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“Mixed Results for Two Different Visits”

Red Robin Gourmet Burgers
Ranked #60 of 443 Restaurants in Santa Clara
Cuisines: American
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 8 August 2013

We came here after a softball game and had 8 people in our party. We were very specific with the hostess and explained we had a group of 8 but we could be split into two tables of four and did not need to sit by each other. After waiting a few minutes a party of 4 came in and was seated almost immediately. After inquiring of the waitress she advised she was aware of our party and we could be seated in tables of four. After a few more minutes another party of 4 came in and were seated. At this point we had seen enough and left.

Chapter 2 - We are from Florida in an area that does not have Red Robin's so our kids wanted to give it another try. We went back reluctantly but Ttis time the hostess seated us promptly and we received excellent service and the food was good as well.

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Thank gator84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (85)
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58 - 62 of 85 reviews

Reviewed 2 August 2013 via mobile

Our waitress anticipated our every need, as if she was reading my mind. Kudoos and thank you
And the food was really good. What I expected I did get it and more:)

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1  Thank Intercede
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2013

Man the berrylemonade had too much sugar, any way the jalapeno burger is da'burger tasty and very well done, i suppose that is why they called it ourmet

Thank nestor h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2013

Red Robin has upgraded the restaurant decor and the food. Presentation is more upscale and no more paper, plastic baskets/cups, etc. Wraps are very good as our desserts and, of course, burgers. Prices have gone up a little and service is still slow as well as seating always seems to be chaotic due to issues with "flow"...don't know why this hasn't improved in last year. Go for the food but still a few growing pains here.

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Thank Rhett L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2013

Stayed just across the car park at the Hyatt House Santa Clara and I think I visited three times during the week ensuring that I tried something different each time.

It was always busy, yet the number of staff working meant that you were never left unattended when you needed something. Numerous large TVs around the restaurant were showing sports, and the bar appeared well stocked.

The food was always fresh and piping hot, and I wish we had them here in the UK !

Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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