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“Great hotel in convenient location” 5 of 5 bubbles
Review of The Plaza Suites Silicon Valley

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The Plaza Suites Silicon Valley
Ranked #8 of 32 Hotels in Santa Clara
GreenLeadersSilver level
Carmel, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great hotel in convenient location”
5 of 5 bubbles Reviewed 2 July 2014

This is a first class hotel right in the heart of Santa Clara. Rooms are clean, beds super comfy, amenities are great. Pool/spa area is very welcoming. They offer a killer complimentary breakfast that would easily be $15. Plus free happy hour drinks. Well worth the price!

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank heidibach2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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481 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (114)
Date | Rating
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  • French first
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English first
Colleyville
1 review
5 of 5 bubbles Reviewed 22 June 2014

Great place to stay, wonderful people and excellent service. Employees are very friendly and always helpful. It was a wonderful experience. I travel for work and have stayed in few places and this was first time at Plaza, since I am picky about my stay I was nervous but totally changed my opinion.
Thank you all!!

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rkgan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, TX
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 15 June 2014

Stayed here for a week for a training class I was taking in Santa Clara, the hotel is very nice and clean, the people are very friendly. The cleaning people that clean the room pay special attention to getting the room so nice and clean. Enjoyed the stay. Highly recommended....

  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bizzytop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
177 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 8 June 2014

I stayed here as an overflow for a large group event. Location is ok, free parking. Arrived to an overwhelming smell of some sort of flower( all three days the lobby was toooo aromatic) checked in, room was clean but the hall carpet was never clean. There was linen and food debris in the halls until after 4pm very messy looking. You get three free drinks a day, I used that on the first night, free shouldn't mean cheapest known to man. This was the first time I ever hated a vodka martini, thought it was perhaps the olives, but no the vodka itself was terrible. Later I went to my room and no cable? I called down and was told the cable was turned off..... I waited finally was asked would I like to move, so I got moved from a quiet courtyard view to over the parking lot and dumpster. Guess what it's emptied at 4am. Really "sweet" breakfast was actually pretty good, coffee was pretty much brown bean water. Thank god there was a Starbucks at the Hyatt. I guess if you have no choice this isn't bad, if you do have a choice go to the embassy suites.

  • Stayed June 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Bill P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlazaSuitesMgmt, General Manager at The Plaza Suites Silicon Valley, responded to this review, 10 June 2014
Thanks for taking the time to provide your feedback.

I am sorry your experience was not all together satisfactory, however assure you we will follow-up on the "actionable" items listed in your review.

I did want to point out that coffee (flavor) is a very personal thing and that while we offer a breakfast blend at breakfast, we do provide Starbucks coffee in k-cups in our suites.

Thanks for the pleasure of your stay.

Sincerely,

JP Rollet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vacaville, California
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 May 2014

This is a very nice hotel with great suites. The breakfast isn't just a cold Danish but warm food that is better than you would expect. They also have a free happy hour in a quite little lobby bar that I love.

Room Tip: All suites are roomy and comfortable.
See more room tips
  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Alan95696
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roseville, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

Facilities and site were very clean. Staff was very courteous. Late reservation, but still got a good deal. Would recommend. I have no personal or business relationship with this establishment, and have not been offered any incentive or payment originating from the establishment to write this review

  • Stayed May 2014
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Buck1254
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugene, OR
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 13 May 2014

I need to say at the outset that I chose to pay the extra $20/night for the executive floor and requested a quiet room away from the freeway (Hwy 101). I got a room on the top floor that totally suited my need for quiet and I was pretty comfortable. Check-in was very easy and pleasant and the clerk who helped me made an extra effort to help me identify two or three good places to eat nearby. There were coffee and pastries available each morning and cookies each evening by the elevator on the executive floor. The room was reasonably clean and the bed was good. There's a huge sink and counter in a "hallway," while toilet and shower/tub are crammed into a very small space, with the toilet blocking half the access to the shower. Breakfast was great, with many options. The executive floor package included free internet with unlimited devices. I used the wired internet connection for the most part and found it acceptable. I noticed the analog TV with limited channels that others have mentioned, but it didn't matter much to me. Three nights out of five, I received a snack/candy "extra" as part of the executive floor package. Overall I thought I got a very good deal at about $220 before taxes, while the Embassy Suites is at about $300/night, plus parking, plus an internet fee. Parking was free here and I had no problem finding a space. I would definitely stay here again if I return to the area.

Room Tip: Top floor, away from freeway.
See more room tips
  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FishingPastor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Plaza Suites Silicon Valley

Property: The Plaza Suites Silicon Valley
Address: 3100 Lakeside Dr, Santa Clara, CA 95054-2804
Region: United States > California > Santa Clara
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Santa Clara
#7 Family Hotel in Santa Clara
#8 Business Hotel in Santa Clara
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Plaza Suites Silicon Valley 3.5*
Number of rooms: 219
Official Description (provided by the hotel):
The Plaza Suites Hotel Silicon Valley at Santa Clara offers travelers and locals alike an address central to all that Silicon Valley has to offer. A boutique hotel experience unlike any other, guests enjoy luxurious two-room suites, complimentary daily rituals of our at Dawn Breakfast Experience and at Dusk Evening Adult Beverages. A large outdoor pool in our lush garden courtyard complete with a spacious hot tub as well as many in-suite amenities make for an extraordinary hotel stay. Just a few moments to Great America Theme Park, Levis Stadium and a seemingly endless list of Silicon Valleys biggest tech industry titans makes our address a smart choice for both work and play. ... more   less 
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Also Known As:
The Plaza Hotel Santa Clara
Plaza Hotel Santa Clara

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