You know a hotel has great customer service training when everyone from the valet staff to the front desk to the general staff in the hallways are friendly.
We appreciated a slightly early check in and we went straight to the pool for a mojito and relaxation. The 360 degree view is amazing. We were lucky to get lounge chairs because the pool area is not large; if it's crowded, there are not enough chairs.
One thing to note, and we don't blame the hotel for this, the afternoon started extremely peaceful and then families with children came. We were thinking it was a hotel designed more for romance. Some parents don't keep an eye to the comfort of the other guests, and since the lounge chairs are so close to the pool, we saw couple after couple leave because they kept getting splashed. We were impressed no one said anything. This one particular woman, I wasn't even sure how many times I saw her get splashed when the Dad was throwing kids off his shoulders. After awhile, it was too much for us, so we were probably the 5th or 6th to leave because of this. I definitely wasn't comfortable saying anything. Maybe the hotel has a gracious way to handle this type of situation.
The rooms as noted are well appointed and the beds are comfortable. We appreciated the wine in the afternoon and coffee in the morning. We would stay here again, maybe more off season.
- Official Description (provided by the hotel):
- Looking for the most stylish place to land in Santa Barbara? Come to the Canary Hotel. Nestled near State Street’s galleries, shops and restaurants, this fun-filled, full-service boutique hotel is a short stroll from beautiful beaches and a quick drive to wine country. ... more less
- Reservation Options:
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- Also Known As:
- Canary Santa Barbara
- Santa Barbara Canary Hotel