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“View from the roof amazing, service great from the whole staff” 5 of 5 bubbles
Review of Kimpton Canary Hotel

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Kimpton Canary Hotel
Ranked #6 of 51 Hotels in Santa Barbara
Certificate of Excellence
GreenLeadersGold level
San Francisco
Level Contributor
103 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
“View from the roof amazing, service great from the whole staff”
5 of 5 bubbles Reviewed 30 July 2013

You know a hotel has great customer service training when everyone from the valet staff to the front desk to the general staff in the hallways are friendly.

We appreciated a slightly early check in and we went straight to the pool for a mojito and relaxation. The 360 degree view is amazing. We were lucky to get lounge chairs because the pool area is not large; if it's crowded, there are not enough chairs.

One thing to note, and we don't blame the hotel for this, the afternoon started extremely peaceful and then families with children came. We were thinking it was a hotel designed more for romance. Some parents don't keep an eye to the comfort of the other guests, and since the lounge chairs are so close to the pool, we saw couple after couple leave because they kept getting splashed. We were impressed no one said anything. This one particular woman, I wasn't even sure how many times I saw her get splashed when the Dad was throwing kids off his shoulders. After awhile, it was too much for us, so we were probably the 5th or 6th to leave because of this. I definitely wasn't comfortable saying anything. Maybe the hotel has a gracious way to handle this type of situation.

The rooms as noted are well appointed and the beds are comfortable. We appreciated the wine in the afternoon and coffee in the morning. We would stay here again, maybe more off season.

  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ViaggiatoreSF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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982 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (220)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Russian first
  • Spanish first
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English first
Las Vegas, Nevada
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 bubbles Reviewed 30 July 2013

Our room wasn't cleaned, shampoo and conditioners were not replenished and fresh towels were not brought in. Very disappointed! Especially because this was one of my favorite hotels. I will not be going back to this hotel.

Room Tip: staying close to Sate street will give you an opportunity to walk to everything: best restaurants, w...
See more room tips
  • Stayed July 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank digitaldivaLV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackson, Tennessee
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 30 July 2013

This was a super nice hotel- It's big enough to have all of the features that you want, but small enough that the staff quickly recognize you and call you by name. I was at first hesitant about the required valet service, but those guys were great- I never had to wait on my car. The 5-6pm happy hour was very nice- don't miss it! The roof top was very nice- but each evening I was there, the patio was reserved for private functions. The staff there was probably the most friendly of any I've encountered at a hotel. Liza and Kelsey were two that come to mind, as they were both very friendly and informative during the happy hour. They made me feel as if I was being hosted by friends. The hotel is located in a sweet spot- you'll easily walk to so many things on State Street from the hotel. I don't know of another hotel along the route that's better situated. My only semi-negative comment would be about the restaurant- it wasn't as good as I had expected. The service was very slow and the food was just okay. Not worth $100+ for two people, but I must add the disclaimer that my girlfriend developed a severe headache during the 45 min wait for our food and had to return to the room. I left with our food to-go and didn't get the dessert that was to be included. So- It's not totally 'all their fault'. With that said- I'll definitely stay at the Canary again when visiting Santa Barbara. It was better than I expected and is now one of my favorite hotels!

Room Tip: Ask for room away from elevator- some are very close. You can request a pet-free room if you don...
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  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PhilipTN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, NV
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 29 July 2013

Friends and I stayed at the Canary hotel in Santa Barbara to escape the Las Vegas heat. What a great pick! The hotel is centrally located 1 block off State street. We actually walked to the beach and the Santa Barbara Mission on the same day - although I'd recommend doing it on separate days :) Watch for special events in town to really round out your experience.
The hotel is lovely, service was impeccable and best of all they are dog friendly!

Room Tip: We slept with the balcony door open to enjoy the cooler air. We were on the street side of the hotel...
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  • Stayed July 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LVallenari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
beam1
Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 29 July 2013

My Husband and I love traveling to the California Wine country. This time, instead of the regular Sonoma/Napa route, we decided to visit Santa Barbara and it's surrounds.
I'm a hotel snob so I spent lots of time reading over the review on the TA site. I wanted to find the perfect place. We decided on the Canary and were we ever happy.
Let's start with Lauren and Beau at the front desk. The answer was always YES. They took customer service really seriously. Lauren was delightful, full of smiles, suggestions and always wanted to feel assured that we were having fun.
When you make your reservation, call and ask for her. She'll do the right thing by you...
The guys who park the car are again, just delightful. Lots of willingly shared directions and good humor. They appeared to really enjoy their jobs.
The bar is hoping at night. Bruce the bartender is quite a cocktail master. He can shake up a mean concoction that is super tasty.
Try the scorched peppers if you're in the mood for a yummy tidbit while sipping away.
Lots of terrific restaurants in the immediate area. Give Bouchon a try. Ask to be seated at Hunter's table...we really enjoyed ourselves.

Room Tip: We stayed in a junior suite..I think it was number 517. Be warned, this is not a hotel that has swe...
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  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank beam1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 29 July 2013

Family of four stayed here for one night and had excellent stay. The hotel is located just off excellent shopping area in town (State Street) and about 1 mile to the beach.

Hotel is very nice with very good service. Complimentary wine hour much appreciated with very tasty canapies. Roof top terrace very relaxing with great views, albeit, the pool is like over sized bath tub and just 3 foot deep - my 12 year old was most disappointed!

  • Stayed July 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank gardyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 29 July 2013

Location of hotel is great. Just a few minutes walk from State Street and 10 minute drive to the beach. We stayed in the Presidential Suite for two day and it was AWESOME! The rooms were a Spanish décor and was well furnished, very clean, beds were very comfortable. Rooftop pool was great! :-) The Staff were fantastic from front desk staff to valet staff, room service to restaurant staff. They were always friendly with a smile. We would definitely return stay here again.

Room Tip: Presidential Suite was AWESOME!
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  • Stayed September 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jaholloway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kimpton Canary Hotel

Property: Kimpton Canary Hotel
Address: 31 West Carrillo, Santa Barbara, CA 93101 (Formerly Canary Hotel Santa Barbara)
Phone Number:
Region: United States > California > Santa Barbara
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Santa Barbara
#2 Green Hotel in Santa Barbara
#2 Spa Hotel in Santa Barbara
#3 Romantic Hotel in Santa Barbara
#4 Luxury Hotel in Santa Barbara
#6 Family Hotel in Santa Barbara
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Kimpton Canary Hotel 4*
Number of rooms: 97
Official Description (provided by the hotel):
Looking for the most stylish place to land in Santa Barbara? Come to the Canary Hotel. Nestled near State Street’s galleries, shops and restaurants, this fun-filled, full-service boutique hotel is a short stroll from beautiful beaches and a quick drive to wine country. ... more   less 
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Also Known As:
Canary Santa Barbara
Santa Barbara Canary Hotel

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