I ate at Justin's a couple of times when they first opened a year or so ago. The service was spotty then, but I chalked that up to the fact that it was still new. The service has improved a bit, but it is still substandard.
When we arrived, there was no hostess in evidence, despite the fact that she wasn't seating anyone and there were only three tables occupied in the main dining room. After a bit a server told us the hostess would be with us shortly. The manager was sitting at the bar with his back to people entering the restaurant, but he did nothing.
We ordered a bottle of wine. It took 15 minutes to get it. Apparently only the manager has the key to the glass enclosed wine storage room behind the hostess desk. Servers have to ask him to open it for them. What's up with that? The second bottle came a bit faster. We had to ask to have more wine poured. Servers should always be on top of that. Ours wasn't.
Appetizers, main courses, and dessert were all very good. I'd rate Justin's as excellent if the quality of service was up to the quality of the food.
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