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“It was ok and comfortable”

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Best Western Plus Orange County Airport North
Ranked #6 of 23 Hotels in Santa Ana
Certificate of Excellence
Fairbanks, Alaska, USA
Level 4 Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“It was ok and comfortable”
Reviewed 25 January 2013

We stayed here for our disneyland vacation. We had around 4 or 5 rooms. No one complained about anything about the rooms. The only thing is I thought it was a little closer to the park but was a little farther. But we got to ride around town and still had a great time. Will stay again if we are in the area.

Room Tip: All rooms were good and they put us all close together since we had smaller kids with us and I thoug...
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  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ConnieK331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestwesternSantaAna, Manager at Best Western Plus Orange County Airport North, responded to this review, 25 February 2013
Dear Connie K, thank you for your review. We are very happy you had such a wonderful time with us. Hope you had a great time at Disney Land.
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564 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Southwest Gulf Coast, Florida
Level 5 Contributor
76 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 16 January 2013

We were pleasantly surprised by this hotel. Clean tidy rooms. Breakfast included (scrambled eggs, toast, hash-browns, fruit, and juices), the ladies at the kitchen were very nice. Helpful staff, and ample parking. Convenient location (driving) to South Coast Plaza, C-55, C-22, I-5 and I-405. SNA airport is just a hop away. The immediate neighborhood is surrounded by hotels, so you defiantly need a vehicle to drive around.

Room Tip: All rooms are the same in this hotel.
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  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Dimashqi2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestwesternSantaAna, Manager at Best Western Plus Orange County Airport North, responded to this review, 25 February 2013
Dear Dimashqi2020, thank you for your glowing review. We hope you will be back soon. I will tell our breakfast staff of your experience during your stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southlake, TX
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 January 2013

Between Christmas and the last few days, we stayed at this hotel twice. Both times we were very pleased with the staff, the room and the "free" breakfast. This is not a 5 star hotel, but very nice for the price. Clean room, front desk personnel were very nice and responsive, and the breakfast was better than most "free" breakfasts that we have had. We would stay here again in a heart beat. Close to the airport so it was easy to depart.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GregandJanet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestwesternSantaAna, Guest Relations Manager at Best Western Plus Orange County Airport North, responded to this review, 13 January 2013
Dear GregandJanet, we appreciate you taking the time to write a review. We welcome all feedback and continue to provide the best customer service to all our guests. We are always happy to read that one of our guests has enjoyed their stay with us. We look forward to your next visit when you return the area again.
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Arlington, Virginia
Level 2 Contributor
4 reviews
3 hotel reviews
Reviewed 25 December 2012

Convenient to airport. Room was comfortable, clean, and quiet. Front desk personnel very cordial.
Unfortunately hotel does not have a shuttle service to airport before 6am so cab service was required..

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank janek1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestwesternSantaAna, Guest Relations Manager at Best Western Plus Orange County Airport North, responded to this review, 13 January 2013
Dear Best Western traveler, we appreciate you taking the time to write a review. We always welcome all feedback and continue to provide the best customer service to all our guests. We are always happy to read that one of our guests has enjoyed their stay with us. We look forward to your next visit when you return the area again.
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Gilroy, California
Level 4 Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 20 December 2012

We have been to this hotel twice now. It is close to UC Irvine where our granddaughter is a student. We also have friends in San Diego that we love to visit and in LA. This location is great for all. The proximity to the airport and freeways is a bonus. I like the CLEAN rooms and hot baths and quiet at night so you can sleep. My husband who eats like a lumberjack loves their full breakfast and strong good coffee. They even have some herbal teas for a hot cup before bed. I recommend this place for families, couples or singles.

Room Tip: Ask for a room in back in winter or away from pool in summer.
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  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Aggie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestwesternSantaAna, Manager at Best Western Plus Orange County Airport North, responded to this review, 8 January 2013
Dear Aggie T, thank you for taking the time to review your stay with us. It is good to have a happy repeat guest staying with us again. We hope you will be back with us again soon. I will make sure our staff knows we have another satisfied guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Windsor, Colorado
Level 6 Contributor
141 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 20 December 2012

I am in OC at least every other month for business and I always stay here. The rooms are reasonably priced, the location is great (at the intersection off 55 and 405 freeways), wi-fi is free, and there are restaurants and shopping nearby (though you need a car for this). But it is the service that keeps me coming back. These people are friendly, helpful and they actually remember me. They are also honest. I left diamond earrings in my room at checkout on one visit and they were turned in to lost and found by housekeeping. Wow! I also feel safe here and as a woman traveling alone, that is very important. Breakfast is hot and its convenient to grab a bite before heading out. Microwave, coffee maker and fridge in each room which is super convenient to store bottled water, snacks and sodas for the week. Bed is comfortable, but not quite up to par with the premier hotels (but neither is my bed at home). Property is well maintained (no dripping faucets, and the TV always works). Trust me, this isn't always the case at other hotels (even the expensive ones). No restaurant on site, but lots of fast food really near, and nicer restaurants not too far away. Plus there is a food delivery service though I've never used this. Sure I've been at fancier places, but they come at a fancier cost ($4 for a mini bar diet coke - no thanks!). Give me this Best Western any day.

  • Stayed December 2012, travelled on business
    • Value
    • Location
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    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Marcia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestwesternSantaAna, Manager at Best Western Plus Orange County Airport North, responded to this review, 8 January 2013
Dear traveler, thank you for taking the time to review your stay with us! I am very happy that you had such a wonderful time with us and you enjoy your time here at our hotel. We strive to provide clean and comfortable rooms to all our guests, and also provide a good breakfast each morning. I will inform our staff regarding your praises. We hope you will be back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Fe, New Mexico
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 17 December 2012

I tried several other hotels in this area and will be making this hotel my regular business hotel. Convenient locations, nice rooms and a good breakfast. Free Wifi is a plus. Quick check-in and check-out.

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JCH87506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestwesternSantaAna, Manager at Best Western Plus Orange County Airport North, responded to this review, 1 January 2013
Dear JCH87506, thank you for writing such a great review of your stay with us. I am very happy that you find our hotel such a nice surprise. We make it our job to provide superior customer service and make sure all of our rooms are clean and comfortable. I hope that you will be back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Orange County Airport North

Property: Best Western Plus Orange County Airport North
Address: 2700 Hotel Terrace, Santa Ana, CA 92705-5602 (Formerly BEST WESTERN PLUS Orange County Airport North)
Phone Number:
Region: United States > California > Orange County > Santa Ana
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Santa Ana
#6 Business Hotel in Santa Ana
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Orange County Airport North 2.5*
Number of rooms: 148
Official Description (provided by the hotel):
Discover this AAA rated 3 Diamond Santa Ana, California hotel offering a complimentary shuttle to John Wayne Airport and convenient access to key Orange County attractions. Whether traveling to Southern California on business or pleasure, the BEST WESTERN PLUS Orange County Airport North is committed to providing the best accommodations and customer service for the best price. This Santa Ana hotel offers 148 well-appointed guest rooms, each featuring cable satellite television with HBO® and free wireless high-speed Internet access. Hotel guests are welcome to a complimentary full breakfast each morning before taking advantage of amenities such as an outdoor heated swimming pool and hot tub, exercise facility, guest laundry, full business services and meeting/banquet facilities accommodating up to 60 people. ... more   less 
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Also Known As:
Best Western Plus Orange County Airport North Hotel Santa Ana
Best Western Santa Ana
Santa Ana Best Western
Best Western Plus Orange County Airport North Santa Ana, CA

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