Booked and paid for a room mid July2013 in person, before travelling to LA to pick up a friend. On arrival back in Santa Barbara on the booked date (2 days later) found the manager had rented my room to someone else -this is at 4.30pm on a saturday! She had no excuse and did not offer to find us alternative accommodation so we were left stranded on a busy weekend. I got a refund but absolutely no help - it was suggested by the next motel manager that she probably let my room at a better rate. So I would avoid this like the plague -totally unreliable and unhelpful
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- Also Known As:
- Town And Country Hotel Santa Barbara
- Santa Barbara Country Inn