This Hotel is the worst Double Tree I have ever stayed at in all my years of travel. I had to call three time to get the reservation straight and then I had to be transferred to a manager and even after that I still had problems to resolve during my stay in regards to the booking and the number of days I would be staying. I had an 8 day stay of business on the front end and pleasure on the back. The location is wonderful, directly across the street for the pacific ocean but you can lower your voice after that. The hotel is run down and in need of a complete remodel. we asked to be put in a quite room and they gave us a room over the main pass thru overlooking the pool across from the ice machine. We arrived very late, midnight and were exhausted so we didn't realize the terrible selection we were given until the following morning. We were moved to another room that was quite be we now looked at a brick wall when sitting on the lanai. When house keeping came everyday they would bring new towels, shampoo, make the bed etc but never picked up any of the used towels unless they were in the bathroom. The room had a couple pieces of plastic on the floor when we arrived and the were still there when we left so I am pretty sure a vacuum never saw this room. The carpet throughout the hotel is pretty nasty, so of the carpet in the stairwells smell and are badly stained. Overall the location of the hotel is wonderful. the people working in this hotel for the most part were very nice but the place is in desperate need of a gut job.
- Official Description (provided by the hotel):
- The Fess Parker - A Doubletree by Hilton Resort is steps from the beach and convenient to Santa Barbara's waterfront and downtown. Oversized rooms all feature balconies or patios; families and pets are warmly welcomed. Amenities include a year round heated Olympic sized pool, Spa, fitness center, salon, tennis courts, bike rentals, putting green, shuffle board, weekend wine tasting, 2 restaurants, ocean-view bar and 24 acres of grounds. Complimentary airport/Amtrak shuttle service available daily. ... more less
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- Also Known As:
- Fess Parker`s Doubletree Hotel Santa Barbara
- Doubletree Santa Barbara
- Doubletree Fess Parkers
- Fess Parkers Doubletree Resort