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Embassy Suites by Hilton Santa Ana Orange County Airport
Ranked #9 of 23 Hotels in Santa Ana
GreenLeadersSilver level
Reviewed 22 July 2014

Buffet is great . Complimentary every day at 4 PM snack party is nice tacos and drinks . No parking fee . Internet wifi is not free but business center computer access is free . State government rate is often listed and government rate is rarely offered . Double room suite is nice .
large room makes guests feel comfortable .
I definitely will come back to this hotel . There is one diner , non guest come from outside for free buffet in the morning was asked for room number . He left immediately without finishing his plate .

  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank pthang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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761 - 767 of 1,166 reviews

Reviewed 21 July 2014

Not bad, the room was large, clean, bed linens & towels were also clean and plentiful. Mattress was comfortable so had a good sleep. Had breakfast in the morning which was OK, no complaints. I'd consider staying here again if returning to the area.

Room Tip: Get a room opposite the road
  • Stayed: June 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank E N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014

I could not ever get on to the internet in my room. The internet is not free though it is supposed to be free to Hilton Honors Members and ATT customers. If you want to get on to the intenet, you are forced to pay. Could not set clock time on alarm clock which made it useless. No towels in the fitness area or cups in the water cooler.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Embassy Suites Hotels
Thank Rex R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2014

Great breakfast as always. Only available with one king bed which is awesome when traveling with a teenage daughter. I tried to upgrade to the Lolita package where we got a romantic dinner and spa treatments for dad & daughter, but I guess it was sold out. Kidding, just bitter from sleeping on a couch bed. Hotel did NOT get ESPN....seriously, I can get ESPN in Outer Mongolia

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
1  Thank Jeff G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2014

Hotel has great location and easy access to several sites. Staff is very friendly. Lobby is very nice, but rooms seem dated compared to other Embassy Suites I've stayed in. We would definitely stay here again if we get in the area.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Jane K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2014 via mobile

Nice hotel with a lot of space. Breakfast was wonderful with a lot of choices. This is not a full service hotel, so carts are never available. If you are traveling with a lot of luggage, good luck on getting a cart. We traveled with an infant and had to use the stroller to help with the luggage. We asked the front desk on two occasions for a cart and they could not locate us one. The hotel has 5 carts, but the guest were not considerate. Other than this, it is a very nice and clean property.

Stayed: July 2014
Thank Macky G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2014

The rooms we were given had bad smell. We changed two rooms. Both had terrible smell. The first one with smoke. We gave up in the end. We just opened the windows and left to town. We still had the smell when we came back. The bed was comfortable. that was one thing we liked. Breakfast was too crowded. The lines long. Not sure if it was worth it in the end.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
2  Thank Mulugeta B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Timothy W, Director of Operations at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this reviewResponded 30 July 2014

Mulugeta,

Thank you for your review of your guest room. I shared your feedback with the hotel team and we are actively taking steps to freshen our guest rooms. I appreciate your time in reviewing our hotel and look forward to seeing you during your next visit to the area.

Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Santa Ana Orange County Airport

Address: 1325 E Dyer Rd, Santa Ana, CA 92705-5615
Phone Number:
Region: United States > California > Orange County > Santa Ana
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Santa Ana
Price Range: £96 - £150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Santa Ana Orange County Airport 3*
Number of rooms: 300
Official Description (provided by the hotel):
A gem among Santa Ana hotels, Embassy Suites by Hilton Santa Ana - Orange County Airport North features comfortable accommodations and a full range of thoughtful amenities. Located two-and-a-half miles from John Wayne/Orange County Airport, this all-suite hotel is located within easy reach of many Santa Ana, Costa Mesa, Irvine, and Tustin area businesses and corporations. Relax in a two-room suite with a separate living area and enjoy amenities such as two large, flat-screen TVs, a microwave and WiFi access. Host a corporate meeting or special event at this Santa Ana hotel, offering more than 8,000 sq. ft. of versatile meeting space for up to 380 guests. Relax while expert event planners take care of the details and enjoy all the support you need for business in the 24-hour business center. Start each morning with a free cooked-to-order breakfast and savor complimentary drinks and snacks at the Evening Reception*. Indulge in classic American cuisine and sample delicious signature desserts at the Sweet Spot Sports Bar & Grille. Bathe in this Santa Ana, California hotel's soothing whirlpool or plunge into the heated indoor pool. Re-energize with an invigorating workout in the modern fitness center, get some work done in the fully equipped 24-hour business center, or explore nearby Santa Ana area attractions. *Service of alcohol subject to state and local laws. Must be of legal drinking age. Parking: Self Parking is available to guest at $17.00 per night. Valet Parking is available to guests at $19.00 per night. ... more   less 
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Also Known As:
Embassy Suites Santa Ana - Orange County Airport North Hotel Santa Ana
Santa Ana Embassy Suites
Embassy Suites By Hilton Santa Ana Orange County Airport CA

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