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“Home away from home”

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Hyatt Centric Santa Barbara
Ranked #39 of 52 Hotels in Santa Barbara
Houston, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Home away from home”
Reviewed 15 June 2014

This hotel is not new but the outstanding staff and lovely architecture makes it homelike. It is across the street from the beach. It isn't coldly modern or sophisticated. It feels like home. Every person who works there wants you to have a good stay. The pool is spotlessly clean, the public meeting rooms are good, the lobby is welcoming with a fireplace and coffee. The rooms are clean and comfortable with coffee makers and refridgerators. I think that the bed is more comfortable than the one at home! The hair dryer was good, the shower worked well, there were enough towels, the view out my economy room was the moon over the beach. What more can I say?!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Lynne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Boston, Massachusetts
1 review
Reviewed 14 June 2014

I recently stayed at the Hyatt Santa Barbara during a conference. High marks for the hotel and staff. The staff was courteous, helpful and always at hand. The room was large with nice amenities and the view of the ocean was magnificent. Room service was very good at making up the room in a timely manner though I never saw them. The television in the room had issues and needed a part replaced. After the part was replaced, the remote only appeared to "half" work. The wireless also seems to have issues but it could be that the conference was held in the hotel and there was a lot of demand. The Bistro III restaurant was convenient with an excellent staff and good menu. The buffet especially was great. Overall, I would happily stay there again and would not hesitate to recommend it to a friend.

  • Stayed June 2014, travelled on business
    • Value
    • Location
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Helpful?
Thank DamienKeith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Irvine, California
Level 6 Contributor
161 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 13 June 2014

It's Santa Barbara, so expect to pay more for less. Among competing properties such as Fess Parker, the Hyatt is slightly nicer, but still the motel quality that is pervasive in the area. However, it is a high-end motel experience. My room was pretty much in the parking lot, however, was tastefully appointed with neutral colors. The bathroom is nothing fancy, but there was a nice leather chair in the room. Check-in was quick and friendly and the staff was good overall. The bar was ok with reasonably priced drinks and a cozy setup. The dining room, on the other hand, was a large and unwelcoming space. Overall, I'd stay here again, albeit with low expectations.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Taco-Wednesday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H596BGM, General Manager at Hyatt Centric Santa Barbara, responded to this review, 15 June 2014
Thank you very much for your feedback. Your compliments are very welcome and deeply appreciated – this type of feedback continues to encourage our team to strive to be the best they can be! Santa Barbara is a unique and beautiful city as I am sure that you appreciate. Just one of the many factors that differentiates our city from others is a building height limit, which essentially allows the families in the residences behind us and in the hills to enjoy the same views as you enjoy as being a guest at our beach side hotel. This is a big contributor as to why the area hotels are low and spread out, and may give the impression of being motel-like.
I am sorry that you found our restaurant to be unwelcoming, please be assured that we are taking steps to improve the experience for future guests.
I look forward to welcoming you back in the near future, HyattGM995
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zofingen, Switzerland
Level 6 Contributor
396 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
Reviewed 13 June 2014

The rooms are clean, beds are good. The Hotel is away from the center and has a big street in front that separates you from the beach. They charge you a fortune for the internet. Parking on the street is free and available.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H596BGM, General Manager at Hyatt Centric Santa Barbara, responded to this review, 15 June 2014
Thank you very much for sharing your feedback. Our hotel was originally built in the 30's and went through many building additions before becoming the Hyatt as we know it today. Because of this history, we have many different types of rooms, some larger than others. I am very sorry that your room was smaller than you were expecting.
We are located just about a mile from Stearn's Wharf and the bottom of State Street. Santa Barbara offers an iconic Electric Trolley that pick up right in front of the hotel every 20 minutes, which assists many guests in getting to their favorite downtown destination.
Thank you again, and I hope to welcome you back in the future. Please feel free to reach out to me as I would like to personally be of assistance with exploring room allocation opportunities once your next reservation is made. HyattGM995.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
porter ranch,ca., United States
1 review
Reviewed 8 June 2014

we enjoyed our stay and we'll be back i grew up here but do not live here any more. my wife came here to celebrate our "50th" wedding anniversary as well as many other visits during the year we just love the atmosphere

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
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Review collected in partnership with Hyatt Hotels

Helpful?
Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Marcos, Texas
Level 5 Contributor
92 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 7 June 2014

First time staying here. Got a good rate thru Hotwire. Front desk was very helpful, friendly, and efficient. Comfortable room across the street from the hotel. Used the outdoor spa and pool. You can walk to the beach and to downtown but that's a good walk.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cctravelerCctx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 7 June 2014 via mobile

We arrived early and the staff was very cordial and professional. We were dealing with a trainee and was great. Our room was upgraded and was ready when we needed it. The lobby was beautiful and everything was clean and updated. The rooms were spacious and the decor luxurious. I saw a review complaining about the window unit AC.....I can only say that this is the California coast....you will rarely, if ever, need the AC. Most homes in the area don't even have AC so get over the window AC in the wall...it's more economical for the hotel. We never turned it on. The ocean breeze is cool enough.

Stayed June 2014
Helpful?
1 Thank KWelker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Centric Santa Barbara

Property: Hyatt Centric Santa Barbara
Address: 1111 East Cabrillo Boulevard, Santa Barbara, CA 93103 (Formerly Hotel Mar Monte)
Region: United States > California > Santa Barbara
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotel in Santa Barbara
#14 On the Beach Hotel in Santa Barbara
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hyatt Centric Santa Barbara 4*
Number of rooms: 171
Official Description (provided by the hotel):
Discover one of the finest hotels in Santa Barbara, California when you stay at Hyatt Centric Santa Barbara. Built in 1931, our historic hotel welcomes guests with its casual elegance and first-rate service. Detailed with a fusion of Spanish Colonial architecture blended with modern conveniences, Hyatt Centric Santa Barbara is a shining gateway to the City of Santa Barbara, also known as the American Riviera. Discover 176 comfortably-appointed guestrooms, a perfect home base for both leisure and business travelers. Enjoy the warm California sunshine in our heated outdoor pool and enjoy a local beverage at our ocean view pool bar, Mar Vista, work off stress in the spacious fitness center, or enjoy dinner at Marbella Restaurant, serving American cuisine with California flair. A 100% smoke-free hotel, Hyatt Centric Santa Barbara also offers amenities like in-room dining, valet and self-parking, valet laundry service, and a business center. With 10,000 square feet of flexible and unique meeting space, offering exquisite culinary selections and the latest in technology, Hyatt Centric Santa Barbara is ideal for your next corporate event. ... more   less 
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Also Known As:
Hyatt Santa Barbara Hotel Santa Barbara
Mar Monte Santa Barbara
Mar Monte Hotel

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