Made reservations to stay for 2 nights. Flight from Chicago to Orange County/John Wayne was canceled after the hotel cancellation deadline of 6PM Pacific Time. There was no way to inform Doubletree of hotel cancellation prior to the 6PM PT deadline. After the flight was canceled, I called Doubletree to cancel the first night. When informed I would be charged I asked to not be charged because the flight was canceled after the hotel cancellation deadline. I was told the manager would review and get back before I checked out after the second day. I never heard back, but the final bill showed the charges for the first night. Thus, Poor on Service (no management follow up) and Value (was charged 2X for 1 night).
- Official Description (provided by the hotel):
- DoubleTree Club by Hilton Hotel Orange County Airport is a beautiful lakeside property located on the border of Santa Ana, Irvine, and Costa Mesa. This Santa Ana hotel is conveniently located near Orange County's corporate business centers, including First American, IBM and Sears. Enjoy proximity to nearby CA attractions including Newport Beach, Angel Stadium, South Coast Plaza and Disneyland. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travel Republic (UK), Hilton Hotels Direct, Hotels.com, Booking.com, TripOnline SA, HotelQuickly, Cancelon, Evoline ltd and getaroom.com so you can book your DoubleTree Club by Hilton Orange County Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Doubletree Club By Hilton Orange County Airport Hotel Santa Ana
- Doubletree Santa Ana
- Doubletree Orange County Airport
- DoubleTree Club By Hilton Orange County Airport Santa Ana, CA