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“A Southern California gem”

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DoubleTree by Hilton Hotel Santa Ana - Orange County Airport
Ranked #3 of 23 Hotels in Santa Ana
Certificate of Excellence
Reviewed 12 January 2013 via mobile

Originally chose this hotel due to proximity to work location, but based on stay will use for both business and family travel. Has all needs for business: wifi, business center, and restaurant/lounge. Ample parking or airport shuttle. Clean and very comfortable rooms. Excercise center a little small so leave extra time. Pool and spa outside. All in all a good value, plus an awesome staff who make you feel at home.

  • Stayed: January 2013
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1  Thank Jeff T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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981 - 987 of 1,139 reviews

Reviewed 9 January 2013

Hotel has recently been upgraded with updated furnishings and carpeting. Rooms are a very good size. Nice lobby and friendly, professional hotel staff. This was our Disney trip and we got $71 rates..awesome for 4-star like property! We were also upgraded to executive level (with fridge in room) so it's really hard not to give this place a good rating. Proximity to Disneyland via Hwy 55 to 5 commuter lane couldn't be beat. 15 minutes from hotel parking lot to Mickey and Friends lot! One outstanding item for me was the mirror in bathroom. I love that feature! One minor inconvenience..room was a little hot at night, but I didn't bother to tell hotel staff or anything, South Coast Plaza is nearby as well. Little tip for those of you wanting mini van rentals. Check out Airport Van Rental in Costa Mesa. They pick you up in your car, do the paperwork at the nearby office and away you go. Was much cheaper than renting from the airport car rentals. Clean car and professional service.

Room Tip: Ask for room on high floor or NOT facing Macarthur Blvd (not to be confused with MarArthur Place)
See more room tips
  • Stayed: December 2012, travelled with family
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Thank vagaSanFrancisco_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monty C, Director of Sales at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this reviewResponded 11 January 2013

Thank you very much for taking the time to write a Five Star Review about the DoubleTree Santa Ana Airport hotel. We take our job seriously and want all of our guests to have the best experience they can at our property.
*Also, thank you for taking the time to notice our last renovation of our entire lobby which you took the time to write about.
*We have just recently repaired some equipment so that all of the rooms will be cold this next summer, but thank you for mentioning that and we hope to see you again soon!

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Reviewed 8 January 2013

Had the best time of my life.... just chillen..... nailz cars and feeling free.... Had an great time staying and an night on the town didnt stay long to travel to all the places but the dinners were great along with my room mate. The Hotel itself ... perfect if needed anything they were there less then 5 mins of your needs and outside of there was too perfect went for an walk the only thing you did need to travel to the beach but the pool on the roof top made up for all that..

  • Stayed: March 2012, travelled on business
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Thank Ty L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monty C, Director of Sales at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this reviewResponded 9 January 2013

TyL, thank you so much for writing such a wonderful review about our DoubleTree Santa Ana Orange County Airport Hotel. We are pleased that you and your friend had such a great time at our hotel and that you enjoyed our great location and roof top pool. We are very serious about making certain that all of our guests have a superior experience at our property and are pleased that you did!
*Next time you visit, please let me know and I will show you how to get to the beach in only ten minutes from our hotel....Laguna, Newport, Huntington, we are minutes to so many amazing places.

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Reviewed 6 January 2013

We stayed at this hotel for 9 days over New Years. We had two separate reservations due to arriving earlier than we expected and when we checked in, guest services combined the two reservations into one! This allowed us to stay the whole time in the same room at the same rate! Also no checking out and checking back in and getting keys reset! Very helpful! We enjoyed breakfast every morning and it was great! The only issue we had was over the weekend and New Year's Eve, there was only lukewarm water to shower in (not sure if it was because there were so many people showering at the same time or not). Once New Year's was over, we had no problem with hot water. The other possible irritant was that the elevators were very slow. Overall, a great stay and we would definitely stay again!

  • Stayed: January 2013, travelled as a couple
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Thank Travelgirlslife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monty C, Director of Sales at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this reviewResponded 9 January 2013

Hello MM Becker and thank you very much for taking the time to write great review about the DoubleTree Orange County Airport Hotel. We are very serious about taking great care of all of our valued customers and we were pleased to hear that our front desk team was able to help you our with your rooms over New Years.
*Glad you mentioned the hot water because there was a part we immediately replaced to make sure everyone has ample hot water no matter how busy we are.
*We are waiting for you to come and visit us again, just let us know how we can serve you.

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Reviewed 15 November 2012

I recently stayed here for business travel. The front desk was very helpful in arranging transportation and also helpful in holding my luggage as my flight was not until after check out. The room was very comfortable and clean however I was awakened in the night as the room had an adjoining door and I could hear every word of the conversation going on in the adjoining room while I was trying to sleep. I am not sure if they have rooms without adjoining doors, but definitely ask for one if possible. It is the only reason I wouldn't give this hotel a higher rating.

  • Stayed: November 2012, travelled on business
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Thank BrisketJones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monty C, Director of Sales at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this reviewResponded 19 November 2012

Thank you very much for taking time to write a response for the Double Tree by Hilton Orange County Airport Hotel. We are glad that our front desk took such good care of you and that your stay was great. Most of our rooms do no have adjoining rooms, so let us know next time you are traveling on business and we will make certain you get a room that is not adjoining and notify me personally and I will upgrade you next visit as a way of saying thank you for writing a review.

Thank you again and we look forward to your next visit.

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Reviewed 7 November 2012

I stayed here for a few days and brought a large group of people. I found that the front desk staff was not polite and I received complaints from my group. It seems as if since they are in a great location, they don't feel the need to be extra friendly. The room was okay, the manager tried to be helpful, but everything seemed to fall short of my expectations. Aldo, I got a surprise parking fee when I checked out.

  • Stayed: October 2012, travelled on business
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1  Thank Samacat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monty C, Director of Sales at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this reviewResponded 9 November 2012

Thank you very much for your review about the Doubletree by Hilton Santa Ana Orange County Airport Hotel. We appreciate you taking the time to let us know about our desk and eye contact. We will certainly mention this to all of our staff as our goal is to always go above and beyond to help all of our guests as their home away from home. We hope you have the opportunity to visit again and we would love to have you and will make certain your met with a warm greeting and friendly eye contact.

Thank you again for taking the time to post your review.

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Reviewed 5 October 2012

I was here for 3 nights for work and I would stay here again. It was easy to get to the main highways and was easy to get all over S. Orange county. The hotel was clean and nice, Room service was fast and the food was good. The room was larger and clean. Of course the cookies were great. The only issue was parking one of the nights I was there, the lot under the hotel was full and had to park in another lot across from the hotel.

  • Stayed: September 2012, travelled on business
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Thank ebiznapa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monty C, Director of Sales at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this reviewResponded 19 November 2012

Thank you very much for taking the time to write a wonderful review of the DoubleTreeby Hilton Santa Ana Orange County Airport Hotel..We are easy to get to and leave. We pride ourselves on our exceptionally clean rooms which you pointed out and glad you enjoyed our great food..We actually have many guests that return just for our food and famous "Terry". All of our guests get a fresh baked cookie on check in and glad you enjoyed, but we are very sorry for any inconvenience when our first parking was full. We are currently revamping our parking system so even when we are full, it will be easier.

Thank you again and we hope to see you soon at your home away from home!

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Additional Information about DoubleTree by Hilton Hotel Santa Ana - Orange County Airport

Address: 201 E Macarthur Blvd, Santa Ana, CA 92707-5776
Phone Number:
Region: United States > California > Orange County > Santa Ana
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Santa Ana
Price Range: £84 - £160 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Santa Ana - Orange County Airport 3.5*
Number of rooms: 253
Official Description (provided by the hotel):
This Santa Ana hotel is six miles from Newport, Laguna, and Huntington beaches and offers complimentary shuttle between the hotel and John Wayne Airport. South Coast Plaza is only 2 miles away. Take advantage of the cosmopolitan pedestrian area surrounding the hotel. Dine in the plaza's elegant restaurants, and enjoy the valet parking and Concierge service. ... more   less 
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Also Known As:
Doubletree Hotel Santa Ana
Doubletree Santa Ana
Santa Ana Doubletree
DoubleTree By Hilton Hotel Santa Ana - Orange County Airport CA

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