I booked this hotel and when my husband arrived, his studio room hadn't been cleaned and had a dingy smell. They sent him away for an hour (which was annoying because he had just taken a flight in, and was tired, and it was after 5pm, the room should have been done). I even called around 3pm and asked "Did you clean the room, is it ready for him, can you promise it does not smell bad, he has allergies and sensitivities." She assured me! When he came back to the room after driving around the city, there was a very strong odor, from some cleanser, no air conditioner, and it was still dark and dirty.The young girl at the front desk insisted on charging him for a full night even though he left! How rude and unprofessional. I have never done a review before this one, but I feel the need to warn anyone trying to stay there, while visiting Santa Barbara. He went to the Hotel Oceana, there's no air there either, but it was clean and nice.
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- Also Known As:
- Villa Rosa Hotel Santa Barbara