The room that my friend booked for us was very spacious which was perfect! Though I wish the bathroom was a little bit bigger. I do have to complain about the front desk. Before departing from the hotel, I called the front desk for some shampoo and conditioner because we didn't have our room made. I called 3 times, the front desk kept reassuring that the housekeeper was on her way. Nothing. Nada. Zilch. In the end, I gave up and just left...very disappointed. Also, the breakfast was pretty good, but I wish they have more people cleaning up the tables or have an area to put dirty dishes for the guests because my friends and I took awhile to find a sitting area for us to enjoy our breakfast. I would come back to this hotel if the price is right, and improve on the guest services.
- Official Description (provided by the hotel):
- A gem among Santa Ana hotels, Embassy Suites by Hilton Santa Ana - Orange County Airport North features comfortable accommodations and a full range of thoughtful amenities. Located two-and-a-half miles from John Wayne/Orange County Airport, this all-suite hotel is located within easy reach of many Santa Ana, Costa Mesa, Irvine, and Tustin area businesses and corporations. Relax in a two-room suite with a separate living area and enjoy amenities such as two large, flat-screen TVs, a microwave and WiFi access. Host a corporate meeting or special event at this Santa Ana hotel, offering more than 8,000 sq. ft. of versatile meeting space for up to 380 guests. Relax while expert event planners take care of the details and enjoy all the support you need for business in the 24-hour business center. Start each morning with a free cooked-to-order breakfast and savor complimentary drinks and snacks at the Evening Reception*. Indulge in classic American cuisine and sample delicious signature desserts at the Sweet Spot Sports Bar & Grille. Bathe in this Santa Ana, California hotel's soothing whirlpool or plunge into the heated indoor pool. Re-energize with an invigorating workout in the modern fitness center, get some work done in the fully equipped 24-hour business center, or explore nearby Santa Ana area attractions. *Service of alcohol subject to state and local laws. Must be of legal drinking age. Parking: Self Parking is available to guest at $17.00 per night. Valet Parking is available to guests at $19.00 per night. ... more less
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- Also Known As:
- Embassy Suites Santa Ana - Orange County Airport North Hotel Santa Ana
- Santa Ana Embassy Suites
- Embassy Suites By Hilton Santa Ana Orange County Airport CA