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“Nice Accommodations”

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Hampton Inn & Suites Santa Ana/Orange County Airport
Ranked #2 of 23 Hotels in Santa Ana
Certificate of Excellence
Las Vegas
Level Contributor
208 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Nice Accommodations”
Reviewed 14 May 2014

Stayed here for one night while visiting daughter in college nearby. Rooms were nicely furnished, bed was comfortable, bathroom clean as was the room. Convenient location just west of the 55 freeway, and halfway between the 5 and the 405 freeways. The John Wayne/Orange County Airport is nearby, so some plane noise as they descend to land; but, this pretty much stops around 10pm.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joyful1LasVegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, General Manager at Hampton Inn & Suites Santa Ana/Orange County Airport, responded to this review, 14 May 2014
The staff and I are pleased you enjoyed your stay with us. We look forward to your return.
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678 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (60)
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English first
1 review
Reviewed 7 May 2014

Very nice place to stay. The room was spacious and the bed very comfortable. The location is very good too. They serve a hot complementary breakfast which was very good. I specially enjoyed the waffles.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hampton

Helpful?
Thank 21pearlk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, General Manager at Hampton Inn & Suites Santa Ana/Orange County Airport, responded to this review, 8 May 2014
Thank you for taking the time to provide feedback about your recent stay at the Hampton Inn Santa Ana/Orange County Airport. I am pleased to know you found the rooms very spacious, the hotel is an all suite property. The waffles are great! We look forward to your return!
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Midland,Mi.
Level Contributor
236 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 30 April 2014

We got a good rate here for 1 night before flying home. It is a little older but they have renovated some and are still in the process. It was very clean and nice. We had a suite above the pool. The bathroom ceiling started leaking water so they moved us to another suite very quickly. The location is right off the freeway and close to the airport. Beds were great and breakfast was adequate. Suite had a fridge and microwave which was nice.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dnrdavies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, General Manager at Hampton Inn & Suites Santa Ana/Orange County Airport, responded to this review, 1 May 2014
Thank you for taking the time to review your recent stay at the Hampton Inn Santa Ana/Orange County Airport. I am glad the location and rate of the hotel met your needs. I was also glad to read "It was very clean and nice". The housekeeping staff works very hard to ensure every guests room is clean and enjoyable. I will pass your comments on to the housekeeping staff. I hope you have an opportunity to return soon.

John McIff
General Manager
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Exton, Pennsylvania
Level Contributor
4 reviews
3 hotel reviews
Reviewed 29 April 2014

Read many reviews prior to choosing this location. Renovations were just completed to the lobby and breakfast area and everything looks really nice. The rooms are scheduled to be refurbished very soon if not currently underway. This is all that is needed to bring this location up to par with the usual brand standards. The location, grounds, and building are both nice and unique for Hampton architecture.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jeff T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, General Manager at Hampton Inn & Suites Santa Ana/Orange County Airport, responded to this review, 1 May 2014
Thank you for taking the time to review your stay at the Hampton Inn & Suites Santa Ana/Orange County Airport. I was pleased to read that you found the completed renovations to the Lobby and Breakfast area to be "very nice". The staff and I look forwarding to your next stay.

John McIff
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 April 2014

The staff was really friendly and the check in process took less than 3 minutes. When we got to our room, we were happy to see we had a suite with a living room area, 2 flat screen TV, a very large bathroom and a balcony overlooking the swimming pool with a table and four chairs. It was very clean and we slept well. In the morning, we had complimentary breakfast which was half way between a continental one and a buffet so it was a pleasant surprise as we were not expecting much. When we asked the front desk staff for the directions to the airport, she proposed the shuttle but since we had our rental car, she printed the map to get to the airport, which was really useful. A bit expensive if you think it's just for one night beside the airport, but since we were 3 and we had the breakfast included, it became a good value for the price we paid.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Melanie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, General Manager at Hampton Inn & Suites Santa Ana/Orange County Airport, responded to this review, 28 April 2014
I was pleased to read that the service at the front desk, the suite, the cleanliness, and the breakfast the following morning all met or exceeded your expectations. The staff and I take pride ensuring every guests expectations are exceeded while at the Hampton Inn Santa Ana\Orange County Airport and every guest has a pleasant experience. We look forward to your return.

Thank You,
John McIff
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Colorado Springs, Colorado
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 April 2014 via mobile

Just completed a two night stay here. Every person that worked here was friendly and helpful. The hotel looks like it has been recently remodeled and is very nice. If I am in Santa Ana in the future, I will stay here!

Stayed April 2014, travelled on business
Helpful?
Thank Cindy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, General Manager at Hampton Inn & Suites Santa Ana/Orange County Airport, responded to this review, 17 April 2014
I am very pleased to hear every member of the staff was "very helpful and friendly". The staff and I want to ensure every guest receives 5 Star service. The hotel has completed renovations on the breakfast area and the lobby. We look forward to your next visit.

Thank You,
John McIff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Paul, Minnesota
Level Contributor
596 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 267 helpful votes
Reviewed 7 April 2014

The gentleman at the front desk was super nice with a great sense of humor. And, the lobby and grounds are very nice, but my room was a little disappointing. I stayed there two nights and by the second night I could really smell a definite cat smell, which is weird. The room just seemed fairly old like it was another hotel that's been remodeled into a Hampton Inn. It doesn't have the crispness of the typical Hampton Inn. It would be nice to have a second set of drapes on the windows. My room only had heavy drapes so they were either fully open or fully closed. I like the sheer drapes so you can get some light in but still block the view. The TV channels were disappointing, as well. I always end up working in my room a lot when I'm on the road and man, the channels are few and far between. It's the basic-basic cable package with no HGTV, Travel, Food, etc. But, that's not a deal-breaker at all, and neither is the great breakfast! What a spread, they had everything from eggs (both, hard-boiled and scrambled with ham and cheese mixed in), real oatmeal, waffles, yogurt, great Hampton Inn dark (and, regular) coffee and a huge selection of teas, breads and pastries and juices and cereal; everything a person would want.

The outdoor pool looked great and there wasn't a soul in it or in the outdoor hottub. The exercise room was fantastic with a big, weight machine and three different cardio machines. The price of my room was good for the area and I'd stay here again.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ScottyG777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, General Manager at Hampton Inn & Suites Santa Ana/Orange County Airport, responded to this review, 17 April 2014
Thank you for taking the time to provide feedback about your stay at the Hampton Inn & Suites. I am glad to hear that you found the breakfast provided everything you needed and more. The hotel has completed renovations on the breakfast area and the lobby the rooms will be completed next. I will pass along your comments about the service you received. We look forward to your return.

Thank You,
John McIff
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Additional Information about Hampton Inn & Suites Santa Ana/Orange County Airport

Property: Hampton Inn & Suites Santa Ana/Orange County Airport
Address: 2720 Hotel Ter, Santa Ana, CA 92705-5602
Phone Number:
Region: United States > California > Orange County > Santa Ana
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Santa Ana
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Santa Ana/Orange County Airport 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hampton Inn & Suites Santa Ana/Orange County Airport Hotel Santa Ana
Hampton Inn And Suites Santa Ana/Orange County Airport
Hampton Inn Santa Ana
Santa Ana Hampton Inn
Hampton Inn & Suites Santa Ana/Orange County Airport CA

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