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“Clean room, pleasant staff”

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Holiday Inn Santa Ana-Orange County Airport
Ranked #1 of 23 Hotels in Santa Ana
Certificate of Excellence
GreenLeadersPlatinum level
North Canton, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Clean room, pleasant staff”
Reviewed 13 August 2013

We arrived about noon and one of our party's rooms was not quite ready. So we went in to the restaurant for a quick bite and then spent a couple hours out by the very nice fenced-in pool. Staff were pleasant and helpful, restaurant was very nice, and all-in-all I would rate this hotel as a "would definitely come back."

Room Tip: One minor irritation was we had pool-side rooms and the partying went on until about 11:00. if you...
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank markncharla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIOCAGM, General Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this review, 14 August 2013
markncharla,,
Thank you for taking the time to post a review and share your experience with others. We are pleased to hear you enjoyed our restaurant and pool during your stay and found our staff to be helpful. We thank you for staying with us and hope to see you again soon.
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422 reviews from our community

Traveller rating
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    40
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    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Gypsum, Colorado
1 review
Reviewed 13 August 2013

The front desk staff was wonderful, especially Clara. Our room wasn't ready yet, but our team was attending a business meeting across town and we still needed to get ready after our long plane ride. Clara worked her magic and secured us another room and we made it to our meeting just in time. Thank you for the exceptional service with a smile.

Stayed August 2013, travelled on business
Helpful?
Thank KrisValdez10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIOCAGM, General Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this review, 14 August 2013
KrisValdez10,
Thank you for the great review of our hotel. We are happy to hear you received wonderful service from Clara and the front desk staff. We thank you for sharing your guest experience and thank you for choosing Holiday Inn Orange County Airport.
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Standish, United Kingdom
Level Contributor
184 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 275 helpful votes
Reviewed 12 August 2013

The reception staff were very efficient and welcoming and the hotel has ample parking and conveniently situated for shopping and beaches.The rooms are extremely well appointed and very clean and all the staff and bar staff very friendly.We will certainly stay here again.Just one minor downside......laundry facilities could be expanded as a lot of the guests are in transit and need to use the machines so often there wasn't enough machines available.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIOCAGM, General Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this review, 13 August 2013
Mr. Standish,

Thank you so much for your review and all the kind words about our hotel and staff. We are happy to hear you had a great stay and enjoyed our location. Thank you for choosing the Holiday Inn Orange County Airport.
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Boise, Idaho
1 review
Reviewed 10 August 2013

My teams have stayed here numerous times over the last ten years and have always enjoyed our good customer service from the management staff. Great location.
Always accommodating to help us get the rooms we've needed.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Todd M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIOCAGM, General Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this review, 13 August 2013
Todd M.,

Thank you for your continuous support of our hotel and thank you for the great review. We are pleased to hear you are happy with our accomodations and service and look forward to seeing you again soon.
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Purdy
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 July 2013

I stayed here for business and pleasure and enjoyed my stay very much. It is quiet and relaxed and the staff is very nice. They have a nice bar area and breakfast. The rooms I stayed in were clean and I was very comfortable. The location was very convenient, as well.

Room Tip: Avoid a room next to the elevator. Second and third floors are quieter.
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  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank AshleyBL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank A, Front Office Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this review, 1 August 2013
Thank you so much for taking the time to give us a good review. I am glad that you found our hotel comfortable at the same time affordable. It was good that you experienced our breakfast and the beauty of our bar. The next time you come back please try our dinner. We have an in house chef that has very good reviews with his entrees. See again.

Sincerely,
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jax
Level Contributor
144 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 20 July 2013

Stayed here for a great price.it is in a nice area of OC.Rooms are nice and clean and friendly staff.has small lounge.free breakfast if PC member.Will def stay here again.outdoor pool and decent resturants in nearby Tustin.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SLAYTANIC666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank A, Front Office Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this review, 22 July 2013
Thank you so much for giving the time to write us a wonderful comment on tripadvisor. Our housekeeping staff always makes sure that the rooms are perfect. "Nice and clean" as you have said.

We do hope to see you again on your next trip.

Regards
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Frisco, texas
Level Contributor
264 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 14 July 2013

Nice hotel, great shuttle service to the airport and surrounding areas (within a few miles of the hotel). The staff were extremely nice and helpful. Very convenient and comfortable place to stay at. Came in late at night after the airport was supposed to be closed, and the hotel sent the shuttle out to get us, even though they had stopped their runs.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alikarim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank A, Front Office Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this review, 15 July 2013
Dear Alikarim,
It was our pleasure to serve you. Thank you so much for giving us a wonderful comment. We are all looking forward to your next visit at the Holiday Inn Santa Ana.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Santa Ana-Orange County Airport

Property: Holiday Inn Santa Ana-Orange County Airport
Address: 2726 S Grand Ave, Santa Ana, CA 92705-5404
Phone Number:
Region: United States > California > Orange County > Santa Ana
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Santa Ana
#1 Green Hotel in Santa Ana
#2 Best Value Hotel in Santa Ana
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Santa Ana-Orange County Airport 3*
Number of rooms: 176
Official Description (provided by the hotel):
Welcome to the Holiday Inn Orange County Airport Santa Ana! Minutes away from Orange County s John Wayne Airport, local businesses, world class shopping and a variety of dining choices. Centrally located with the beach to our south and Disneyland 12 miles north. Easy access to the 55, 405 and 5 freeways. Or leave the driving to us! Free scheduled shuttle service within 3 miles and once daily to Disneyland! Call us when you get into John Wayne Airport and we will happily pick you up.Whether you are coming to Orange County for business or just to have fun your room at the Holiday Inn OCA is your personal retreat. You ll have room to work, relax and make the most of your day. Amenities such as complimentary Wireless Internet, ample work space, fridge, microwave and all new pillow top mattresses and linens mean every night is a great night and every day starts right.Work out in our cardio-fitness center or soak up some California sun at our outdoor heated pool and Jacuzzi. Then relax with a cool one at our Panini Lounge. And when it s time to dine you can enjoy our Panini Restaurant serving Italian specialties along with steaks and seafood. For your convenience we also offer in room dining for breakfast and dinner daily. Add our event space and outstanding service and you will see that the Holiday Inn Orange County Airport is the place to be. Your home away from home! ... more   less 
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Also Known As:
Holiday Inn Santa Ana-Orange County Airport Hotel Santa Ana
Santa Ana Holiday Inn
Holiday Inn Santa Ana-Orange County Airport CA

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