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DoubleTree Club by Hilton Orange County Airport
Ranked #5 of 23 Hotels in Santa Ana
GreenLeadersBronze level
Reviewed 18 August 2013

Stayed for a soccer tournament. Everything was good for the price. The bathroom was a little dirty but I always travel with Clorox wipes and cleaned it up. Breakfast was ok, not a huge fan of the complimentary breakfasts. The staff was very friendly and helpful!

  • Stayed: August 2013, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Tonya L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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699 - 705 of 914 reviews

Reviewed 25 July 2013

Flew into SNA (John Wayne Airport/Orange County, California) for a few days of work and stayed at the Double Tree. The hotel rooms were spacious, clean and reasonable. However, you pay for everything, for example: internet access, parking and breakfast. If you want to be close to the airport it is very convenient.

Room Tip: Get the king size bed room
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  • Stayed: July 2013, travelled on business
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Thank tjbbackdoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2013

We stayed here for three nights last weekend. We were able to check in early. Surprised that both valet and self parking are charged $11 per night, no difference. After checking in and getting to our room, we turned the a/c on and it was very noisy. We got used to it during the stay and it blocked out hall noise. The room was clean and comfortable. The hotel is situated on a little lake. It was fun walking out to the lake to watch the birds!

Good stay. Convenient to the beaches if you have a car and don't mind a 15 minute drive.

Room Tip: I'd suggest a room with a quiet a/c and down the hall away from the elevator.
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  • Stayed: July 2013, travelled with family
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Thank Beasley33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kara K, Manager at DoubleTree Club by Hilton Orange County Airport, responded to this reviewResponded 1 August 2013

Thank you for taking the time to review us on Tripadvisor! We are glad you enjoyed your stay with us and hope you will return in the future. If lucky, we may even have some new baby ducks!


Kara Kellogg
DoubleTree Club By Hilton Orange County Airport
Director of Sales
714-540-9551

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2013

I travel extensively and the staff at this hotel just gets what that means. They are friendly, helpful and always ready to make your stay better. It is clear they understand the frequent business traveler. I woudl assume the same service woudl apply to any individual or family styaing at thier hotel. It is also conviently located to the California highweay system and John Wayne Airport.

  • Stayed: July 2013, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank CentralIllinoisRed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2013

They did a terrible job checking in our team, making excuses and offering nothing to make up for their bad planning. The hotel was overbooked, understaffed and the restaurant closed to accomodate a wedding. Our air conditioner smelled like a burning hair dryer and the shower was motel 6 tile all the way. But we had a charming view of the parking lot to make up for it. Not really.

  • Stayed: July 2013
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Thank lolobugs24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2013 via mobile

Not sure why this is called a club hotel. Service is pretty good, staff is friendly, professional and knowledgable. The rooms are fine, not club quality, but fine. However, I am a diamond member and I expect to at least get a decent if not upgraded room. Instead I get a regular room on the 2nd floor with a spotlight pointed right into it & the cars pulling in are right under the room and are noisy. Really not comfortable for sleeping. But since they were 'full' they could not move me to an acceptable room, and nothing for being placed in a room with constant light. Not so good. Added a photo to show the issue.

  • Stayed: July 2013
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Thank calbearfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2013

Dirty hotel room with stained carpets, hair in the bathroom, broken closet and bathroom doors and outdated air conditioning with loud dirty unit along the window. The elevator was also temporarily broken. Nice staff but that can't make up for an old out-dated building, especially when we saw another one of this brand (DoubleTree by Hilton) down the street. Building needs a major overhaul!

  • Stayed: July 2013, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Erik K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree Club by Hilton Orange County Airport

Address: 7 Hutton Centre Dr, Santa Ana, CA 92707-5794
Phone Number:
Region: United States > California > Orange County > Santa Ana
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Santa Ana
#4 Business Hotel in Santa Ana
Price Range: £73 - £163 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Club by Hilton Orange County Airport 3.5*
Number of rooms: 167
Official Description (provided by the hotel):
DoubleTree Club by Hilton Hotel Orange County Airport is a beautiful lakeside property located on the border of Santa Ana, Irvine, and Costa Mesa. This Santa Ana hotel is conveniently located near Orange County's corporate business centers, including First American, IBM and Sears. Enjoy proximity to nearby CA attractions including Newport Beach, Angel Stadium, South Coast Plaza and Disneyland. ... more   less 
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Also Known As:
Doubletree Club By Hilton Orange County Airport Hotel Santa Ana
Doubletree Santa Ana
Doubletree Orange County Airport
DoubleTree Club By Hilton Orange County Airport Santa Ana, CA

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