Stayed here on a business trip as it was the highest rated Santa Clara hotel on TripAdvisor.
Check-in was fast and very professional, but from there the disappointments began.
While the lobby is very nice, the halls are dark and outdated. The rooms are clean and well kept but the carpet has a horrid aroma - not an issue unless you're kneeling on the carpet to pick up something you dropped, but wow. If you're a single female traveler I GUARANTEE the hallway lighting will freak you out and make you feel uncomfortable at best.
The rooms are well appointed with a microwave, fridge, safe, Keurig coffee maker and two nice flat panel TVs, but for the first time in YEARS I've discovered a hotel with all-analog TV. Yep, about 15 channels of fuzzy, sometimes snowy 4x3 TV pictures forcibly stretched to 16:9. Not even HD network channels. Why install flat panel LCD TVs if you're going to provide analog TV? To fool guests who don't know the difference?
Seriously, who goes this long without updating their TV infrastructure?
Likewise, the Wi-Fi is free but you'll find faster transfer speeds at your local coffee shop or fast food restaurant - speedtest.net reports a whole 1.98 Mbps down. You're much better off using the Wi-Fi at the McDonald's down the block.
The bed is comfy, the bathroom clean, and the free breakfast tastier than most.
But for the money, you'd be better off staying at the Embassy Suites down the block as at least they upgraded their TV service and Wi-Fi within the last decade and have well-lit hallways.
Parking is also a bit dicey at times; there's an adjacent parking structure but even it's almost filled, and if the lot and garage are full you're kind of out of luck.
In short it looks like a hotel that was cosmetically updated but they cut a lot of corners in doing so.
- Official Description (provided by the hotel):
- The Plaza Suites Hotel Silicon Valley at Santa Clara offers travelers and locals alike an address central to all that Silicon Valley has to offer. A boutique hotel experience unlike any other, guests enjoy luxurious two-room suites, complimentary daily rituals of our at Dawn Breakfast Experience and at Dusk Evening Adult Beverages. A large outdoor pool in our lush garden courtyard complete with a spacious hot tub as well as many in-suite amenities make for an extraordinary hotel stay. Just a few moments to Great America Theme Park, Levis Stadium and a seemingly endless list of Silicon Valleys biggest tech industry titans makes our address a smart choice for both work and play. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), TripOnline SA, getaroom.com, Hotels.com, Ebookers, HotelsClick, Evoline ltd, Cancelon and HotelQuickly so you can book your The Plaza Suites Silicon Valley reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Plaza Hotel Santa Clara
- Plaza Hotel Santa Clara