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“Excellent Experience”

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The Fess Parker - A Doubletree by Hilton Resort
Ranked #29 of 52 Hotels in Santa Barbara
Houston, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Experience”
Reviewed 16 May 2014

Great views, especially the rooms facing the water Staff was helpful and friendly. Rooms were nice and very comfortable. The hotel grounds are beautifully landscaped This is my second stay and would stay here again

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Eugenia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,209 reviews from our community

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English first
San Rafael, United States
1 review
Reviewed 16 May 2014

The staff was helpful and friendly. The accommodations were top rate. And, they are pet friendly. Location across from the ocean is very relaxing and scenic. They are located close to the downtown without being bothered by any noise.

  • Stayed April 2014, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Karl D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rancho Palos Verdes, United States
1 review
Reviewed 16 May 2014

Perfect 3 day get-a-way in SB! Chose Fess Parker's Doubletree because of location, but will come back again due to the quality and comfort of the suites, amazing breakfast, very friendly and helpful staff and of course the views (Mountain, pool and ocean from our room). Great time!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mlavine, General Manager at The Fess Parker - A Doubletree by Hilton Resort, responded to this review, 19 May 2014
Thank you for the great review of your stay at our resort and especially your wonderful compliments. We appreciate your bujsiness and hope we have the opportunity to welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 May 2014

For $750 a night, you could stay at three other hotels in the area that aren't awful. We came down for a wedding that was having the reception at the hotel, and since we were in the bridal party, we really had no choice as to where we stayed. Let me put it this way - I've stayed in hotels in third world countries that were better than this dump. To begin with, the parking costs $17 a night, and you'd better believe you're paying it. The on-street parking for several blocks around the hotel is fine as long as you're willing to go drive your car around between 2 and 6am to avoid getting towed. And since there's no public transportation, you're parking in their lot. The idea of a hotel of this price point charging you to park may seem ludicrous to you - it did to me, too - but that's how they roll at the Fess Parker. The layout of the hotel is like that scene in The Blair Witch Project where they realize they've walked past the same pile of rocks over and over again. And painting the names of the buildings with the flowering plants they’re named after only works if you haven't allowed plants to grow so tall as to obscure the painting. The signage is well-hidden and incomprehensible, and the room order makes no sense whatsoever. Oh, and "mountain view" means "parking lot adjacent", fyi. Speaking of the rooms, who needs fans in the bathrooms when you’ve got lysol to barely cover the smell of mold? And since you're paying $750 a night, it makes perfect sense that you're sleeping on a mattress that cost less than a hundred bucks when they bought it ten years ago. The power outlets are, again, well hidden or safely cloistered behind immovable pieces of furniture, and the only lamp with a power outlet in it is conveniently all the way across the room from the bed, because when you want to plug in your phone, the best place to do that is on the desk. I know that's where I plug my phone in when I'm at home. The bedsheets were wonderfully perfumed with the rocket fuel aroma of industrial dryers. Oh, and when trying to figure out how to turn on the floor lamp that was the sole source of light in the actual room besides the meager bedside lamp and the aforementioned desk lamp in the corner (the switches in the room turned on the light by the door and the closet light), I discovered a pair of dirty children's underwear inside the lampshade, which likely explained what my friend was talking about when she walked into our room and exclaimed "it smells like poop in here". She didn’t say "poop", by the way. Otherwise, the place is wonderful. Attending a wedding or conference and need your clothes pressed? No problem at all, just as long as you don't need them back within 24 hours. Need your shoes shined? No problem, if by "no problem" you mean "we don't do that at this hotel even though every other hotel in the known universe that isn't a Motel 6 does that". Want Wi-fi in the room you're paying $750 a night for? No problem, as long as you're ok with spending an additional $20 a day for internet that chugs along at 56k when it's not dropping out entirely. Need to talk to the front desk? Enjoy the sound of that phone ringing over and over for eternity even though when you actually find your way to the front desk the clerks are standing there staring off into space like head trauma victims. Need an extra bed in the room because you have a child staying with you? Get ready to bring that child to the chiropractor when you get home. Want to go down to the pool and relax? Kick back to the soothing sound of drunk, shirtless bros shouting profanities at each other while they slowly take on the pleasant hue of boiled King Crab while listening to "Wish You Were Here" and "Baby Got Back" blasting from the boombox they brought to the pool for everyone else to enjoy. Obviously, I wouldn’t recommend this hotel. To anyone. Ever. Being next to the beach doesn’t mean you can just forget about everything else people expect from a hotel and then charge them four times more than their airline tickets. They (sort of) have a Starbucks in the lobby! Who cares? They have a view of the mountains and the beach! So does EVERYTHING IN SANTA BARBARA. They have their own winery! Great, except the wine has the flavor and consistency of sweetened motor oil. They play Davy Crockett movies at the bar! Ok, you got me there. The cookies they gave us at reception were a nice touch.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
3 Thank Adam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mlavine, General Manager at The Fess Parker - A Doubletree by Hilton Resort, responded to this review, 21 July 2014
Thank you for your review of your stay with our hotel. We are very sorry that the guestroom did not meet your expectations and for the item you found in your lampshade. We have shared your review with members of our team so they are aware of when the front desk phone is ringing and how to help our guests troubleshoot their internet problems. We hope you’ll give us another try the next time your travels bring you to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 May 2014

This Hotel is the worst Double Tree I have ever stayed at in all my years of travel. I had to call three time to get the reservation straight and then I had to be transferred to a manager and even after that I still had problems to resolve during my stay in regards to the booking and the number of days I would be staying. I had an 8 day stay of business on the front end and pleasure on the back. The location is wonderful, directly across the street for the pacific ocean but you can lower your voice after that. The hotel is run down and in need of a complete remodel. we asked to be put in a quite room and they gave us a room over the main pass thru overlooking the pool across from the ice machine. We arrived very late, midnight and were exhausted so we didn't realize the terrible selection we were given until the following morning. We were moved to another room that was quite be we now looked at a brick wall when sitting on the lanai. When house keeping came everyday they would bring new towels, shampoo, make the bed etc but never picked up any of the used towels unless they were in the bathroom. The room had a couple pieces of plastic on the floor when we arrived and the were still there when we left so I am pretty sure a vacuum never saw this room. The carpet throughout the hotel is pretty nasty, so of the carpet in the stairwells smell and are badly stained. Overall the location of the hotel is wonderful. the people working in this hotel for the most part were very nice but the place is in desperate need of a gut job.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Ann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mlavine, General Manager at The Fess Parker - A Doubletree by Hilton Resort, responded to this review, 20 May 2014
Ann,

Thank you for your review of your stay at our hotel. We always appreciate hearing from our guests, especially about areas where we can do better. We are sorry that we couldn’t supply you with a room that met your expectation. Our front desk department goes through a detailed process every day to make sure that our guests receive exactly the room they expect. I apologize for the housekeeping problems you encountered and will improve on our carpet situation. Once again, we’re sorry for the inconvenience and hope that the next time you travel to the area you’ll stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, CA
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 14 May 2014

We spent one night in SB from LA for a quick family getaway/zoo visit. The property is nice and our room was very spacious but pretty uninspiring/outdated (perhaps they did upgrades to other rooms/other sections of the hotel?) I would've added an extra star if there was a better value (we paid $325 on hotwire, rack rate was $500), but for just one night it wasn't worth it - we would've rather stayed at our old standard Santa Barbara Hotel or something off of State St for half the price.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CATraveler30s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westerville, Ohio
Level Contributor
79 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 14 May 2014

Stayed here for a weekend before going to Kauai. Perfect in everyway. Easy enjoyable drive from LAX or Burbank.Hotel Location was absolutly the best, you can walk to the pier, beach right across the street, exlpore State Street or catch a bus right out front for 50cents. Trolley city tour stops right at the hotel. Beautiful room with ocean view. I looked at prior reviews before staying here. Yes the Amtrak train is close by but not a noise issue, pool was very nice and plenty big enough...Staff could not have been nicer and knowledgable about the area.Patio right in front with fire pits for cool nights. Beautiful lobby and outdoor area....will stay here again in a minute..even though they charged me 19.00 a day for over parking...

Room Tip: pay the extra 15.00 for a bigger room it is worth it. Front of building location provides a beach vi...
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  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Fess Parker - A Doubletree by Hilton Resort

Property: The Fess Parker - A Doubletree by Hilton Resort
Address: 633 East Cabrillo Boulevard, Santa Barbara, CA 93103-3611
Phone Number:
Region: United States > California > Santa Barbara
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Spa Hotel in Santa Barbara
#10 Business Hotel in Santa Barbara
#10 Luxury Hotel in Santa Barbara
#10 On the Beach Hotel in Santa Barbara
#25 Romantic Hotel in Santa Barbara
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Fess Parker - A Doubletree by Hilton Resort 4*
Number of rooms: 360
Official Description (provided by the hotel):
The Fess Parker - A Doubletree by Hilton Resort is steps from the beach and convenient to Santa Barbara's waterfront and downtown. Oversized rooms all feature balconies or patios; families and pets are warmly welcomed. Amenities include a year round heated Olympic sized pool, Spa, fitness center, salon, tennis courts, bike rentals, putting green, shuffle board, weekend wine tasting, 2 restaurants, ocean-view bar and 24 acres of grounds. Complimentary airport/Amtrak shuttle service available daily. ... more   less 
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Also Known As:
Fess Parker`s Doubletree Hotel Santa Barbara
Doubletree Santa Barbara
Doubletree Fess Parkers
Fess Parkers Doubletree Resort

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