Stayed here for a multimonth so I got to know the hotel quite well. Building is great - clean, modern rooms with kitchenettes. They're still working out some kinks, apparently, as I had to move rooms three times because they needed to fix something. No one on staff bothered to help me move, despite asking me to do so on a weekday...when I'm on business travel. Maids consistently forgot to clean the room when I took the do no disturb sign down on weekends- the front desk would have some excuse, I had dirty towels and sheets. Calls up that I had mail were consistently made on Sunday evenings - didn't realize USPS was working overtime these days... Overall the staff just don't seem to really be functioning on the professional level you'd expect of a Marriott brand. Sure, it's a cheaper extended stay, but most guests are there for long periods and paying good money.
- Official Description (provided by the hotel):
- Located off of HWY 101, just 5 miles from the San Jose International Airport, and next to high-tech companies such as Apple, Oracle, Fujitsu, AMD, McAfee, and Applied Materials. We are in the heart of Silicon Valley, just minutes from the Santa Clara Convention Center, California's Great America theme park, Levi's Stadium "new home of the San Francisco 49'ers", and walking distance to local eateries. TownePlace Suites by Marriott® is a smoke-free, extended-stay hotel where you can balance work and life as you like, with the comfort, flexibility and affordability you require. Our hotel features a complimentary continental breakfast each morning, a large fitness center, and an outdoor patio with a guest-use barbecue grill and a relaxing waterfall. Our suites provide the comfort and convenience of home with a fully equipped kitchen and complimentary high-speed Internet access, enhanced by daily housekeeping and a friendly staff who anticipate your needs. TownePlace Suites...your home away from home. ... more less
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