We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Brilliant Hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
BEST WESTERN PLUS Pepper Tree Inn
Ranked #19 of 51 Hotels in Santa Barbara
Certificate of Excellence
Limerick, Ireland
Level Contributor
168 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Brilliant Hotel”
5 of 5 bubbles Reviewed 1 November 2013

Stayed in a lot of hotels in California including the Beverley Hills in LA but this was the best of the lot and you may be shocked as BW go I have stayed in a few and they never disappoint but having reviewed up to a 100 hotels in my time, I normally stay in 4 or 5 stars this fits into my top 5 maybe the whole holiday was great and my memories of this hotel are fond. The staff were fantastic the cuisine great brilliant weather pool superb not really a bad word to say.

  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank Pat H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,163 reviews from our community

Traveller rating
    433
    487
    177
    40
    26
See reviews for
378
423
35
84
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (167)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
belford n.j.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 October 2013

My wife and I.along with a guided tour stayed at this establishment recently and was extremely satisfied with the outstanding service afforded to us.We were greeted by the manager Anthony with a champaigne toast.The lodgeing was very clean and most comfortable.Iwould highly recommend this place.We were celebrating our big 50th.I am glad this place was part of it.

Room Tip: We were in front and no problems.
See more room tips
  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bill m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review, 30 October 2013
We are so pleased that you celebrated your 50th Anniversary with us - Congratulations! Thank you for the kind review of our hotel. We specialize in groups and it is our pleasure to welcome our tour group guests. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
76 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 25 October 2013 via mobile

The staff were friendly, the room was clean but dated. We also had an adjoining room and could hear everything that was going on in there which wasn't great although we didn't spend that much time in the room so this wasn't too much of an issue. The location isn't great either as it's about 3 miles from the centre of the lovely Santa Barbara.

Stayed October 2013, travelled as a couple
Helpful?
1 Thank Simon81W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review, 30 October 2013
Thank you for taking the time to write your review of our hotel. We are so pleased you found our staff friendly. We certainly take great pride in the high level of service our staff provides. Although we are not located in the heart of downtown, we are conveniently located to all area attractions and we offer a great value for guests visiting Santa Barbara. We hope to have you as our guests in the future. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Calder, United Kingdom
Level Contributor
90 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 22 October 2013

We stayed at this hotel as part of our fly drive. Can only recommed this hotel the staff were great the rooms were very clean plenty of parking. There was also a laundry which was very helpful when you are on a fly drive. There is a lovely shopping centre just across the road. Must recommend the restaurant in the shopping centre called the marmalade cafe it was great food was excellant also not expensive.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbara R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Barbara, United States
1 review
5 of 5 bubbles Reviewed 21 October 2013

excellent stay at motor Inn type location. Very quite, clean and upscale. Staff was great, located in heart of Santa Barbara and walking distance to shopping plaza with panera & starbucks. Would highly recommend this Best Western Hotel.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Cathi T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review, 30 October 2013
Thank you so much for the nice review and your high recommendation. We so appreciate hearing that our guests found our hotel to be clean and comfortable. We are conveniently located to not only the shopping plaza across the street but to all the exciting area attractions. Thank you for staying with people who care.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stromness, United Kingdom
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 19 October 2013

Stayed here for one night during our fly drive around California. Rooms OK, comfy beds, opened out onto patio area with pool and hot tub. Air conditioning a bit severe and blew onto the bed, so could have been a challenge if weather really hot. Very attentive friendly staff. Free parking (including electric vehicle charge points). Good pool with excellent hot tub under the palm trees. A bit out of town but short drive into main restaurant area.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Orkneycat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
48 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
1 of 5 bubbles Reviewed 19 October 2013

I booked this hotel on the Best Western website 2 months prior to my stay. Three days before my stay, my room rate was increased and my room was downgraded from the original deluxe room. I am a Diamond member - I travel quite a bit and this is the first time I have ever had my rate increased before my arrival at any hotel.

I called the Best Western Customer Care number. Since all the Best Westerns are franchises, there is really no accountability. The person on the phone said that he would try to get a hold of the hotel to resolve my problem (isn't it their problem?) Bottom line, the rate was changed back to my original rate without any explanation and just "sorry for the inconvenience" left on my answering machine. What a scam... very disappointed in this level of service.

Stayed September 2013, travelled on business
Helpful?
2 Thank historyteacher50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Santa Barbara hotels
1.8 mi away
BEST WESTERN PLUS Encina Inn & Suites
3.8 mi away
Franciscan Inn
Franciscan Inn
#10 of 51 in Santa Barbara
4.0 of 5 bubbles 651 reviews
3.9 mi away
BEST WESTERN Beachside Inn
BEST WESTERN Beachside Inn
#27 of 51 in Santa Barbara
4.0 of 5 bubbles 897 reviews
Show Prices
Show Prices
Show Prices
3.9 mi away
Hotel Milo Santa Barbara
Hotel Milo Santa Barbara
#32 of 51 in Santa Barbara
4.0 of 5 bubbles 251 reviews
3.9 mi away
Harbor View Inn
Harbor View Inn
#11 of 51 in Santa Barbara
4.0 of 5 bubbles 1,259 reviews
2.2 mi away
Ramada Santa Barbara
Ramada Santa Barbara
#25 of 51 in Santa Barbara
4.0 of 5 bubbles 1,994 reviews
Show Prices
Show Prices
Show Prices

Been to BEST WESTERN PLUS Pepper Tree Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Pepper Tree Inn

Property: BEST WESTERN PLUS Pepper Tree Inn
Address: 3850 State St, Santa Barbara, CA 93105-3112
Phone Number:
Region: United States > California > Santa Barbara
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#9 Business Hotel in Santa Barbara
#10 Family Hotel in Santa Barbara
#13 Romantic Hotel in Santa Barbara
Price Range (Based on Average Rates): ££
Hotel Class:3 star — BEST WESTERN PLUS Pepper Tree Inn 3*
Number of rooms: 150
Official Description (provided by the hotel):
Nestled on five acres of tropical gardens, the BEST WESTERN PLUS Pepper Tree Inn is a Spanish-inspired resort hotel with ornate tile and wrought-iron embellishments. The lush gardens feature pathways lined with palms and cascading bougainvillea. The hotel offers two heated tile pools, two whirlpools, an exercise room and massage facilities, conference facilities, complimentary parking and free high-speed wireless Internet service.The hotel's spacious, well-appointed guest rooms feature private decks or balconies overlooking the gardens and pool courtyards. The Treehouse Restaurant and Lounge offers casual dining for breakfast, lunch, and dinner and provides room, patio, and poolside service.Located on upper State Street with easy access to 101, the hotel is adjacent to the shops and restaurants at La Cumbre Plaza, and is just minutes from downtown Santa Barbara, world-class golf courses, award-winning wineries, glorious beaches, and the Santa Barbara Mission. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Ebookers, Hotels.com, TripOnline SA, Odigeo, TravelUp, Traveltool, S.L.U., Evoline ltd, HotelQuickly and Cancelon so you can book your BEST WESTERN PLUS Pepper Tree Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Pepper Tree Hotel Santa Barbara
Best Western Santa Barbara
Santa Barbara Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing