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“Fine if you want downtown”

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Holiday Inn Express Santa Barbara
Ranked #24 of 51 Hotels in Santa Barbara
San Francisco Bay Area
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Fine if you want downtown”
4 of 5 bubbles Reviewed 30 June 2014

Location is very convenient for downtown restaurants and shopping. They charge $12 for parking but it was not hard to find an evening spot within two or three blocks -- be aware that street parking during the day is only 75 minutes, so keep an eye on the signs and the clock. They do not hesitate to ticket! Breakfast is nothing special but the room and services were cheerful and nice.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mauralela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review, 3 July 2014
Dear Mauralela,
Thank you for taking the time to review our hotel. I'm happy to hear that you enjoyed your room and our location. We hope to see you next time you come to Santa Barbara.
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721 reviews from our community

Traveller rating
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    41
    10
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (129)
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English first
San Francisco
Level Contributor
153 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 30 June 2014

The inn is well situated just one block from State street. Staff were all helpful and courteous. The breakfast wasn't up to our expectations. We were disappointed with the pancakes made by a special machine and felt the texture of the scrambled eggs was very inconsistent. We weren't looking for a gourmet meal and would have been happy with a meal like we've had at other hotels in this price category. Our king bed wasn't firm enough. On the positive side, the inn is very clean, well lit, and the parking service was most adequate.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rogelio1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review, 2 July 2014
Dear Rogelio,
Thank you for reviewing our property. I'm happy to hear that you enjoyed our location and valet parking service. I apologize that both our breakfast and mattress were disappointing. Your feedback will be passed along to our breakfast host and will help us improve for future guests. We have recently ordered replacement mattress for half of the hotel, we try to circulate in new mattresses about every year. We appreciate your time and candid feedback, we hope we can regain your faith in our property and that you choose to stay with us again.
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Lexington, Kentucky
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 21 June 2014

Santa Barbara is an expensive city. Trying to save some money but still stay in a decent place, we chose Holiday Inn Express - Santa Barbara based on online reviews. We were not disappointed.

The hotel is one block off of State Street, which is the main shopping district for SB. If you don't mind some walking, you can find countless restaurants and shops all on foot. You're also about .5 miles from the beach and Stearns Wharf.

The building is older, but it has been updated where it counts. Our room had the old double-hung windows with inside shutters. We slept with the window open and did not have noise issues (we are relatively sensitive to this).

They offer free in-room wifi, which some other name-brand hotels did not. This is not a deal-killer for us, but it is nice to have.

Parking is quite limited (cost $12/day), and there is a somewhat hidden lot (sort of like a courtyard) that belongs to the hotel, or you can use valet parking for the same $12/day.

Saving the best for last, the free breakfast. It varies slightly from day to day, but you have bacon/sausage, scrambled eggs/omlettes, cereals, super-good cinnamon rolls, pancakes, etc.

Room Tip: Get a room on the top floor towards the back for less noise.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wallyky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review, 26 June 2014
Dear Wallyky,
Thank you for taking the time to write about your recent stay with us. We appreciate the positive feedback and are happy to hear that you enjoyed our location and complimentary breakfast! We hope to see you next time you visit Santa Barbara.
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Kinston
Level Contributor
144 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed 20 June 2014

This is a historic inn converted to a Holiday Inn. Everything is clean, folks are very polite, breakfast is good, rooms up to date, and wine every other night. It is located right off state street home of neat restaurants, a farmer's market every week, the pier, and the beach. The only down side is the excellent brew pub (ate there recommend fish and chips) with a band that plays till after midnight. I would return here in an instant.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DonKinston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review, 21 June 2014
Dear DonKinston,
Thank you for taking the time to comment on your stay with us. I'm happy to hear that you enjoyed your room and had a chance to visit our wine reception. We hope to see you next time you visit the area!
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London, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 18 June 2014

We enjoyed our stay at the Holiday Inn Express in Santa Barbara. It is a lovely hotel with lots of character - the rooms have exposed brick and nice furnishings. The staff were all very helpful and courteous, they even had a crib ready in our room when we arrived (we were traveling with our 9 month old daughter). The free breakfast in the mornings was better than we expected, with fresh eggs and pancakes. Location is convenient for walking around the main area of the city. Free wifi was fantastic as well! You can't go wrong with this Holiday Inn Express in Santa Barbara.

Room Tip: We had a room that faced the inner courtyard parking lot which was very quiet at night.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank E S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review, 19 June 2014
Dear american519,
Thank you for the positive comments about your stay. I'm happy to hear that our staff was accommodating and that you enjoyed our furnishings. We hope to see you next time you visit Santa Barbara!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 18 June 2014

I was pleasantly surprised with this hotel. Located a block from State Street makes this location very convenient. The building is well maintained and very clean. The staff was friendly and helpful. The complimentary breakfast was fresh and there was a staff member who made sure nothing ran out. I am very picky and I was satisfied with my stay here.
Great option for an affordable hotel in a good location.

Room Tip: Rooms facing Haley Can be noisy during the weekend but usually only until 11:30
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tami P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review, 19 June 2014
Dear Tami P,
Thank you for taking the time to comment on your stay with us. I'm happy to hear that you enjoyed our location and our complimentary breakfast. We appreciate the positive feedback. We hope to see you next time you visit Santa Barbara!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 16 June 2014

We only stayed 1 night at this hotel and I'm glad about that as due to the number of ants we found the next morning I wouldn't have wanted to stay any longer. We didn't spend much time in the room and I only noticed 1 ant on the bed before I went to sleep but in the morning I found several ants in the bathroom sink and loads on the TV unit. We complained upon check out and they kindly waived our parking fee but unless I knew this problem had been resolved I wouldn't go back. The hotel is in a great location, just round the corner from bars and restaurants and only 10 mins walk to the beach.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank laura_mccann1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review, 18 June 2014
Dear laura_mccann1,
Thank you for taking the time to comment on your stay with us. We appreciate the feedback and will use it to improve. We have scheduled our pest control to come more frequently in the summer months when the ants tend to come inside. We're happy to hear that you enjoyed our location. We hope to see you next time you visit Santa Barbara!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Santa Barbara

Property: Holiday Inn Express Santa Barbara
Address: 17 W Haley St, Santa Barbara, CA 93101-3428
Phone Number:
Region: United States > California > Santa Barbara
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#22 Romantic Hotel in Santa Barbara
Price Range (Based on Average Rates): £££
Hotel Class:2.5 star — Holiday Inn Express Santa Barbara 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
Just a half block from State Street in historic Old Town Santa Barbara, the Holiday Inn Express Santa Barbara provides luxury and convenience for the sophisticated traveler. Downtown shopping and restaurants are steps from your door, and the beach and Stearns Wharf are four blocks away. Enjoy a complimentary hot breakfast served weekly from 6:30AM-9:30 am and from 7 am to noon on weekends as well as free WIFI throughout the hotel. As a pet-friendly hotel, we welcome furry companions for $45/stay (up to 2 pets under 50 lbs.). We offer affordable parking to our guests at a rate of $14/day for 2016 and $16/day as of January 1, 2017 as well as complimentary bike rentals, and nearby, off-site swimming pool and 24-hour fitness facility access. Stay with us in the heart of Santa Barbara, where you are steps from all the city has to offer! ... more   less 
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Also Known As:
Holiday Inn Express Santa Barbara Hotel Santa Barbara
Holiday Inn Santa Barbara
Santa Barbara Holiday Inn
Santa Barbara Hotel

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