stayed in some excellent La Quintas' but unfortunately this isn't one of them. Try the Hampton across the street or the Embassy Suites next door or the Holiday Inn around the corner.

Stayed: July 2014
Thank 985georget
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2014

I have stayed at this hotel 5 -6 times for business times and the hotel and staff are great. The hotel is next to the freeway on/off ramps and there are many gas stations and fast food stores available.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with La Quinta
1  Thank Terry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites Orange County Airport

Address: 2721 Hotel Ter, Santa Ana, CA 92705-5603
Phone Number:
Region: United States > California > Orange County > Santa Ana
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 23 Hotels in Santa Ana
Price Range: £65 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Orange County Airport 2.5*
Number of rooms: 183
Reservation Options:
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Also Known As:
La Quinta Inn Santa Ana Hotel Santa Ana
La Quinta Santa Ana
Santa Ana La Quinta
La Quinta Inn & Suites Orange County Airport Santa Ana, CA

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