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“Is this Hyatt or Holiday Inn?”

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Hyatt Centric Santa Barbara
Ranked #39 of 52 Hotels in Santa Barbara
New York City, New York
Level 6 Contributor
103 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Is this Hyatt or Holiday Inn?”
Reviewed 19 April 2014 via mobile

Yes it is clean but at $300 a night I expect something great, not a tired, aging place with a pool area that is cramped and uncomfortable. Extremely friendly and very knowledge-able staff makes it more enjoyable but this hotel is a rip-off at $300, would have been ok at $150.

Stayed April 2014
Helpful?
Thank NYCViking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGM995, General Manager at Hyatt Centric Santa Barbara, responded to this review, 29 April 2014
Hello. Thank you very much for sharing your review. I am glad you enjoyed our friendliness, knowledge and cleanliness, thank you very much for mentioning that. I will be sure to share your kind comments with the team members as I visit their areas this week. Please accept my most sincere apologies for the number of people in the pool area and with our rates during your stay. I truly look forward to welcoming you back to our hotel as the valued guest that you are next time you visit Santa Barbara. Warm Regards,
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1,377 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (252)
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Woodacre
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 April 2014

I was disappointed yet not unhappy with this Hyatt. The staff is so warm and friendly it was hard to be upset. The room was drab and dreary but the beds were totally comfortable and the bathroom was small but pleasant. The A/C unit is LOUD! They provide earplugs in the night stand. The food and wine are great at Bistro but priced too high. Internet costs money to use in the rooms. The room service takes a long time (2 hours) and we had someone grab a "smoke" on the way to our room with our sundaes. They didn't charge us though. I think I might pay more to stay somewhere else.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank vegbrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 16 April 2014 via mobile

The room was clean and large. We stayed in an ocean front room which had a partial ocean view. There are nice trees in front of the hotel, and they block some of the view. The grounds of the hotel are pretty. We were invited to a free happy hour at the hotel, where they offered wine, beer and appetizers. The hotel staff is very friendly and offered lots of suggestions on places to eat and see. You had to valet the car to park onsite but that is not uncommon in a city. The valets were very quick. Overall a good place to stay by the beach!!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WrightGirl724
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 14 April 2014

The staff was absolutely amazing, the rooms were very clean and the beds were like sleeping on clouds. I will stay here every time I come to Sanata Barbara! We had over 10 different rooms for our extended family that came in for my lil brothers wedding.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank renee_cali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGM995, General Manager at Hyatt Centric Santa Barbara, responded to this review, 16 April 2014
Greetings. Thank you very much for your review! I am glad you enjoyed your stay with us during your visit to Santa Barbara for your brother's wedding. Thank you very much for staying with us during such important date, we all appreciate it here at the hotel. I hope to welcome you back soon and thank you again for your participation. Best Regards,
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Monterey Park, California
2 reviews
Reviewed 14 April 2014

Had a good night stay @ Hyatt Santa Barbara. There is free coffee in the morning and Luis, the front desk manager made us feel special on our anniversary with a bottle of wine. The rooms are a little dated and very noisy, but that is no fault of the excellent staff.

Room Tip: Plenty of street parking. No need to pay for valet.
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kingkong626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGM995, General Manager at Hyatt Centric Santa Barbara, responded to this review, 16 April 2014
Hello. Thank you very much for sharing your review. Happy Anniversary!!! I am glad we were part of it and that Luis was involved with the celebration amenity. Thank you very much for your recognition, Luis was happy to see that you mentioned him and his efforts in making your stay a pleasant experience. I look forward to welcoming you back in the near future. Kind Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Valencia, Spain
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 April 2014

This hotel was our last stop in California, and I can say that although the location is excellent and the room is very clean and well kept, the hotel has some annoying things that really made our stay a bit worse than it needed to be.
1. You cant park on hotel property, if you want to do so you must use the valet service which costs around 25 bucks
2. No free internet on the rooms. This is the first hotel in our trip which doesnt offer free internet.
3. Housekeeping at 8:30am. Someone woke us up at 8:30...! Unbelievable.
4. The air conditioner was very old and noisy.
The location is awesome, right in front of the east beach, but like I said, I think the hotel could be a lot better.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marcio A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGM995, General Manager at Hyatt Centric Santa Barbara, responded to this review, 16 April 2014
Hello. Thank you so very much for your review. I am glad the location of our hotel and out cleanliness and condition were to your satisfaction, thank you very much for your recognition. Please accept my most sincere apologies for the inconveniences you experienced with parking and internet fees and for our housekeeping department knocking on your door in the morning, I have shared your comments with our Director of Housekeeping so that the necessary improvement is made going forward. I have also shared your comments with our Chief Engineer so that the AC units receive all the attention they need in an effort to keep them running as quietly as possible. Thank you for your valuable feedback! I look forward to welcoming you back on your next trip to California. Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ladera Ranch, California
1 review
Reviewed 13 April 2014

This older well kept hotel in the heart of Santa Barbara is beautiful and full of spanish architecture and endless ocean views from the rooms, pool, and restaurant. The service staff are very friendly and accommodating. Although an older hotel it is well maintained and very clean. The pool was enjoyable during the day and evening with a fire pit overlooking the ocean. Room service and the in house restaurant were great, the food was excellent and had options for those of us with allergies. A fabulous hotel for our family being directly across from the beach and close to all the fun Santa Barbara has to offer.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RioTeal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGM995, General Manager at Hyatt Centric Santa Barbara, responded to this review, 15 April 2014
Hello, thank you very much for your review! I am glad you enjoyed your stay and will be sure to share your kind words of recognition with the appropriate departments in the hotel. Thank you very much! I look forward to welcoming you back soon! Warm Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Centric Santa Barbara

Property: Hyatt Centric Santa Barbara
Address: 1111 East Cabrillo Boulevard, Santa Barbara, CA 93103 (Formerly Hotel Mar Monte)
Region: United States > California > Santa Barbara
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotel in Santa Barbara
#14 On the Beach Hotel in Santa Barbara
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hyatt Centric Santa Barbara 4*
Number of rooms: 171
Official Description (provided by the hotel):
Discover one of the finest hotels in Santa Barbara, California when you stay at Hyatt Centric Santa Barbara. Built in 1931, our historic hotel welcomes guests with its casual elegance and first-rate service. Detailed with a fusion of Spanish Colonial architecture blended with modern conveniences, Hyatt Centric Santa Barbara is a shining gateway to the City of Santa Barbara, also known as the American Riviera. Discover 176 comfortably-appointed guestrooms, a perfect home base for both leisure and business travelers. Enjoy the warm California sunshine in our heated outdoor pool and enjoy a local beverage at our ocean view pool bar, Mar Vista, work off stress in the spacious fitness center, or enjoy dinner at Marbella Restaurant, serving American cuisine with California flair. A 100% smoke-free hotel, Hyatt Centric Santa Barbara also offers amenities like in-room dining, valet and self-parking, valet laundry service, and a business center. With 10,000 square feet of flexible and unique meeting space, offering exquisite culinary selections and the latest in technology, Hyatt Centric Santa Barbara is ideal for your next corporate event. ... more   less 
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Also Known As:
Hyatt Santa Barbara Hotel Santa Barbara
Mar Monte Santa Barbara
Mar Monte Hotel

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